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Capital One Call Center Jobs (NOW HIRING)

Global Channel Management

Call Center CSR

Grants Pass, OR · On-site

$15 - $19.50/hr

About the job Call Center CSR Call Center CSR requires: * Call center * Customer service * MS ... an effort to provide one call resolution. Effectively communicate additional promotions and ...

LA Health Solutions

Call Center Representative

Metairie, LA · On-site

$14.50 - $18/hr

Focus on one-call resolution, directing calls or taking detailed messages when needed Appointment ... call center environment, we encourage you to apply. Monarch Medical Management is an Equal ...

LA Health Solutions

Call Center Representative

Metairie, LA · On-site

$14.75 - $18.50/hr

Focus on one-call resolution, directing calls or taking detailed messages when needed Appointment ... call center environment, we encourage you to apply. Monarch Medical Management is an Equal ...

LA Health Solutions

Call Center Representative

Metairie, LA · On-site

$14.50 - $18/hr

Focus on one-call resolution, directing calls or taking detailed messages when needed Appointment ... call center environment, we encourage you to apply. Monarch Medical Management is an Equal ...

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Capital One Call Center information

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How much do capital one call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for capital one call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Capital One call center?

A Capital One Call Center job involves assisting customers with banking inquiries, credit card services, loans, and other financial products. Representatives handle phone calls, answer questions, resolve issues, and provide excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Capital One’s products and services. Employees may also assist with fraud prevention, billing disputes, and account management.

What are the key skills and qualifications needed to thrive in the Capital One call center position?

To thrive as a Capital One Call Center representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer literacy are typically required. Patience, active listening, and empathy are critical soft skills that set top performers apart. These competencies ensure effective customer support, resolve issues efficiently, and contribute to a positive brand reputation.

What opportunities for career advancement exist within a Capital One call center role?

Many Capital One Call Center roles provide structured career paths, allowing employees to advance from entry-level customer service positions to supervisory and management roles over time. Team members who consistently demonstrate strong performance, leadership qualities, and a commitment to customer satisfaction may be considered for promotions or lateral moves to specialized departments such as fraud prevention, training, or quality assurance. Capital One also invests in employee development through training programs and mentorship opportunities. This supportive environment is designed to help you grow professionally and achieve your long-term career goals.

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Capital One Call Center jobs near you
Infographic showing various Capital One Call Center job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Pharmacy Call Center Representative

Upstate University Hospital

Syracuse, NY • On-site

$15.75 - $19.75/hr

Other

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Job Summary:
The Pharmacy Call Center Representative answers all incoming lines to the Call Center (phone, web chat, email, fax, text) for all outpatient pharmacy locations. By utilizing directories and active listening, the Representative will accurately and efficiently discern the callers needs and appropriately assist. The incumbent will utilize several information systems and will interact with all outpatient pharmacy areas. Assists callers with complaints by gathering information to send a message to the appropriate Associate Director of Pharmacy via e-mail or phone. Provide one call resolution, demonstrating excellent customer service and problem-solving skills, while assisting customers and providing general information about outpatient pharmacy programs and services. Presents a positive responsive image to all callers, be articulate, and demonstrate excellent customer service skills while building a rapport with callers from diverse cultural backgrounds. The incumbent must also maintain professional tone, spoken and written, at all times.
Minimum Qualifications:
Associate's degree and two years of relevant health care or call center experience (preferably in a pharmacy, hospital or medical call center setting) or equivalent combination of education and experience required. National Pharmacy Technician Certification within 18 months of hire required. Excellent written/oral communication, interpersonal, organizational, conflict resolution, and computer skills required. Ability to multitask.
Preferred Qualifications:
Experience with healthcare insurance prior authorization/coding and performing insurance carrier/managed care review preferred.
Work Days:
Monday - Friday between 8:00am and 6:00pm Holidays and weekends as needed based on operational need.
Message to Applicants:
Recruitment Office: Human Resources
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

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