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Capital One Call Center Jobs (NOW HIRING)

LA Health Solutions

Call Center Representative

Metairie, LA · On-site

$14.50 - $18/hr

Focus on one-call resolution, directing calls or taking detailed messages when needed Appointment ... call center environment, we encourage you to apply. Monarch Medical Management is an Equal ...

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Capital One Call Center information

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How much do capital one call center jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for capital one call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Does Capital One offer work from home?

Capital One Call Center positions often offer remote work options, especially for customer service roles, with many employees working from home. These roles typically require strong communication skills, a quiet work environment, and sometimes specific technical setup. Availability of remote work can vary based on the position and company policies.

How can I make 2000 a week working from home?

Working as a Capital One call center representative from home typically offers hourly wages rather than fixed weekly earnings, with pay rates around minimum wage to $20 per hour depending on experience and location. To reach $2,000 weekly, you would need to work approximately 100 hours at $20 per hour, which is generally beyond standard full-time hours and may not be feasible without overtime or additional roles. Increasing income may involve acquiring specialized skills, certifications, or taking on multiple remote positions, but most call center roles are limited to standard hours and pay structures.

What are the key skills and qualifications needed to thrive in the Capital One Call Center position, and why are they important?

To thrive as a Capital One Call Center representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer literacy are typically required. Patience, active listening, and empathy are critical soft skills that set top performers apart. These competencies ensure effective customer support, resolve issues efficiently, and contribute to a positive brand reputation.

Is it hard to get hired by Capital One?

Getting hired for a Capital One call center position typically involves a competitive application process that includes submitting an online application, passing assessments, and completing interviews. Candidates with strong communication skills, customer service experience, and familiarity with call center tools have better chances of success.

What is a Capital One Call Center job?

A Capital One Call Center job involves assisting customers with banking inquiries, credit card services, loans, and other financial products. Representatives handle phone calls, answer questions, resolve issues, and provide excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Capital One’s products and services. Employees may also assist with fraud prevention, billing disputes, and account management.

What opportunities for career advancement exist within a Capital One Call Center role?

Many Capital One Call Center roles provide structured career paths, allowing employees to advance from entry-level customer service positions to supervisory and management roles over time. Team members who consistently demonstrate strong performance, leadership qualities, and a commitment to customer satisfaction may be considered for promotions or lateral moves to specialized departments such as fraud prevention, training, or quality assurance. Capital One also invests in employee development through training programs and mentorship opportunities. This supportive environment is designed to help you grow professionally and achieve your long-term career goals.

What call center job pays the most?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager typically offer the highest pay. These positions require leadership skills, experience, and often involve overseeing multiple teams or departments, resulting in higher salaries compared to entry-level customer service roles.
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Capital One Call Center jobs near you
Infographic showing various Capital One Call Center job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 85% In-person, 5% Hybrid, and 10% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
IT Analyst 1 - Call Center Assistant Manager

IT Analyst 1 - Call Center Assistant Manager

Louisiana State University

Johnston, RI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.Job Posting Title:IT Analyst 1 - Call Center Assistant ManagerPosition Type:Professional / UnclassifiedDepartment:LSUAM ORED - SSPI - NISC - NCDF - Ops - Call Center (Natasha Marie Gaines (00051994), Clarissa Herrera (00017984))Work Location:0355 William P. Johnston Hall - OfficePay Grade:ProfessionalJob Description:

This is a professional / unclassified position at the National Center for Disaster Fraud (NCDF), a program within the Stephenson National Center for Security Research and Training (SNCSRT) at LSU. The Call Center Assistant Manager helps to oversee the daily operations and personnel assigned to the call center, under the direction of the Call Center Managers and the Program Director.

Job Responsibilities:

Administers and approves fraud complaints in respective agency databases. Return complaints entered incorrectly to student workers for correction / training. Document common complaint processing errors for future training opportunities. Develop and maintain electronic error tracking system. Test, document, and implement new processes and technologies to be used in the call center. (40%)

Oversees the daily operations and personnel assigned to the call center while collaborating with other Call Center Assistant Managers, including but not limited to: coaching and developing Call Center Operators, preparing and implementing staffing schedules, performing call audits, handling call escalations and taking calls as needed, processing administrative paperwork, document editing and reporting. Oversees and handles bilingual hotline calls (if applicable). (30%)

Serves as a liaison and first line manager assigned Hotline, primary resource for agency questions/concerns, and provides timely feedback. As well as additional support for all other NCDF hotlines. (15%)

Develop and implement new and ongoing hotline training for Call Center Operators. (5%)

Test, document, and implement new processes and technologies to be used in the call center. (5%)

Other duties as assigned. (5%)

Minimum Qualifications:

Bachelor's Degree and one (1) year of experience. Supervisory experience; experience with customer service in a hotline call center.

Proficient in Microsoft Office. Excellent analytical and verbal/written skills, as well as attention to detail and follow-up. Flexible and adaptable to changing environment and new types of work.

Additional Information:

Availability to work full-time in either a day or afternoon/evening shift as per call center need. Must pass a federal background check. May be required to be on-call or work holiday and/or weekends, or during emergency situations such as hurricanes or other natural disasters per University Policy Statement 18.

Additional Job Description:Special Instructions:Please provide a cover letter, resume, and three (3) professional references including name, title, phone number, and e-mail address.
Please attach ALL required documents under the "Resume/CV" section of your application.
A copy of your transcript(s) may be attached to your application (if available). However, original transcripts are required before hiring.
Due to the nature of the position and/or position responsibilities, this position shall be subject to Federal pre-employment screenings.
For questions or concerns about updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu.
For questions or concerns regarding the status of your application or salary ranges, please contact Heather Acord at hchapm1@lsu.edu.Posting Date:March 20, 2026Closing Date (Open Until Filled if No Date Specified):July 18, 2026Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):YLSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university's ability to employ individuals in certain positions.

HCM Contact Information:

For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.

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