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Capital One Call Center Jobs in Nevada (NOW HIRING)

CALL CENTER REPRESENTATIVE

Las Vegas, NV · On-site

$15.50 - $19.25/hr

Call Center Representative The Call Center Representative supports the scheduling and general ... Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday * Company paid life ...

Call Center Agent

Laughlin, NV · On-site

$13.75 - $18/hr

Overview Hotel Reservation / Call Center Agents Hotel Reservation / Call Center Agents support our ... The ideal candidate will have at least one (1) year of experience in a customer service setting ...

Call Center Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Minimum of one year work experience in a high-volume call center * Proficient in MS Office & able to type at least 30 WPM * Requires the ability to work efficiently and within a team environment

Call Center Agent

Las Vegas, NV · On-site

$14.50 - $19/hr

Minimum of one year work experience in a high-volume call center * Proficient in MS Office & able to type at least 30 WPM * Requires the ability to work efficiently and within a team environment

Call Center Specialist

Sparks, NV

$17.25 - $21.50/hr

The Call Center Specialist is responsible for answering incoming calls and scheduling patient ... During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune ...

As one of the largest data collection companies in North America, our focus has always been on quality. This is an entry-level position, but one most vital to our company. Our call center agents help ...

Call Center Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Minimum of one year work experience in a high-volume call center * Proficient in MS Office & able to type at least 30 WPM * Requires the ability to work efficiently and within a team environment

Call Center Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Minimum of one year work experience in a high-volume call center * Proficient in MS Office & able to type at least 30 WPM * Requires the ability to work efficiently and within a team environment

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Capital One Call Center information

See Nevada salary details

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How much do capital one call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for capital one call center in Nevada is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.57 per hour, depending on experience, location, and employer.

What is a Capital One call center?

A Capital One Call Center job involves assisting customers with banking inquiries, credit card services, loans, and other financial products. Representatives handle phone calls, answer questions, resolve issues, and provide excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Capital One’s products and services. Employees may also assist with fraud prevention, billing disputes, and account management.

What are the key skills and qualifications needed to thrive in the Capital One call center position?

To thrive as a Capital One Call Center representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer literacy are typically required. Patience, active listening, and empathy are critical soft skills that set top performers apart. These competencies ensure effective customer support, resolve issues efficiently, and contribute to a positive brand reputation.

What opportunities for career advancement exist within a Capital One call center role?

Many Capital One Call Center roles provide structured career paths, allowing employees to advance from entry-level customer service positions to supervisory and management roles over time. Team members who consistently demonstrate strong performance, leadership qualities, and a commitment to customer satisfaction may be considered for promotions or lateral moves to specialized departments such as fraud prevention, training, or quality assurance. Capital One also invests in employee development through training programs and mentorship opportunities. This supportive environment is designed to help you grow professionally and achieve your long-term career goals.

What are popular job titles related to Capital One Call Center jobs in Nevada?

For Capital One Call Center jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Capital One Call Center jobs in Nevada look for?

The top searched job categories for Capital One Call Center jobs in Nevada are:

What cities in Nevada are hiring for Capital One Call Center jobs?

Cities in Nevada with the most Capital One Call Center job openings:

Infographic showing various Capital One Call Center job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $37,939 per year, or $18.2 per hour.

CALL CENTER REPRESENTATIVE

Nevada Health Centers

Las Vegas, NV • On-site

$15.50 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Call Center Representative

The Call Center Representative supports the scheduling and general inquiries of patients through incoming/outgoing calls.

Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:

  • Competitive compensation, with annual merit increases
  • Company sponsored PPO medical plan and buy-up option, vision and dental plans
  • 403(b) retirement plan with employer match
  • Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday
  • Company paid life/AD&D and long term disability policies
Essential Duties and Responsibilities
  • Provides exceptional customer service to both internal and external customers
  • Monitors and directs incoming and outgoing calls in a timely manner
  • Schedules, reschedules, cancels, and confirms appointments accurately
  • Coordinates walk-ins and triaging with clinic staff
  • Blocks provider schedules as requested by call center and/or clinic supervisor
  • Answers general inquiries regarding clinic services and hours, informs patients about sliding fee programs and insurance eligibility
  • Completes appropriate patient documentation in electronic medical records.
  • Follows all policies and procedures and appropriately report concerns and patient issues as well as procedures for personal requests.
  • Alerts for ways to improve customer service, improve patient flow
  • Attend required meetings and participate in committees as requested.
Required Qualifications
  • High school diploma or general education degree (GED)
  • 6 months experience in a customer service role
  • Strong communication skills including written and verbal communication
Preferred Qualifications
  • English/Spanish fluency
  • Demonstrated proficiency with computer programs and data entry, experience with Electronic Health Records highly preferred
  • Previous experience using a multi-line phone system
  • Ability to manage time effectively
Equal Opportunity Statement

Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identity and expression or any other category protected by law.

Americans with Disabilities Act (ADA) Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.