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Capital One Call Center Jobs in Utah (NOW HIRING)

SmithRx

Inbound Call Center Representative

Lehi, UT · On-site

$21/hr

We're seeking dedicated individuals to join our call center team, providing top-tier service to our ... Deliver a one-call resolution to our members by becoming an expert in the Pharmacy Benefits ...

Andersen

Call Center Agent

Salt Lake City, UT · On-site

$16/hr

S., becoming one of the largest replacement window companies in the country. As an organization, we ... Call Center Representatives are primarily responsible for screening inbound calls and scheduling ...

Renewal by Andersen

Call Center Agent

Salt Lake City, UT · On-site

$16/hr

S., becoming one of the largest replacement window companies in the country. As an organization, we ... Call Center Representatives are primarily responsible for screening inbound calls and scheduling ...

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Capital One Call Center information

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How much do capital one call center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for capital one call center in Utah is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What is a Capital One call center?

A Capital One Call Center job involves assisting customers with banking inquiries, credit card services, loans, and other financial products. Representatives handle phone calls, answer questions, resolve issues, and provide excellent customer service. The role requires strong communication skills, problem-solving abilities, and knowledge of Capital One’s products and services. Employees may also assist with fraud prevention, billing disputes, and account management.

What are the key skills and qualifications needed to thrive in the Capital One call center position?

To thrive as a Capital One Call Center representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer literacy are typically required. Patience, active listening, and empathy are critical soft skills that set top performers apart. These competencies ensure effective customer support, resolve issues efficiently, and contribute to a positive brand reputation.

What opportunities for career advancement exist within a Capital One call center role?

Many Capital One Call Center roles provide structured career paths, allowing employees to advance from entry-level customer service positions to supervisory and management roles over time. Team members who consistently demonstrate strong performance, leadership qualities, and a commitment to customer satisfaction may be considered for promotions or lateral moves to specialized departments such as fraud prevention, training, or quality assurance. Capital One also invests in employee development through training programs and mentorship opportunities. This supportive environment is designed to help you grow professionally and achieve your long-term career goals.

What job categories do people searching Capital One Call Center jobs in Utah look for?

The top searched job categories for Capital One Call Center jobs in Utah are:

What cities in Utah are hiring for Capital One Call Center jobs?

Cities in Utah with the most Capital One Call Center job openings:

Capital One Call Center jobs near you
Infographic showing various Capital One Call Center job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $33,918 per year, or $16.3 per hour.

Call Center Agents - Salt Lake City, UT

Malone

Salt Lake City, UT • On-site

$21/hr

Other

Posted 14 days ago

Job description

To Apply for this Job Click Here
Job ID: 874577
Ready to Make a Real Impact-One Call at a Time? If you're a people person who thrives on solving problems and making others feel heard and supported, we have the perfect opportunity for you. Malone Solutions is hiring Call Center Agents for an Open Enrollment Project in Salt Lake City!
Join a collaborative and supportive team helping individuals navigate their benefits during the 2026 Enrollment Season. Every call you take will make a meaningful difference.
Position: Call Center Agent / Enrollment Generalist
Location: Salt Lake City, UT (must reside locally)
Start Dates: September 21 or October 7
Why You'll Love This Role:
  • $21/hour starting pay
  • No nights or weekends
  • Full-time, consistent hours (40 per week)
  • Remote or hybrid work-from-home options after in-office training
  • Professional, team-oriented environment
What You'll Be Doing:
  • Be the first point of contact for employees during open enrollment
  • Answer inbound calls with care and clarity
  • Provide accurate information and guide callers through benefit options
  • Help people make confident decisions about their healthcare coverage
  • This project will run through mid-November - great way to earn extra income before the holidays!
What You'll Need to Succeed:
  • High school diploma (some college a plus)
  • Strong customer service skills and a friendly, professional tone
  • Minimum typing speed of 35 WPM
  • Familiarity with Microsoft Office and Windows-based systems
  • Excellent verbal and written communication skills
  • Sharp problem-solving abilities and attention to detail
  • Previous call center experience and knowledge of benefit plans is a plus, but not required
  • Must be available for 2-3 weeks of onsite training in Salt Lake City

Malone Workforce Solutions is an Equal Opportunity Employer.
2000050
To Apply for this Job Click Here
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