ZipRecruiter

Log In

1

It Help Desk Internship Jobs in Michigan (NOW HIRING)

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...

Rockford

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

IT Help Desk Internship Classification: Internship, this will go through December 2026 with flexibility around class schedules. Work Location: 601 First Street NW, Grand Rapids, MI 49504 About This ...

Purposelink Recruitment

IT HELP DESK

Ann Arbor, MI

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided required * Associate degree or higher * Help Desk ...

Purposelink Recruitment

IT Help Desk

Ann Arbor, MI · On-site

Job Title: Contract IT Help Desk Qualifications This is an onsite position located in Ann Arbor, Michigan. Relocation assistance will not be provided r equired * Associate degree or higher * Help ...

Fox Motors

IT Help Desk

Grand Rapids, MI · On-site

The IT Help Desk role is to ensure proper computer operations so that end users can accomplish ... Build rapport and elicit problem details from help desk customers.Prioritize and schedule problems.

Fox Motors

IT Help Desk

Grand Rapids, MI · On-site

The IT Help Deskrole is to ensure proper computer operations so that end users can accomplish ... Build rapport and elicit problem details from help desk customers. * Prioritize and schedule ...

Wightman

IT Help Desk Technician

Kalamazoo, MI · On-site

IT Help Desk Technician Position Purpose: At Wightman, we rely on our IT systems to help us create the solutions for our teams, clients, and partners. We are seeking an IT Help Desk Technician to ...

Wightman

IT Help Desk Technician

Kalamazoo, MI · On-site

They are seeking an IT Help Desk Technician to provide efficient technical assistance to users, manage Helpdesk ticket systems, and perform troubleshooting and installation of hardware and software.

Fox Motors

IT Help Dek

Grand Rapids, MI · On-site

The IT Help Desk role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user ...

PlastiPak

IT Help Desk Representative (Part-Time)

Plymouth, MI · On-site

$16.75 - $21.50/hr

We are seeking a Help Desk Representative to join our on-site IT team in Plymouth. In this role, you will provide technical advice, support, and troubleshooting assistance to users across all levels ...

Monroe County Consortium

Help Desk Technician

Ida, MI · On-site

$19 - $25.50/hr

Position Type: Technology/Help Desk Technician Date Posted: 7/29/2026 Location: Ida Public Schools - District Date Available: ASAP Closing Date: Until filled District: Ida Public School District ...

M&K Truck Centers

IT Helpdesk Technician

Wyoming, MI · On-site

$45K - $55K/yr

Lifting up to 50 lb's Education and/or Experience * 1-5 years of Help Desk, Desktop Support, or IT Support experience. * Strong knowledge of Windows operating systems, Microsoft 365, Microsoft Office ...

Busch's Inc.

Help Desk Manager

Ann Arbor, MI · On-site

Lead daily Help Desk operations, including prioritizing and assigning support requests. * Manage ... Identify cost-effective purchasing options and support IT budget management. Systems ...

NexForm, Inc.

Help Desk Support Specailist

Big Rapids, MI · On-site

$65K - $80K/hr

Help Desk Support Specialist Reports to: IT Support Supervisor Location: Battle Creek, MI The Help Desk Support Specialist is responsible for providing first-level technical support to employees at ...

FastTek

Help Desk

Detroit, MI · On-site

$19.75 - $26.75/hr

Help Desk #1062285 Position Summary: As a significant member of the Technology Division's Client ... Bachelor's degree in information technology, Business Administration or related discipline.

Refactor Talent

Help Desk Analyst

Ann Arbor, MI · On-site

$20 - $27.50/hr

We are seeking a hands-on Help Desk Analyst to work on Level 1 and 2 support for the local IT support operations in Ann Arbor, Michigan. This individual will directly help with the local facility ...

New

next page

Showing results 1-20

All JobsIt Help Desk JobsIt Help Desk Internship JobsIt Help Desk Internship Jobs in Michigan

It Help Desk Internship information

What is an IT help desk internship?

An IT Help Desk Internship is a temporary, entry-level position where interns gain practical experience providing technical support to users within an organization. Interns assist with troubleshooting hardware and software issues, responding to service requests, and learning about IT systems and processes. This role is designed to help individuals develop foundational skills in information technology and customer service, often serving as a stepping stone to more advanced IT positions.

What are the key skills and qualifications needed to thrive as an IT help desk intern?

To thrive as an IT Help Desk Intern, you need basic knowledge of computer hardware, operating systems, troubleshooting, and strong communication skills, often supported by coursework in IT or related fields. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and basic networking concepts is highly valuable. Excellent problem-solving abilities, patience, and a customer-focused attitude help you stand out in this role. These skills ensure efficient technical support, positive user experiences, and build a foundation for growth in IT careers.

What are some common challenges IT help desk interns face during their internship, and how can they overcome them?

IT Help Desk interns often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating technical information to users with varying levels of expertise. To overcome these challenges, interns should actively seek guidance from experienced team members, utilize knowledge bases and documentation, and practice clear, patient communication. Embracing a proactive learning attitude and regularly reflecting on feedback can also help interns build confidence and improve their problem-solving skills throughout the internship.

What is the difference between It Help Desk Internship vs It Support Specialist?

AspectIt Help Desk InternshipIt Support Specialist
CredentialsTypically pursuing or recent graduate, some certifications helpfulRelevant certifications like CompTIA A+ often required
Work EnvironmentEntry-level, training-focused, often in corporate or tech companiesFull-time, technical support roles in various industries
ResponsibilitiesAssisting users, troubleshooting basic issues, learning IT systemsResolving technical issues, maintaining hardware/software, supporting users

The It Help Desk Internship is an entry-level, training-focused position ideal for those starting in IT, while the It Support Specialist is a full-time role requiring more experience and certifications. Both roles involve troubleshooting and user support but differ in scope and responsibility.

Can I get into IT Help Desk Internship with no experience?

IT Help Desk internships often accept candidates with little to no prior experience, focusing instead on basic technical skills, strong communication, and a willingness to learn. Relevant knowledge of operating systems, troubleshooting, and customer service can improve chances, and some internships may require or prefer foundational certifications like CompTIA A+.

What are the most commonly searched types of It Help Desk jobs in Michigan?

The most popular types of It Help Desk jobs in Michigan are:

What are popular job titles related to It Help Desk Internship jobs in Michigan?

For It Help Desk Internship jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching It Help Desk Internship jobs in Michigan look for?

The top searched job categories for It Help Desk Internship jobs in Michigan are:

What cities in Michigan are hiring for It Help Desk Internship jobs?

Cities in Michigan with the most It Help Desk Internship job openings:

It Help Desk Internship jobs near you
Infographic showing various It Help Desk Internship job openings in Michigan as of August 2026, with employment types broken down into 8% Internship, 59% Full Time, 25% Part Time, and 8% Contract. Highlights an 100% In-person job distribution.

IT Help Desk Intern

Rockford

Grand Rapids, MI • On-site

$14.50 - $19.25/hr

Temporary

Re-posted 23 days ago

Job description

IT Help Desk Internship
Classification: Internship, this will go through December 2026 with flexibility around class schedules.
Work Location: 601 First Street NW, Grand Rapids, MI 49504
About This Opportunity
Rockford's internship program gives students hands on experience while introducing them to different building types and project delivery methods. Interns work on real jobs across the many markets we serve. Students also receive valuable training, are assigned daily responsibilities and have opportunities to connect through volunteering and company-wide networking. In addition to construction management, we also offer internships in other areas such as Design, Information Technology, Accounting, Marketing, and more.
As an IT Help Desk Intern, you will play a key role in supporting team member onboarding and offboarding. Your responsibilities include preparing and deploying laptops, iPads, and mobile devices, as well as provisioning user accounts and access across various SaaS applications. You will maintain accurate hardware inventory records, ensuring all equipment is properly inventoried when issued and returned. You will also document existing workflows to identify opportunities for improvement and automation.
As time permits, you will assist the Help Desk team by responding to and resolving end-user support tickets. This role reports directly to the IT Operations Manager.
Requirements
  • Must be a junior or senior pursuing an Information Technology degree or a similar area of study.
  • Knowledge of computers - troubleshooting and repair preferred.
  • Must possess the ability to organize, prioritize and manage multiple tasks while maintaining strong attention to detail and accuracy.
  • Strong desire to learn along with professional drive.
  • Maintains consistent attendance, punctuality, and dependability.
  • Excellent verbal and written communication skills.
  • Working knowledge of Microsoft Office Suite.
  • Diligence and enthusiasm; you appreciate quality and deliver it on a daily basis
  • Team spirit; you seriously care about what you do and appreciate collaborating with your colleagues

Benefits
On top of an exciting, vibrant and intellectually challenging workplace, we are offering competitive wages and flexible work schedules.
Who We Are
At Rockford, we're not just in the business of creating buildings - we're creating neighborhoods, businesses and communities and we're looking for people who are ready to make an impact. Rockford is a nationally recognized construction, development, and property management provider ranked by Engineering News-Record as one of the top 200 contractors in the nation. With regional offices in the Midwest and Southeast, we've built projects totaling more than $5 billion in varying scope and size, serving education, healthcare, hospitality, multi-unit, mixed-use, senior living, manufacturing and industrial clients. We're delivering forward-thinking ideas with an approach that's built on safety, teamwork and a dedication to quality. Rockford Construction respects and values the characteristics, talents, and perspectives that make each person unique. We believe that by bringing diverse individuals together, in an inclusive manner we can more effectively collaborate, innovate, and solve the problems that face our world. We are committed to creating and fostering a team, partners, and strategies that reflect this purpose.
Type of Environment
The work environment for this position is a typical office environment in which physical demands require the ability to sit for long periods of time. Intermittent movement will be necessary to perform requirements of the position such as accessing centrally located office equipment and may be subject to lifting of 35 lbs., bending, stooping, kneeling and climbing.
Rockford Construction is an Equal Opportunity Employer (EOE). We invite all qualified applicants to apply and do not discriminate against individuals because of their race, color, religion, national origin, gender, physical or mental disability, veteran status, or age.

Apply