ZipRecruiter

Log In

2

No Experience It Help Desk Jobs (NOW HIRING)

Cottingham & Butler

IT Help Desk Specialist

Dubuque, IA · On-site

IT Help Desk Specialist Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and ...

Tecta Corporate

IT Help Desk

Rosemont, IL · On-site

$80K - $90K/yr

... IT Helpdesk. This is a high-profile position that will oversee 1500+ devices. Bilingual Spanish ... Extensive experience working in an Active Directory environment * Expert-level knowledge and ...

AXIS Management Group, LLC

Be Seen First

IT Help Desk Technician

Arlington, VA · On-site

$58K - $70K/yr

Minimum of 3 years of experience in an IT technician, help desk, desktop support, or similar technical support role. * Experience providing on-site IT support in a Microsoft Windows environment.

Ensign Services, Inc.

IT Help Desk Analyst

Dallas, TX · On-site

$20 - $22/hr

... no remote options). Schedule: Saturday to Wednesday, 10:00 AM - 6:30 PM CST. About the Company ... Agents are expected to provide great customer service experience and maintain key performance ...

Cottingham & Butler

IT Help Desk Specialist

Dubuque, IA · Hybrid

IT Help Desk Specialist Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and ...

First Class Air Support LLC

IT Help Desk Intern

Louisville, KY · On-site

$13.75 - $18.25/hr

... IT Help Desk Intern to join our dynamic team in Louisville, KY. In this role, you'll support our ... No prior professional experience is required -- a willingness to learn is a must! * Basic ...

U.S. Army

IT Help Desk

Canal Winchester, OH · On-site

$40K - $80K/yr

Overview: Information technology specialists are responsible for maintaining, processing, and ... This is an initial entry job skill, no experience necessary. The US Army will send you to school to ...

Revel Staffing

IT Help Desk Specialist

Baton Rouge, LA · On-site

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... The ideal candidate has strong customer service skills, basic IT troubleshooting experience, and ...

MV Transportation

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

The IT Help Desk Support is responsible for handling various technology issues related to a transit ... Experience supporting Windows 10-11, Server 2012 & 16, and Microsoft Office applications.

Revel Staffing

IT Help Desk Specialist

Columbus, OH · On-site

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... The ideal candidate has strong customer service skills, basic IT troubleshooting experience, and ...

U.S. Army

IT Help Desk

Lebanon, OH · On-site

$40K - $80K/yr

This is an initial entry job skill, no experience necessary. The US Army will send you to school to ... OVERVIEW: Information technology specialists are responsible for maintaining, processing, and ...

U.S. Army

IT Help Desk

Oxford, OH · On-site

$40K - $80K/yr

This is an initial entry job skill, no experience necessary. The US Army will send you to school to ... Overview: Information technology specialists are responsible for maintaining, processing, and ...

Revel Staffing

IT Help Desk Specialist

Pittsburgh, PA · On-site

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... The ideal candidate has strong customer service skills, basic IT troubleshooting experience, and ...

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

IT Help Desk Internship Location: On-site | Cape Fear Moto Group Reports To: IT & Information ... Comfortable asking questions and taking feedback No prior professional IT experience is required.

previous pagenext page

Showing results 21-40

All JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsNo Experience It Help Desk Jobs

No Experience It Help Desk information

See salary details

$12

$23

$33

How much do no experience it help desk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for no experience it help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a no experience IT help desk?

A No Experience IT Help Desk job is an entry-level position in information technology designed for individuals who may not have prior professional experience in IT. These roles typically involve assisting users with troubleshooting hardware, software, and network issues, either remotely or in person. Employers provide on-the-job training, making them ideal for those looking to start a career in IT. Essential skills include good communication, basic computer knowledge, and a willingness to learn. These positions can also serve as a stepping stone to more advanced IT roles.

What are the key skills and qualifications needed to thrive as a no experience IT help desk professional?

To thrive as a No Experience IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting, and customer service, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and foundational IT certifications like CompTIA A+ can be advantageous. Strong communication, patience, and problem-solving skills help you effectively assist users and learn on the job. These skills are crucial for quickly resolving technical issues and providing a positive support experience, which builds trust and efficiency within an organization.

What are common challenges faced by entry-level IT help desk professionals with no prior experience, and how can they overcome them?

Entry-level IT Help Desk professionals often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and communicating effectively with users who have varying levels of technical knowledge. To overcome these, it's important to proactively learn from experienced colleagues, use internal knowledge bases, and develop strong customer service skills. Embracing a willingness to ask questions and seek feedback can accelerate your learning curve and help you handle new situations with confidence.

What is the difference between No Experience It Help Desk vs No Experience Network Support Specialist?

AspectNo Experience It Help DeskNo Experience Network Support Specialist
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA Network+
Work EnvironmentHelp desk, support tickets, remote or on-siteNetwork troubleshooting, on-site or remote
Industry UsageCommon in IT support roles across various industriesMore focused on network infrastructure roles
Search & ComparisonOften searched by entry-level IT support seekersCompared for roles involving network troubleshooting

Both roles are entry-level IT positions requiring similar certifications and work environments. The main difference is that the Help Desk role focuses on general user support, while Network Support Specialists handle network-specific issues. Your choice depends on whether you prefer general IT support or network infrastructure work.

What is the easiest it help desk job to get into?

The easiest IT help desk job to get into typically requires minimal experience and focuses on basic troubleshooting, customer service, and familiarity with common operating systems like Windows or macOS. Entry-level positions often accept candidates with relevant certifications such as CompTIA A+ and strong communication skills, making them accessible for those new to IT support.
More about No Experience It Help Desk jobs

What cities are hiring for No Experience It Help Desk jobs?

Cities with the most No Experience It Help Desk job openings:

What are the most commonly searched types of It Help Desk jobs?

The most popular types of It Help Desk jobs are:

What states have the most No Experience It Help Desk jobs?

States with the most job openings for No Experience It Help Desk jobs include:

What job categories do people searching No Experience It Help Desk jobs look for?

The top searched job categories for No Experience It Help Desk jobs are:

No Experience It Help Desk jobs near you
Infographic showing various No Experience It Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Information Technology Help Desk

Russell Tobin

Columbus, OH • On-site

$21 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Our client, a leading financial services organization, is looking to hire a Help Desk Agent in Columbus, OH.


Pay Rate Range: $21–$24/hour W2, depending on experience


Responsibilities:

  • Troubleshoot, diagnose, and resolve hardware and software issues in a timely manner.
  • Install, configure, and maintain computer systems, peripherals, and applications.
  • Handle incoming calls related to customer inquiries and account support.
  • Provide accurate and efficient service while meeting established performance metrics and service-level agreements (SLAs).
  • Deliver a positive customer experience by effectively resolving technical and account-related issues.
  • Maintain detailed and accurate records of customer interactions, troubleshooting steps, and resolutions.
  • Identify recurring issues and escalate complex technical concerns to the appropriate support team.
  • Follow established procedures and guidelines when troubleshooting and resolving technical issues.


Requirements:

  • 6 months to 2 years of relevant experience; internships may be considered.
  • Bachelor’s degree is preferred.
  • Relevant experience or internship in IT support or customer service.
  • Previous contact center or help desk experience is preferred.
  • Strong communication, problem-solving, and organizational skills.
  • Strong customer-service orientation and ability to communicate technical information effectively.
  • Ability to troubleshoot and resolve hardware and software issues.
  • Strong attention to detail and commitment to accurate documentation.
  • Ability to work efficiently in a fast-paced, high-volume environment.
  • Ability to meet established performance metrics and SLAs.
  • Contract duration of 6–12 months with potential for full-time conversion based on performance and position availability.


Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.


Equal Employment Opportunity

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.


Fair Chance Employment

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.


Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.


Only applicable for San Francisco Candidates**:** Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Russell Tobin logo

About Russell Tobin

Sourced by ZipRecruiter

Russell Tobin is a leading minority-owned professional recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

New York, NY, US

Year founded

2010

View All Russell Tobin Jobs

Apply