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It Help Desk Professional Jobs (NOW HIRING)

IT Help Desk Technician

White Plains, NY · On-site

$45K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Mavis Tires & Brakes at Discount Prices - IT Help Desk Technicians Put your career into high gear with Mavis Discount Tire. We're looking for IT Help Desk Technicians to join Team Mavis at our ...

IT Help Desk Analyst

Dallas, TX · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Help Desk Analyst - Saturday to Wednesday, 6:00 AM - 2:30 PM CST Position Type: Full Time, ... We also believe in supporting our employee's professional growth and development through our ...

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... Provide professional, patient, and customer-focused support to users of all technical skill levels ...

IT Help Desk Analyst

Moses Lake, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary IT Help Desk Analyst serves as the first point of contact for all IT-related support ... Contributes to a positive work environment through professional, productive communication and ...

Information Technology Help Desk Analyst

Lincoln, NE · On-site

$73K/yr

  • Life

  • Retirement

  • PTO

JR2026-00028225 Information Technology Help Desk Analyst (Open) Applications No Longer Accepted On ... Establish and maintain effective and professional working relationships. * Ability to deliver ...

... Professional interpersonal skills with a focus on customer service. • Knowledge of IT asset ... experience in a help desk or IT support role. • Experience with Active Directory, Azure ...

Help Desk Manager

Waterloo, IA · On-site

  • Medical

  • Dental

  • Retirement

Lead, coach, and develop the global IT Help Desk team. * Conduct one-on-one meetings, coaching sessions, and annual performance evaluations. * Establish goals and professional development plans.

Job Purpose The IT Help Desk Technician serves as the first line of technical support for SouthWest Bank staff by providing prompt, courteous, and effective assistance for IT-related issues. This ...

IT Help Desk Intern

Grand Rapids, MI · On-site

$14.50 - $19.25/hr

IT Help Desk Internship Classification: Internship, this will go through December 2026 with ... Strong desire to learn along with professional drive. * Maintains consistent attendance ...

IT Help Desk Engineer

Napa, CA · On-site

$28.84 - $43.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

IT Help Desk Engineer Department: Response Center Employment Type: Full Time Location: Napa Compensation: $28.84 - $43.25 / hour Description Location: This role is fully remote; however, employees ...

IT Help Desk Specialist

Sacramento, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our IT Help Desk Technician will be a member of our corporate IT team and work out of our ... Strong customer service and interpersonal skills, with patience and professionalism when assisting ...

Job Purpose The IT Help Desk Technician serves as the first line of technical support for SouthWest Bank staff by providing prompt, courteous, and effective assistance for IT-related issues. This ...

Showing results 41-60

It Help Desk Professional information

See salary details

$12

$23

$33

How much do it help desk professional jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for it help desk professional in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between It Help Desk Professional vs Technical Support Specialist?

AspectIt Help Desk ProfessionalTechnical Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Cisco CCNA
Work EnvironmentHelp desks, call centers, remote supportOn-site, remote, customer locations
Industry UsageIT services, corporate supportIT, telecommunications, hardware vendors
Search/Comparison IntentUnderstanding roles, career pathsJob requirements, skills needed

Both roles involve troubleshooting and supporting IT users, but the It Help Desk Professional typically handles general user issues via help desk systems, while the Technical Support Specialist may focus more on hardware, network, or specialized technical problems. The roles often overlap in certifications and work environments, but their specific focus areas differ based on employer needs.

What are some common challenges faced by IT Help Desk Professionals, and how can they be managed effectively?

IT Help Desk Professionals often encounter challenges such as handling a high volume of support requests, troubleshooting a wide range of technical issues, and communicating complex solutions to users with varying technical knowledge. Managing these challenges effectively involves prioritizing tasks, using ticketing systems for organization, and continuously improving communication skills. Additionally, collaborating with other IT team members and staying current with new technologies can help resolve issues more efficiently and provide better support to end users.

What is an IT Help Desk Professional?

IT Help Desk Professionals are specialists who provide technical support and assistance to users within an organization or to customers. Their main responsibilities include troubleshooting hardware and software issues, guiding users through solutions, and escalating problems to higher-level technicians when necessary. They often serve as the first point of contact for IT-related problems and help ensure that technology systems run smoothly and efficiently. Their work is critical for maintaining productivity and minimizing downtime caused by technical issues.

Which IT Help Desk Professional job is the highest paid?

Senior IT Help Desk roles, such as IT Support Manager or Systems Administrator, tend to be the highest paid within help desk professions, often earning higher salaries due to increased responsibilities, experience, and certifications like CompTIA or Microsoft Certified solutions. Advanced technical skills and leadership abilities can further boost earning potential in these positions.

What are the key skills and qualifications needed to thrive as an IT Help Desk Professional?

To thrive as an IT Help Desk Professional, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and often a relevant certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic networking concepts is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills are crucial for resolving technical issues efficiently, maintaining user productivity, and ensuring a positive support experience.
More about It Help Desk Professional jobs
What cities are hiring for It Help Desk Professional jobs? Cities with the most It Help Desk Professional job openings:
What are the most commonly searched types of It Help Desk jobs? The most popular types of It Help Desk jobs are:
What states have the most It Help Desk Professional jobs? States with the most job openings for It Help Desk Professional jobs include:
Infographic showing various It Help Desk Professional job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT Help Desk Technician

Mavis Tire Supply

White Plains, NY • On-site

$45K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Mavis Tire rating

4.5

Company rating: 4.5 out of 10

Mavis Tire

Based on 386 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

Vehicle maintenance average

Based on 16,602 frontline employees who took The Breakroom Quiz

The best things about working at Mavis Tire

  • 87%

    87% say they get paid time off

    say they get paid time off

  • 72%

    72% say they have respectful managers

    say they have respectful managers

  • 67%

    67% say their health insurance is affordable

    say their health insurance is affordable

Featured by Mavis Tire, based on 386 Breakroom Quiz responses from their frontline employees


Job description

Mavis Tires & Brakes at Discount Prices - IT Help Desk Technicians Put your career into high gear with Mavis Discount Tire. We're looking for IT Help Desk Technicians to join Team Mavis at our Operation Support Center in White Plains, NY. With over 2,000 retail locations, Mavis is one of the largest, independently-owned tire sales and automotive repair chains in the USA. About the PositionThe person selected will help support our users and our network. Duties will include technical and operational IT troubleshooting and resolving store issues, maintenance of hardware and software, and installing new software and hardware. The team provides remote end-user support as well as installation and 24-hour monitoring of systems and emergency service. Employee BenefitsAt Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, a good working environment and an excellent combination of additional benefits like health, dental, vision and life insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid personal and sick time, paid holidays, on-the-job training, and opportunities for career growth and advancement. QualificationsMavis recruits team members who share our commitment to meeting the needs of our growing customer base by providing exceptional customer care. To be eligible for the position of IT Help Desk Technician, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess an AAS Degree in a technology field or equivalent related work experience and, (4) be available to work off-hours on-call service as well as weekends. Candidates can apply online at www.mavistire.com/careers. For any questions, you can call our Recruitment toll free # at 844-375-3995. For more information about Mavis, please visit www.mavis.com.Mavis is an Equal Opportunity EmployerConsistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available by contacting HRConnect@mavistire.com. We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state and local laws. If you believe you require such assistance to complete this Application for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com. #ZR
Job Posted by ApplicantPro

Working at Mavis Tire

Perks for frontline workers

From Mavis Tire, via Breakroom

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • 401(k)

  • Vacation Time

  • Paid Time Off

About Mavis Tire, in their own words

From Mavis Tire

What began as Vic’s Cycle Shop in 1949 - a humble bike repair stand in Westchester County, New York - grew into a small chain of tire shops. In 1972, that local enterprise was rebranded as Mavis Tire Supply (inspired by its founders, Marion + Victor Sorbaro), becoming one of New York’s first multi-brand tire dealers. Through the 1970s and ’80s, Mavis was focused on delivering value-oriented service, and expanding carefully across the Northeast under the Sorbaro family’s leadership.

In 2018, Mavis Tire Supply merged with Express Oil Change & Tire Engineers and Brakes Plus to create a new national automotive care platform. The resulting company, Mavis Tire Express Services Corp., known as Mavis, continued to deliver value-oriented, best-in-class service and marked the beginning of a new phase of accelerated growth.

Today, Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value.

Company values

From Mavis Tire

At Mavis, we understand that our people are, and always will be, our greatest asset. For over seventy years, our people have built the customer relationships that have allowed Mavis to become a leader in the industry. We stand for putting our customers first, delivering the highest quality service and treating every member of our team with the utmost respect. Today -- as we continue to grow -- we stand ready to welcome new talented and dedicated members to Team Mavis!

On Team Mavis, we believe knowledge is horsepower. We have a Training & Development team that helps provide live, in-person training on the skills and knowledge our team members need to learn, improve and advance with the company. Mavis is founded on over seventy-five years of promotion, and provide our team members the guidance and support they need to achieve their career goals.

Diversity and inclusion statement

From Mavis Tire

Consistent with our commitment to the principle of equal employment opportunity for all individuals, we enforce a zero-tolerance policy on discrimination at Mavis. Employment decisions are made without regard to an applicant's or employee's actual or perceived race, color, religion, creed, sex, pregnancy, sexual orientation, national origin, age, ancestry, ethnicity, disability, citizenship, alienage, marital status, domestic or civil union partnership status, familial status, caregiver status, military or veteran status, transgender status, gender identity or expression, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local laws, regulations or ordinances. Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. Additional information is available at HRConnect@mavistire.com.

We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operations of our business, in accordance with applicable federal, state, and local laws. If you believe you require such assistance for Employment or to participate in the interview process, please contact our Employee Experience team at (914) 984-2500 ext. 5631. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws. If you believe you require such an accommodation, please contact our Employee Experience team at (914) 984-2500 ext. 5631. In addition, applicants may report any instances of perceived discrimination through HRConnect either by calling toll-free at 1-877-628-4755 or by sending an email to HRConnect@mavistire.com.


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