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Freelance It Help Desk Jobs (NOW HIRING)

BC Tech Pro

IT Help Desk

Magna, UT

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

BC Tech Pro

IT Help Desk

Magna, UT · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

GFI Digital

Print IT Help Desk

Hazelwood, MO · On-site

The GFI office equipment Help Desk is part of the Field IT team and is an additional resource for our MFP and MPS customers. The Print IT Help Desk team members are our first responders in IT service ...

BC Tech Pro

IT Help Desk

Iuka, MS · On-site

$20.50/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

Arcadia University

IT Help Desk Manager

Glenside, PA · On-site

$60 - $80/hr

The IT Help Desk Manager reports directly to the Assistant Vice President of IT and is in a hands‑on position responsible for supervising and coordinating the operation and maintenance of the ...

GFI Digital

Print IT Help Desk

Hazelwood, MO · On-site

The GFI office equipment Help Desk is part of the Field IT team and is an additional resource for our MFP and MPS customers. The Print IT Help Desk team members are our first responders in IT service ...

McCarthy Tire

IT Help Desk Technician

Wilkes Barre, PA · On-site

IT Help Desk Technician McCarthy Tire Service Position Summary McCarthy Tire Service is seeking a motivated and customer-focused IT Help Desk Technician to join our Information Technology team. The ...

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Freelance It Help Desk information

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How much do freelance it help desk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for freelance it help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Freelance It Help Desk vs IT Support Specialist?

AspectFreelance It Help DeskIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+Similar certifications, often required
Work EnvironmentRemote, flexible, client-basedOn-site or remote, company-based
Employer & IndustrySelf-employed, freelance clientsEmployers in various industries
Search & Comparison IntentFreelance vs in-house support rolesJob roles, career growth

Freelance It Help Desk professionals typically work independently, providing remote support to multiple clients, while IT Support Specialists are usually employed by organizations, offering on-site or remote assistance. Both roles require similar certifications and technical skills, but differ mainly in work setting and employment structure.

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Freelance It Help Desk jobs near you
Infographic showing various Freelance It Help Desk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

IT Help Desk Technician

Networking Technologies + Support, Inc.

Hampton, VA • On-site

$21 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Networking Technologies + Support (NTS) is seeking a customer-focused IT Help Desk Technician. If you're passionate about technology, enjoy solving technical challenges, and thrive in a customer service-oriented environment, we'd love to hear from you.
This position offers the opportunity to support a diverse user community while working with modern endpoint management, IT service management, and Microsoft technologies.
What You'll Do
Provide Tier I/II Help Desk and desktop support for employees.
Troubleshoot Windows 10/11 desktops, laptops, printers, mobile devices, and peripherals.
Resolve hardware, software, network connectivity, and Microsoft 365 issues.
Document, prioritize, and resolve incidents and service requests using ManageEngine
ServiceDesk Plus.
Support endpoint deployment, software installation, patch management, and asset management using ManageEngine Endpoint Central.
Create and manage Active Directory user accounts, password resets, group memberships, and permissions.
Install, configure, and maintain desktop hardware and software.
Escalate complex technical issues while ensuring timely customer communication.
Deliver exceptional customer service while meeting established service level agreements (SLAs).
Follow ITIL-based incident, request, and problem management processes.
Preferred Qualifications
2+ years of IT Help Desk, Desktop Support, or Technical Support experience.
Hands-on experience with ManageEngine, ServiceDesk Plus, and/or ManageEngine Endpoint Central is highly preferred.
Experience supporting:
Windows 10/11
Microsoft 365
Active Directory
Printers and peripheral devices
Mobile devices (iOS/Android)
Familiarity with basic networking concepts (TCP/IP, DNS, DHCP, VPN).
Strong troubleshooting and analytical skills.
Excellent verbal and written communication skills.
Passion for providing outstanding customer service.
What Makes You Successful
Positive, customer-first attitude.
Ability to multitask and prioritize in a fast-paced support environment.
Strong documentation and organizational skills.
Desire to continuously learn new technologies.
Ability to work collaboratively with technical teams and end users.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits: Start on Day 91 of employment
Schedule: M-F
Why Join NTS?
Competitive pay
Medical, Dental, and Vision Insurance
Paid Time Off and Holidays
401(k)
Ongoing technical training and certification opportunities
Career advancement within a growing technology company
Opportunity to work on diverse and challenging infrastructure projects
At Networking Technologies + Support, you'll help build the technology infrastructure that keeps businesses connected. If you enjoy hands-on installation work, networking, and delivering quality solutions to clients, we'd love to hear from you.
Networking Technologies + Support (NTS) is an Equal Opportunity Employer.
NTS is a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national

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