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Full Time Microsoft Help Desk Jobs (NOW HIRING)

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

This is a full-time, on-site leadership position based in Waterloo, Iowa. The successful candidate ... Microsoft and CompTIA certifications. * Experience supporting manufacturing environments.

CPM Holdings, Inc.

Help Desk Manager

Waterloo, IA · On-site

Waterloo, Iowa Work Arrangement: Full-Time, On-Site FLSA Status: ExemptPosition SummaryThe IT Help ... Microsoft and CompTIA certifications. * Experience supporting manufacturing environments.

Care Network

Help Desk Technician

Valley Stream, NY

$21 - $28.25/hr

We are looking for a competent full time Helpdesk technician to provide support both remotely and ... Proficiency with Office 365, including Microsoft Outlook, Microsoft Word, Microsoft Excel.

Care Network

Help Desk Technician

Valley Stream, NY

$21 - $28.25/hr

We are looking for a competent full time Helpdesk technician to provide support both remotely and ... Proficiency with Office 365, including Microsoft Outlook, Microsoft Word, Microsoft Excel.

Audacia Solutions

Help Desk

Washington, DC

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Ken's Foods, Inc.

Help Desk Supervisor

Marlborough, MA · On-site

$110K - $120K/yr

Experience with help desk and remote support tools is required, along with proficiency in Microsoft ... Applicants must already be authorized to work in the United States on a full-time, permanent basis ...

Ken's Foods

Help Desk Supervisor

Marlborough, MA · On-site

$110K - $120K/yr

Experience with help desk and remote support tools is required, along with proficiency in Microsoft ... Applicants must already be authorized to work in the United States on a full-time, permanent basis ...

Williston

Help Desk Coordinator

Easthampton, MA

$28 - $30/hr

... has a full-time calendar year opening for a Help Desk Coordinator in the School's Technology ... All Microsoft Office product applications; Outlook in a Microsoft Exchange Environment and Office ...

Williston

Help Desk Coordinator

Easthampton, MA · On-site

... has a full-time calendar year opening for a Help Desk Coordinator in the Schools Technology ... All Microsoft Office product applications; Outlook in a Microsoft Exchange Environment and Office ...

CPM

Help Desk Manager

Waterloo, IA · On-site

Preferred : • ITIL Foundation Certification. • Microsoft and CompTIA certifications. • Experience supporting manufacturing environments. • Experience leading Help Desk operations across ...

Dickinson Wright PLLC

Help Desk

Chicago, IL

$50K - $60K/yr

... on a full time basis, unless otherwise arranged with the Firm. Essential Duties and ... Knowledge of Windows 7/10, Microsoft Office Suites 2010/2013/2016, Apple Mac's desired;

Williston

Help Desk Coordinator

Easthampton, MA · On-site

$28 - $30/hr

... has a full-time calendar year opening for a Help Desk Coordinator in the School's Technology ... All Microsoft Office product applications; Outlook in a Microsoft Exchange Environment and Office ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ

$50K - $60K/yr

... on a full time basis, unless otherwise arranged with the Firm. Essential Duties and ... Knowledge of Windows 7/10, Microsoft Office Suites 2010/2013/2016, Apple Mac's desired;

Hinkle Law Firm LLC

Help Desk Technician

Wichita, KS · On-site

$18 - $24.25/hr

Extensive experience with Microsoft 365/Microsoft Office applications. Working knowledge of help desk software, VPNs, and remote control. Must be able to work independently, including working alone ...

Hinkle Law Firm LLC

Help Desk Technician

Wichita, KS

$18 - $24.25/hr

Extensive experience with Microsoft 365/Microsoft Office applications. Working knowledge of help desk software, VPNs, and remote control. Must be able to work independently, including working alone ...

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$24.04 - $28.85/hr

... on a full time basis, unless otherwise arranged with the Firm. Essential Duties and ... Knowledge of Windows 7/10, Microsoft Office Suites 2010/2013/2016, Apple Mac's desired;

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All JobsFull Time Microsoft Help Desk Jobs

Full Time Microsoft Help Desk information

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How much do full time microsoft help desk jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for full time microsoft help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Full Time Microsoft Help Desk vs Full Time Network Support Specialist?

AspectFull Time Microsoft Help DeskFull Time Network Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, call centers, remote supportNetwork labs, client sites, data centers
Industry UsageIT support, customer serviceNetwork infrastructure, enterprise IT

Full Time Microsoft Help Desk roles focus on providing technical support for Microsoft products and operating systems, often involving customer service and troubleshooting via phone or remote tools. In contrast, Full Time Network Support Specialists handle network infrastructure, including configuring and maintaining network hardware and protocols. While both roles require technical certifications and work in IT environments, the Help Desk emphasizes end-user support, whereas Network Support focuses on network systems management.

What cities are hiring for Full Time Microsoft Help Desk jobs? Cities with the most Full Time Microsoft Help Desk job openings:
What are the most commonly searched types of Microsoft Help Desk jobs? The most popular types of Microsoft Help Desk jobs are:
What states have the most Full Time Microsoft Help Desk jobs? States with the most job openings for Full Time Microsoft Help Desk jobs include:
Full Time Microsoft Help Desk jobs near you
Help Desk/ Microsoft 365 Administrator

Help Desk/ Microsoft 365 Administrator

Professional Search Group - Orange County

Cypress, CA • On-site

$35 - $45/hr

Full-time

Medical

Posted 11 days ago

Job description

Professional Search Group is seeking a Help Desk/ Microsoft 365 Administrator who combines traditional end-user support skills with a strong interest in Microsoft 365 collaboration technologies. This Help Desk/ Microsoft 365 Administrator role will provide frontline technical support while helping customers and internal teams adopt and manage Microsoft 365 applications beyond the standard Office suite.


The ideal Help Desk/ Microsoft 365 Administrator has experience supporting Microsoft Windows, Microsoft 365, and common business applications. Experience with SharePoint Online, Microsoft Teams, workflow automation, and other Microsoft 365 collaboration tools is highly desirable. This role supports our ongoing strategy of helping customers leverage the broader Microsoft 365 platform to improve productivity, collaboration, and business processes.


Responsibilities

Help Desk Support

  • Provide Tier 1 and Tier 2 technical support for end users.
  • Troubleshoot hardware, software, printer, network, and connectivity issues.
  • Support Microsoft Windows desktop and laptop environments.
  • Manage user accounts, permissions, and security settings within Microsoft 365 and Active Directory.
  • Install, configure, and troubleshoot business applications.
  • Document support activities, resolutions, and procedures.
  • Escalate complex issues when necessary while maintaining ownership of customer communication.
  • Participate in onboarding and offboarding activities.
  • Support mobile devices including iOS and Android platforms.

Microsoft 365 Collaboration & Productivity Solutions

  • Administer and support SharePoint Online sites, libraries, permissions, and document management processes.
  • Create and maintain Microsoft Lists to support business workflows.
  • Assist with development and maintenance of Power Automate workflows.
  • Support and create basic Power Apps applications for business process improvement.
  • Configure and support Microsoft Teams collaboration features.
  • Assist with adoption and support of Microsoft 365 applications included within E3 licensing.
  • Work with customers to identify opportunities for workflow automation and process improvement.
  • Create documentation and training materials for Microsoft 365 solutions.
  • Participate in pilot projects involving new Microsoft 365 capabilities and emerging collaboration tools.

Required Qualifications

  • 2+ years of Help Desk, Desktop Support, or Technical Support experience.
  • Experience supporting Microsoft Windows 10/11 environments.
  • Experience administering Microsoft 365.
  • Understanding of Active Directory, Entra ID (Azure AD), and Microsoft 365 administration.
  • Familiarity with SharePoint Online administration and permissions management.
  • Basic understanding of Microsoft Teams administration.
  • Strong troubleshooting and customer service skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

  • Experience with Microsoft Lists.
  • Experience with Power Automate workflow creation.
  • Experience with Power Apps development or customization.
  • Experience supporting Microsoft Intune-managed devices.
  • Knowledge of Microsoft Defender and Microsoft security features.
  • Experience working for an MSP or supporting multiple organizations.
  • Microsoft certifications such as:
  • Microsoft 365 Certified: Fundamentals (MS-900)
  • Microsoft 365 Certified: Endpoint Administrator Associate
  • Power Platform Fundamentals (PL-900)
  • Microsoft Certified: Modern Desktop Administrator

Desired Skills

  • Strong problem-solving abilities.
  • Process-oriented mindset.
  • Interest in automation and workflow optimization.
  • Ability to learn new Microsoft technologies quickly.
  • Strong documentation skills.
  • Customer-focused approach to support.
  • Ability to translate technical concepts into business language.

Apply for this amazing opportunity today!

Donovan Aranda

Division Manager