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Full Time Microsoft Help Desk Jobs (NOW HIRING)

Senior Help Desk Technician

Washington, DC ยท On-site

$22.75 - $30.50/hr

Washington, DC 20005 (Onsite) Type: Full-Time Overview We are seeking a Senior Help Desk Technician ... Google Workspace * Microsoft Office * Adobe Acrobat * Network printers and scanners * Mobile ...

Help Desk Technician

Tampa, FL ยท On-site

$19 - $25.50/hr

The Help Desk Technician will be responsible for providing support for hardware and software issues ... Manage accounts, licenses, and services in Microsoft 365 * Manage mobile devices in Microsoft ...

Help Desk Technician

Tampa, FL ยท On-site

$19 - $25.50/hr

The Help Desk Technician will be responsible for providing support for hardware and software issues ... Manage accounts, licenses, and services in Microsoft 365 * Manage mobile devices in Microsoft ...

Help Desk Technician

Columbia, SC ยท On-site

$18.50 - $25/hr

Help Desk Technician Will respond to texts, emails, and calls on technical issues. In addition, the ... Working knowledge and experience with Microsoft operating systems, systems security management ...

Job Type Full-time Description Welcome to Interclypse, where innovation meets passion. Every team ... Microsoft Active Directory user and device management * Repairing, installing, upgrading, and ...

Help Desk Agent

Nashville, TN ยท On-site

$16.50 - $21/hr

Help Desk Agent Nashville, TN 9 Months Candidate Must Be Local Job Title: OPS HELP DESK AGENT - ADM ... Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.) * Excellent time management skills ...

Peoria, IL Employment Type: Full-Time Work Environment: In-person only This is not a remote or ... Provide Tier 1 technical support for desktops, laptops, printers, and core Microsoft applications

Help Desk Associate

Addison, TX ยท On-site

$18 - $24.25/hr

This is a full-time, 12-month, non-exempt position. Some evening and weekend work is required ... Knowledge of Microsoft ecosystem, both cloud and on-premise (Azure, Azure AD, Office 365, Microsoft ...

Help Desk Technician

Montevallo, AL ยท On-site

$15.51 - $20.68/hr

... Full Time 12 Mos Regular General Description The Help Desk Technician serves as the first point of ... Support Microsoft 365 and other campus applications * Assist with hardware troubleshooting, device ...

Help Desk Technician

Peoria, IL ยท On-site

$36K - $50K/yr

Peoria, IL Employment Type: Full-Time Work Environment: In-person only - This is not a remote or ... Provide Tier 1 technical support for desktops, laptops, printers, and core Microsoft applications

Peoria, IL Employment Type: Full-Time Work Environment: In-person only - This is not a remote or ... Provide Tier 1 technical support for desktops, laptops, printers, and core Microsoft applications

HELP DESK AGENT

Nashville, TN ยท On-site

$16.50 - $21/hr

H. Job Title: OPS HELP DESK AGENT - ADM SVCS ASSISTANT **This is a onsite position - only ... Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.) * Excellent time management skills ...

Job Type Full-time Description Do You Enjoy? * Diagnosing and resolving technical issues from first ... Developing deep expertise in tools like Microsoft 365, Intune, and Azure - and becoming the go-to ...

(Help Desk) - Level 2

Ada, MI ยท On-site

$60K/yr

... Admin full time. * Willing to do project work during down time, racking network equipment, and ... Knowledge of Microsoft Office 365, Google G-Suite, and other domain services * Email Client ...

Experience: - 1-3 years of experience in a help desk or technical support role. - Familiarity with Microsoft 365 applications and administration. - Strong working knowledge of M365 Admin, Azure ...

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Full Time Microsoft Help Desk information

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How much do full time microsoft help desk jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for full time microsoft help desk in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Full Time Microsoft Help Desk vs Full Time Network Support Specialist?

AspectFull Time Microsoft Help DeskFull Time Network Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, call centers, remote supportNetwork labs, client sites, data centers
Industry UsageIT support, customer serviceNetwork infrastructure, enterprise IT

Full Time Microsoft Help Desk roles focus on providing technical support for Microsoft products and operating systems, often involving customer service and troubleshooting via phone or remote tools. In contrast, Full Time Network Support Specialists handle network infrastructure, including configuring and maintaining network hardware and protocols. While both roles require technical certifications and work in IT environments, the Help Desk emphasizes end-user support, whereas Network Support focuses on network systems management.

What cities are hiring for Full Time Microsoft Help Desk jobs? Cities with the most Full Time Microsoft Help Desk job openings:
What are the most commonly searched types of Microsoft Help Desk jobs? The most popular types of Microsoft Help Desk jobs are:
What states have the most Full Time Microsoft Help Desk jobs? States with the most job openings for Full Time Microsoft Help Desk jobs include:

Senior Help Desk Technician

Hirekeyz Inc

Washington, DC โ€ข On-site

$22.75 - $30.50/hr

Full-time

Posted 13 hours ago


Job description

Role: Senior Help Desk Technicianย 

Location:Washington, DC 20005 (Onsite)

Type: Full-Time

Overview

We are seeking a Senior Help Desk Technician to provide onsite IT support for a federal government client in Washington, DC. This role will serve as the primary point of contact for end-user technical support, ensuring reliable operation of laptops, mobile devices, enterprise applications, and network-connected equipment.

This is a hands-on, customer-facing position requiring strong troubleshooting skills and the ability to support both onsite and remote users.

Responsibilities

End-User Support

  • Provide Tier 1 technical support for hardware, software, and network issues
  • Troubleshoot Windows and macOS laptops and desktops
  • Assist users with Google Workspace and Microsoft Office applications
  • Provide desk-side support for onsite staff

Device Setup and Configuration

  • Configure and deploy laptops, mobile phones, and tablets
  • Install software and perform operating system updates
  • Support device encryption and authentication tools
  • Manage mobile devices using mobile device management systems

IT Systems Support

Support and troubleshoot technologies including:

  • Google Workspace
  • Microsoft Office
  • Adobe Acrobat
  • Network printers and scanners
  • Mobile devices (iOS and Android)
  • Voicemail and communication systems
  • IT security tools such as CrowdStrike, Qualys, and authentication tokens

Help Desk Operations

  • Track incidents and service requests in a ticketing system
  • Provide timely issue resolution and escalate complex issues when needed
  • Maintain accurate documentation of troubleshooting steps and resolutions

Asset Management

  • Track and manage IT hardware inventory
  • Support annual IT hardware and software audits
  • Maintain device lifecycle documentation

Required Qualifications

  • 5+ years of Help Desk or Desktop Support experience
  • Strong experience supporting Windows and macOS environments
  • Experience with Google Workspace/Google Cloud
  • Experience troubleshooting network printers and mobile devices
  • Excellent customer service and communication skills
  • Ability to work independently in an onsite support role

Preferred Qualifications

  • Bachelorโ€™s degree in Computer Science, Information Systems, or related field
  • CompTIA A+ certification
  • ITIL Foundation certification
  • Google IT Support Professional Certification
  • Experience supporting federal government environments