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Executive Microsoft Help Desk Jobs (NOW HIRING)

New York Cloud Apps

Help Desk Engineer

New York, NY · On-site

Requirements / Essential Duties Ability to call on and word directly with C level executives in ... Microsoft Word, Excel and Outlook is prefered Previous experience working with Software as a ...

Professional Search Group - Orange County

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Help Desk/ Microsoft 365 Administrator

Cypress, CA · On-site

$35 - $45/hr

This Help Desk/ Microsoft 365 Administrator role will provide frontline technical support while helping customers and internal teams adopt and manage Microsoft 365 applications beyond the standard ...

GDIT

Help Desk Technician III

Washington, DC · On-site

$28.90 - $39.10/hr

Yes Help Desk Technician III (Executive Support) Advance how our customers operate while you ... executive or VIP customers. * Technical Skills: * Windows 10/11 Administration * Microsoft 365 ...

Infojini Inc

HELP DESK

Washington, DC

$23.25 - $31.75/hr

At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... help desk cases via CA Service Desk or BMC Remedy. 2.At least Two years' experience in desktop ...

SHI

Solutions Executive - Microsoft

Somerset, NJ · On-site

About Us Since 1989, SHI International Corp. has helped organizations change the world through ... The Microsoft Solutions Executive will be tasked with helping customers to understand the value of ...

SHI

Solutions Executive - Microsoft

Austin, TX

About Us Since 1989, SHI International Corp. has helped organizations change the world through ... The Microsoft Solutions Executive will be tasked with helping customers to understand the value of ...

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Princeton IT Services

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Analyst Location: Trenton, NJ. Job Type: Contract SUMMARY: The ideal Helpdesk Coordinator ... Microsoft Windows 10 Knowledge of Microsoft Windows Server, Active Directory, and Office 365 ...

Hinkle Law Firm LLC

Help Desk Technician

Wichita, KS · On-site

$18 - $24.25/hr

Extensive experience with Microsoft 365/Microsoft Office applications. Working knowledge of help desk software, VPNs, and remote control. Must be able to work independently, including working alone ...

Care Network

Help Desk Technician

Valley Stream, NY

$21 - $28.25/hr

Ability to document technical issues and resolution of tickets via help desk ticketing system ... Proficiency with Office 365, including Microsoft Outlook, Microsoft Word, Microsoft Excel.

Hinkle Law Firm LLC

Help Desk Technician

Wichita, KS · On-site

$18 - $24.25/hr

Extensive experience with Microsoft 365/Microsoft Office applications. Working knowledge of help desk software, VPNs, and remote control. Must be able to work independently, including working alone ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

... • Support Microsoft Office, Windows OS, email, and helpdesk tools • Assist with basic networking and connectivity issues Required Skills & Experience • 2+ years of help desk or technical ...

STI

Help Desk Coordinator

Trenton, NJ · On-site

Qualifications and Skills Desired: • Microsoft Windows 10 • Knowledge of Microsoft Windows ... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ...

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Executive Microsoft Help Desk information

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How much do executive microsoft help desk jobs pay per year?

As of Jun 28, 2026, the average yearly pay for executive microsoft help desk in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What is the difference between Executive Microsoft Help Desk vs Microsoft Support Specialist?

AspectExecutive Microsoft Help DeskMicrosoft Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate
Work EnvironmentHelp desk, technical support centers, remote supportTechnical support, troubleshooting, customer service
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partners, IT support firms, corporate IT teams

The Executive Microsoft Help Desk typically focuses on providing advanced technical support and troubleshooting for Microsoft products within corporate or support environments. Microsoft Support Specialists often perform similar roles but may have a broader focus on customer service and basic troubleshooting. Both roles require relevant certifications and work in similar environments, but the Help Desk role may involve more complex issue resolution.

What is an Executive Microsoft Help Desk?

An Executive Microsoft Help Desk is a specialized support service designed to assist high-level executives or VIP clients with Microsoft-related software, hardware, and IT issues. This role typically involves providing fast, confidential, and tailored technical support for Microsoft products such as Windows, Office 365, Teams, and related services. The focus is on minimizing downtime for executives by offering prompt troubleshooting, proactive maintenance, and personalized technology solutions. Professionals in this position often possess advanced technical knowledge and strong communication skills to address unique needs efficiently.

What are some common challenges faced by Executive Microsoft Help Desk professionals and how can they be addressed?

Executive Microsoft Help Desk professionals often encounter challenges such as handling high-priority support requests from senior leaders, managing complex technical issues under tight deadlines, and maintaining confidentiality with sensitive information. To address these challenges, it's important to develop strong communication skills, stay current with Microsoft product updates, and establish clear protocols for escalating urgent matters. Working closely with IT teams and practicing proactive troubleshooting can also help ensure efficient resolution of issues while maintaining a high standard of service.

What are the key skills and qualifications needed to thrive as an Executive Microsoft Help Desk professional, and why are they important?

To thrive as an Executive Microsoft Help Desk professional, you need extensive knowledge of Microsoft products, troubleshooting expertise, and typically a degree in information technology or equivalent experience. Familiarity with enterprise-level support tools like Microsoft 365 Admin Center, Active Directory, and relevant certifications (such as Microsoft Certified: Modern Desktop Administrator Associate) are highly valued. Strong communication, patience, and problem-solving abilities are key soft skills for understanding and addressing executive-level user needs. These skills ensure rapid, reliable technical support for senior leaders, minimizing downtime and maintaining business continuity.
What cities are hiring for Executive Microsoft Help Desk jobs? Cities with the most Executive Microsoft Help Desk job openings:
What are the most commonly searched types of Microsoft Help Desk jobs? The most popular types of Microsoft Help Desk jobs are:
What states have the most Executive Microsoft Help Desk jobs? States with the most job openings for Executive Microsoft Help Desk jobs include:
Executive Microsoft Help Desk jobs near you

Help Desk Engineer

New York Cloud Apps

New York, NY • On-site

Part-time

Posted 17 days ago

Job description

Office Location: Remote Offices, Long Island, and New York City Position Description: The Help Desk Engineer (HDE) is an experience IT support technician working in a service representative capactity for a variety of clients. The Help Desk Engineer is responsible for first-line technical support of client-facing technology, such as Microsoft Dynamics Applications, Citrix Applications, Productivity Software, Password Resets, etc. Additionally, the Help Desk Engineer ay provide light system adminsistration functions, such as creating/deleting users, managing groups, managing distribution lists and public folders, etc.

Requirements / Essential Duties Ability to call on and word directly with C level executives in small to large size businesses. Provide first line end-user technical support via phone and email Provide light user account and email administration Coach users on best practices and techniques to avoid simple issues Work with the Data Center teams to monitor and respond to events to ensure client system uptime and stability Ensures change cnstrol and other processes and proceduires are followed and that configuration documentation is completed when systems are deployed and/or modified Basic level knowledge of email administration Basic level knowledge of TCP/IP, networking Basic level knowledge of smartphone configuration Proficient with Microsoft Word, Excel and Outlook is prefered Previous experience working with Software as a Service products is suggested For any questions about this position please email hr@nycloudapps.com.

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