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Executive Microsoft Help Desk Jobs (NOW HIRING)

HireITPeople

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Onsite to Hybrid Duration: 6+ months Knowledge of Microsoft Windows Server, Active Directory, and Office 365 - training on AOC mainframe systems will be provided. Help Desk Coordinator will assist ...

22nd Century Technologies

Help Desk Technician

Washington, DC · On-site

$22.75 - $30.50/hr

Support Microsoft Windows operating systems and Microsoft Office 365 applications * Manage user ... Help Desk/Desktop Support experience in an enterprise environment Experience supporting Windows 10 ...

Kestra Holdings

Senior Help Desk Engineer

Austin, TX · On-site

Administer and support Microsoft 365 services, including Exchange Online mailboxes, shared ... high-visibility executive meeting support. * Research, test, and document patches, upgrades ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Support Microsoft Office, Windows OS, email, and helpdesk tools * Assist with basic networking and connectivity issues Required Skills & Experience * 2+ years of help desk or technical support ...

vTech Solution

Help Desk Coordinator

Trenton, NJ · On-site

Job Title: Help Desk Coordinator Location: Hybrid (Trenton, NJ) Job Type: Contract - 4 Months ... Microsoft Windows 10 * Knowledge of Microsoft Windows Server, Active Directory, and Office 365 ...

SHI

Solutions Executive - Microsoft

Austin, TX

About Us Since 1989, SHI International Corp. has helped organizations change the world through ... The Microsoft Solutions Executive will be tasked with helping customers to understand the value of ...

Care Network

Help Desk Technician

Valley Stream, NY

$21 - $28.25/hr

Ability to document technical issues and resolution of tickets via help desk ticketing system ... Proficiency with Office 365, including Microsoft Outlook, Microsoft Word, Microsoft Excel.

STI

Help Desk Coordinator

Trenton, NJ · On-site

Qualifications and Skills Desired: • Microsoft Windows 10 • Knowledge of Microsoft Windows ... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ...

SpikeIT Global Solutions, Inc.

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Company Description Help Desk Coordinator will assist customers with computer and application ... Microsoft Windows 10 * Knowledge of Microsoft Windows Server, Active Directory, and Office 365 ...

SpikeIT Global Solutions, Inc.

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Company Description Help Desk Coordinator will assist customers with computer and application ... Microsoft Windows 10 Knowledge of Microsoft Windows Server, Active Directory, and Office 365 ...

SpikeIT Global Solutions, Inc.

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Qualifications and Skills Desired: • Microsoft Windows 10 • Knowledge of Microsoft Windows ... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ...

vTech Solution

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Job Title: Help Desk Analyst Location: Hybrid (Trenton, NJ) Job Type: Contract - 6 Months ... Microsoft Windows 10 * Knowledge of Microsoft Windows Server, Active Directory, and Office 365 ...

Roseman

Help Desk Manager

Henderson, NV

As Help Desk Manager, you'll play a critical role in delivering an outstanding technology ... Support Microsoft Windows environments and Microsoft 365 applications. * Manage enterprise printing ...

3ME Consulting, Inc.

Help Desk Specialist

Hialeah, FL · On-site

Help Desk Specialist One of our clients located in Hialeah, FL is searching for a Help Desk ... Experience working with the Microsoft Windows PC platform and network experience * Written/Verbal ...

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Executive Microsoft Help Desk information

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$26.5K

$93.6K

$184K

How much do executive microsoft help desk jobs pay per year?

As of Sep 5, 2026, the average yearly pay for executive microsoft help desk in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What is an Executive Microsoft Help Desk?

An Executive Microsoft Help Desk is a specialized support service designed to assist high-level executives or VIP clients with Microsoft-related software, hardware, and IT issues. This role typically involves providing fast, confidential, and tailored technical support for Microsoft products such as Windows, Office 365, Teams, and related services. The focus is on minimizing downtime for executives by offering prompt troubleshooting, proactive maintenance, and personalized technology solutions. Professionals in this position often possess advanced technical knowledge and strong communication skills to address unique needs efficiently.

What are the key skills and qualifications needed to thrive as an Executive Microsoft Help Desk professional, and why are they important?

To thrive as an Executive Microsoft Help Desk professional, you need extensive knowledge of Microsoft products, troubleshooting expertise, and typically a degree in information technology or equivalent experience. Familiarity with enterprise-level support tools like Microsoft 365 Admin Center, Active Directory, and relevant certifications (such as Microsoft Certified: Modern Desktop Administrator Associate) are highly valued. Strong communication, patience, and problem-solving abilities are key soft skills for understanding and addressing executive-level user needs. These skills ensure rapid, reliable technical support for senior leaders, minimizing downtime and maintaining business continuity.

What are some common challenges faced by Executive Microsoft Help Desk professionals and how can they be addressed?

Executive Microsoft Help Desk professionals often encounter challenges such as handling high-priority support requests from senior leaders, managing complex technical issues under tight deadlines, and maintaining confidentiality with sensitive information. To address these challenges, it's important to develop strong communication skills, stay current with Microsoft product updates, and establish clear protocols for escalating urgent matters. Working closely with IT teams and practicing proactive troubleshooting can also help ensure efficient resolution of issues while maintaining a high standard of service.

What is the difference between Executive Microsoft Help Desk vs Microsoft Support Specialist?

AspectExecutive Microsoft Help DeskMicrosoft Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate
Work EnvironmentHelp desk, technical support centers, remote supportTechnical support, troubleshooting, customer service
Employer & IndustryIT service providers, corporate IT departmentsMicrosoft partners, IT support firms, corporate IT teams

The Executive Microsoft Help Desk typically focuses on providing advanced technical support and troubleshooting for Microsoft products within corporate or support environments. Microsoft Support Specialists often perform similar roles but may have a broader focus on customer service and basic troubleshooting. Both roles require relevant certifications and work in similar environments, but the Help Desk role may involve more complex issue resolution.

What cities are hiring for Executive Microsoft Help Desk jobs?

Cities with the most Executive Microsoft Help Desk job openings:

What are the most commonly searched types of Microsoft Help Desk jobs?

The most popular types of Microsoft Help Desk jobs are:

What states have the most Executive Microsoft Help Desk jobs?

States with the most job openings for Executive Microsoft Help Desk jobs include:

Executive Microsoft Help Desk jobs near you

Help Desk Analyst

HireITPeople

Trenton, NJ • On-site

$20.50 - $28/hr

Contractor

Re-posted 29 days ago

Job description

Role: Help Desk
Location: Trenton, NJ
Work Mode: Onsite to Hybrid
Duration: 6+ months
 
Job Description: 
Knowledge of Microsoft Windows Server, Active Directory, and Office 365 – training on AOC mainframe systems will be provided.
Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred.

Candidate will need to work Onsite for the first few weeks for training. Schedule is: M-F 8:30 to 4:30 with eventual 2 remote days after training
Note: 35-hour work week.  Excellent Communication is Needed.
All training will be conducted on premises at 25 Market St. Trenton, NJ.
2-year college degree or equivalent technical study – preferred.
Training on the AOC procedures and system will be provided.
Engagement will be extended.
SUMMARY:  The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand. They can demonstrate the ability to work well in a fast-paced, iterative, deadline-driven environment and have the ability to organize, prioritize, and meet established deadlines. The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure conformance with information systems goals and procedures.
Qualifications and Skills Desired:   Microsoft Windows 10. Knowledge of Microsoft Windows Server, Active Directory, and Office 365 – training on AOC mainframe systems will be provided.
Experience using Microsoft Excel, Word and Visio.  Must have good clear communication skills.
Responsibilities:
Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and applications. Maintain a working knowledge of Help Desk and IT Operations procedures.  Log all incoming problems and requests and actions taken to resolve them.  Provide first response help desk support to all customers and users.   Provide assistance in the areas of site support and project specific assignments. Attempt to troubleshoot and resolve problems and satisfy requests. Provide support for AOC business applications. Provide follow-up status to end-users in accordance with specified support policies and procedures.  Ensure closed problems are adequately documented.