Hireitpeople

40 jobs near Columbus, OH

Must train onsite in Jackson, MS for six weeks, then candidate can move to remote. Do not submit candidates unwilling to go onsite initially for six weeks. ). Candidate must have experience serving ...

Help Desk Analyst

Trenton, NJ ยท On-site

$20.50 - $28/hr

Knowledge of Microsoft Windows Server, Active Directory, and Office 365 - training on AOC mainframe systems will be provided. Help Desk Coordinator will assist customers with computer and application ...

This position functions as a behavioral health customer relationship management (BH CRM) analyst to support the development, implementation, monitoring, and continued improvements of complex ...

Administrative Assistant

Indianapolis, IN ยท On-site

$17.25 - $23.25/hr

Role: Administrative Assistant Location: Indianapolis, IN (Onsite) Duration: 12 months Purpose of Position/Summary: It is primarily responsible for saving survey data and forms, and ensuring data is ...

This position is the recognized resource responsible for the development of radio programming files for distribution and installation into Michigan Public Safety Communications System (MPSCS) radios ...

Purpose of Position/Summary : Incumbent is responsible for coordinating and performing the full range of microbiological examinations and analyses including culture, biochemical tests, EIA ...

Sr. ServiceNow Developer

Atlanta, GA ยท On-site

$52 - $71.50/hr

As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational ...

The ETL Developer is responsible for designing, developing, and maintaining high-quality data integration solutions using IBM DataStage and related technologies. This role supports both on-premises ...

The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.

: Provide support to Revenue Cycle through the following: - Review coverage discovery for scheduled patient appointments to determine patient responsibility. - Document coverage appropriately in Epic ...

Security analyst to work on security initiatives defined by the Information Security Unit. Experience in the field of Information Systems Security required. CISSP, CISM, CISA, or System ...

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Business Analyst

HireITPeople

Jackson, MS โ€ข On-site

Contractor

Posted 6 days ago


Job description

Must train onsite in Jackson, MS for six weeks, then candidate can move to remote.ย  Do not submit candidates unwilling to go onsite initially for six weeks.).ย 
ย 

Candidate must have experience serving as primary point of contact for users experiencing help desk related issues. Experience analyst with a background in system diagnosing software problems, resolve user inquiries for manual data manipulation. Based on documented incidents in JIRA ticketing system, email, or data log spreadsheet to ensure seamless business operations for the Success data conversion project. Experience in interacting with DHS program areas and technical staff regarding business and information technology needs. Manage receiving tickets, document, prioritize, and track support requests from phone calls, emails, or chat portals. Experience with escalating issues and identifying complex or recurring problems and escalate them to supervisor/manager for resolution. Strong verbal and written communication skills to handle user frustration and convey clear policy resolutions. Critical -thinking skills to diagnose root causes and document each incident to be used as the basis for system enhancements.

Required:ย  Applicants must have at least 5 years of experience with automated system for determining benefits for SNAP, TANF or E&T.

Desired:ย ย  Proficiency with JIRA (documented change system). Proficiency with Windows applications and Certified Professional Business Analyst.