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Local Microsoft Help Desk Jobs in Rhode Island (NOW HIRING)

Help Desk Technician

Bristol, RI ยท On-site

$21 - $28.25/hr

Job Title: Help Desk Technician Location: Bristol, RI (On-site at various Town facilities and ... Install, configure, and troubleshoot PCs, laptops, printers, and software (e.g., Microsoft Office ...

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Level III Help Desk Technician

Johnston, RI ยท On-site

$55K - $70K/yr

Microsoft and Cloud Support * Administer and troubleshoot Microsoft 365 services, including ... Local travel to client locations throughout Southern New England may be required. Core Values All ...

PM Front Desk

Newport, RI ยท On-site

$14.25 - $18/hr

Follow all local laws with regard to alcoholic beverage sales. * Ensure guest special requests are ... Experience with Microsoft Office and Opera systems preferred. * Will be required to obtain a ...

PM Front Desk

Middletown, RI ยท On-site

$14.25 - $18/hr

Follow all local laws with regard to alcoholic beverage sales. * Ensure guest special requests are ... Experience with Microsoft Office and Opera systems preferred. * Will be required to obtain a ...

PM Front Desk

Middletown, RI

$14.25 - $18/hr

Follow all local laws with regard to alcoholic beverage sales. * Ensure guest special requests are ... Experience with Microsoft Office and Opera systems preferred. * Will be required to obtain a ...

Front Desk Specialist

Warwick, RI ยท On-site

$17.85 - $22.30/hr

Greet patients in a prompt, courteous and helpful manner. * Accurately and expeditiously register ... Experience with Microsoft Office (Word, Excel, and PowerPoint). * Discretion to work with ...

Front Desk Specialist

Warwick, RI ยท On-site

$17.85 - $22.30/hr

Greet patients in a prompt, courteous and helpful manner. * Accurately and expeditiously register ... Experience with Microsoft Office (Word, Excel, and PowerPoint). * Discretion to work with ...

Front Desk Agent

Newport, RI ยท On-site

$22/hr

... local attractions, dining options, and hotel amenities * Collaborate with other departments to ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

Front Desk Agent

Newport, RI ยท On-site

$22/hr

... local attractions, dining options, and hotel amenities * Collaborate with other departments to ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

... local attractions, dining options, and hotel amenities * Collaborate with other departments to ... Because whatever you do here, you play a part in helping redefine the way quality hospitality is ...

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Local Microsoft Help Desk information

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are popular job titles related to Local Microsoft Help Desk jobs in Rhode Island?

For Local Microsoft Help Desk jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Local Microsoft Help Desk jobs in Rhode Island look for?

The top searched job categories for Local Microsoft Help Desk jobs in Rhode Island are:

What cities in Rhode Island are hiring for Local Microsoft Help Desk jobs?

Cities in Rhode Island with the most Local Microsoft Help Desk job openings:

Infographic showing various Local Microsoft Help Desk job openings in Rhode Island as of June 2026, with employment types broken down into 2% As Needed, 87% Full Time, 6% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Help Desk Technician

Hirekeyz Inc

Bristol, RI โ€ข On-site

$21 - $28.25/hr

Contractor

Re-posted 10 days ago


Job description

Job Title: Help Desk Technician

Location: Bristol, RI (On-site at various Town facilities and remote as needed)

Duration: Long Term Contract

Job Summary:

The Help Desk Technician provides first-line technical support to Town of Bristol staff across multiple departments, handling hardware, software, and network issues via remote, email, and on-site support. This role manages an online ticketing system and ensures prompt resolution of user issues during normal business hours.

Key Responsibilities:

  • Provide remote and on-site technical support during Town Hall’s normal business hours (Monday–Friday, 8:00 AM–4:00 PM).
  • Set up new users, edit, or remove existing users on the network, hardware, and software systems.
  • Install, configure, and troubleshoot PCs, laptops, printers, and software (e.g., Microsoft Office 365, Nitro Pro).
  • Diagnose and resolve desktop application issues and perform hardware repairs.
  • Apply Windows patches, updates, and preventative maintenance tasks.
  • Manage and track support requests via an online ticket submission system with commenting and request tracking capabilities.
  • Provide monthly updates on significant support patterns or issues.
  • Assist with software and hardware purchases and installations as requested.
  • Conduct one-on-one training for Town staff on standard applications and user rights.

Qualifications:

  • Education: Associate’s degree in Information Technology or related field, or equivalent experience.
  • Experience:
  • 2–3 years of experience in help desk or technical support roles.
  • Familiarity with Microsoft Office 365, Windows operating systems, and common office applications.
  • Experience with ticketing systems and remote support tools.
  • Certifications (preferred):
  • CompTIA A+ or Microsoft Certified Professional (MCP).
  • Skills:
  • Strong customer service and communication skills.
  • Ability to troubleshoot hardware and software issues efficiently.
  • Proficiency in managing ticketing systems and documenting support activities.
  • Availability: Must be available for on-site support during regular business hours and remote support as needed.