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Local Microsoft Help Desk Jobs in Forney, TX (NOW HIRING)

Methodisthealthsystem

HELP DESK ANALYST

Dallas, TX

$20.25 - $27.75/hr

The Help Desk Analyst provides quality IS related technical support with a high degree of customer ... Microsoft Office Specialist (MOS), Microsoft Certified Desktop Support Technician (MCDST), HDI ...

Bear Technologies

Help Desk Technician

Plano, TX · On-site

$19.25 - $26/hr

The Help Desk Technician handles advanced technical issues that require deeper investigation and ... Copilot and Agent Administration Fundamentals (AB-900), Microsoft Azure Fundamentals (AZ-900 ...

Bear Technologies

Help Desk Technician

Plano, TX

$19.25 - $26/hr

The Help Desk Technician handles advanced technical issues that require deeper investigation and ... Copilot and Agent Administration Fundamentals (AB-900),Microsoft Azure Fundamentals (AZ-900 ...

Community Options, Inc.

Help Desk Analyst

Dallas, TX

$50K/yr

... to local offices to troubleshoot and resolve issues * Document, track and monitor technical ... Administer help desk software Minimum Requirements * Minimum one year of professional IT experience

New

Community Options, Inc.

Help Desk Analyst

Dallas, TX · On-site

$50K/yr

... to local offices to troubleshoot and resolve issues * Document, track and monitor technical ... Administer help desk software Minimum Requirements * Minimum one year of professional IT experience

New

Assetsoft

Yardi Help Desk Support

Dallas, TX · On-site

$20.25 - $27.75/hr

Yardi Help Desk Support About Assetsoft: Assetsoft is a global technology consulting firm ... With a dedicated focus on enterprise platforms such as Yardi, MRI, Procore, and Microsoft Dynamics ...

Interlink Technology, Inc.

Be Seen First

Level 1 Help Desk Engineer - Remote

Dallas, TX · Remote

$20 - $23/hr

Support Microsoft 365, Outlook, Teams, OneDrive, and SharePoint * Resolve password, MFA, email, and ... 2 years of help desk, desktop support, MSP, or similar IT support experience preferred

Maverick Power

Help Desk Specialist II

Garland, TX · On-site

The Help Desk Specialist II serves as a critical escalation point for our corporate and facility ... Hands-on experience with Microsoft 365 Administration, Active Directory, and Microsoft Intune (or ...

Maverick Power

Help Desk Specialist II

Garland, TX

The Help Desk Specialist II serves as a critical escalation point for our corporate and facility ... Hands-on experience with Microsoft 365 Administration, Active Directory, and Microsoft Intune (or ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX · On-site

$30 - $33.65/hr

... Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building ... Monday - Friday 8-5 pm local time. What you'll do as the Help Desk Analyst II The requirements ...

Zones

Help Desk Analyst L2

Dallas, TX

$33.65/hr

... Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building ... Monday - Friday 8-5 pm local time. What you'll do as the Help Desk Analyst II The requirements ...

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All JobsLocal Microsoft Help Desk JobsLocal Microsoft Help Desk Jobs in Forney, TX

Local Microsoft Help Desk information

See Forney, TX salary details

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How much do local microsoft help desk jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for local microsoft help desk in Forney, TX is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.77 per hour, depending on experience, location, and employer.

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Forney, TX?

The most popular types of Microsoft Help Desk jobs in Forney, TX are:

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For Local Microsoft Help Desk jobs in Forney, TX, the most frequently searched job titles are:

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The top searched job categories for Local Microsoft Help Desk jobs in Forney, TX are:

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Cities near Forney, TX with the most Local Microsoft Help Desk job openings:

Local Microsoft Help Desk jobs near you
Infographic showing various Local Microsoft Help Desk job openings in Forney, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,058 per year, or $18.8 per hour.

HELP DESK ANALYST

Dallas, TX

Methodisthealthsystem
See more jobs at Methodisthealthsystemexternal

$20.25 - $27.75/hr

Full-time

Re-posted 8 days ago

Job description

Hours of Work :

Monday - Friday

Days Of Week :

8a - 4:30p

Work Shift :

Job Description :

Your Job: The Help Desk Analyst provides quality IS related technical support with a high degree of customer satisfaction in a timely manner to all MHS/MHC internal and external end users. Responds to telephone calls, emails and personal requests for technical support. Documents, tracks, and monitors issues to ensure a timely resolution. Identifies, researches resolves and/or escalates technical problems. Applies learned skills to perform problem resolution across integrated platforms, systems, processes and departments. Reports to a supervisor or manager. Supports the Mission, Vision, Values and Strategic Goals of Methodist Health SystemYour Job Requirements: High School Diploma or Equivalent required. Associate or Bachelor's Degree in Computer Science, Information Systems or related field preferred. Related technical school or military experience accepted. Microsoft Office Specialist (MOS), Microsoft Certified Desktop Support Technician (MCDST), HDI Desktop Support Technician or Support Center Analyst (HDI-DST) or equivalent certifications. 2 plus years of relevant business support and/ or information technology support experience in a Client/Server operations environment with demonstrated skills in the Microsoft Office Suite. Preference will be given for experience in a multi-site operation supporting a current Windows Operating Systems' environment Previous experience in Healthcare Information Services preferred. Ability to effectively communicate in English, both written and verbally, with technical and non-technical users. Maturing level of analytical ability to find solutions to increasingly difficult technical or administrative problems. Customer service oriented with demonstrated skills in service recovery. Ability to work any hours to support 24 7 operations. Availability to travel between campuses Your Job Responsibilities: Adhere to Help Desk best practices and to shift scheduling. This includes volunteering to cover other shifts including operators and for weekends andoff-hoursneeds Develop and maintain new and creative methods for distributing Help Desk solutions to the user population striving for a high satisfaction level of customer service.This includesthe utilizationof collaborative technology (e.g... SharePoint, unified communications, What's Up Gold, etc.) Maintain Help Desk operator performance SLA quotas.This includes training new members to the Help Desk and bringing them up to date.Additionally, this includes, working collaboratively with other IS groups in ad hoc group requests. Maintain highly accurate trouble ticket entries in the Help Desk software system Participate in training programs to address the shifting application support needs of the help desk.This includes participation with the End User Tech team for rounding and departmental support.

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned:

  • Great Place to Work Certified2026-2027

  • Glassdoor's Best Places to Work 2025 & 2026

  • Glassdoor's Best Places to Work in Healthcare, Biotech & Pharma2026

  • TIME's Best Companies for Future Leaders 2025 & 2026

  • Newsweek's America's Most Admired Workplaces 2026

  • Glassdoor's Best-Led Companies 2025

  • Fortune Best Workplaces in Health Care 2025

  • Military Friendly Gold Employer 2025

  • Becker's Hospital Review 150 Top Places to Work in Healthcare 2025

  • Newsweek's Americas Greatest Workplaces 2025

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