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Local Microsoft Help Desk Jobs in Forney, TX (NOW HIRING)

Bear Technologies

Help Desk Technician

Plano, TX · On-site

$19.25 - $26/hr

The Help Desk Technician handles advanced technical issues that require deeper investigation and ... Copilot and Agent Administration Fundamentals (AB-900), Microsoft Azure Fundamentals (AZ-900 ...

Bear Technologies

Help Desk Technician

Plano, TX

$19.25 - $26/hr

The Help Desk Technician handles advanced technical issues that require deeper investigation and ... Copilot and Agent Administration Fundamentals (AB-900),Microsoft Azure Fundamentals (AZ-900 ...

Assetsoft

Yardi Help Desk Support

Dallas, TX · On-site

$20.25 - $27.75/hr

Yardi Help Desk Support About Assetsoft: Assetsoft is a global technology consulting firm ... With a dedicated focus on enterprise platforms such as Yardi, MRI, Procore, and Microsoft Dynamics ...

Interlink Technology, Inc.

Be Seen First

Level 1 Help Desk Engineer - Remote

Dallas, TX · Remote

$20 - $23/hr

Support Microsoft 365, Outlook, Teams, OneDrive, and SharePoint * Resolve password, MFA, email, and ... 2 years of help desk, desktop support, MSP, or similar IT support experience preferred

New

Maverick Power

Help Desk Specialist II

Garland, TX

The Help Desk Specialist II serves as a critical escalation point for our corporate and facility ... Hands-on experience with Microsoft 365 Administration, Active Directory, and Microsoft Intune (or ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX · On-site

$30 - $33.65/hr

... Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building ... Monday - Friday 8-5 pm local time. What you'll do as the Help Desk Analyst II The requirements ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX · On-site

$30 - $33.65/hr

... Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building ... Monday - Friday 8-5 pm local time. What you'll do as the Help Desk Analyst II The requirements ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX

$30 - $33.65/wk

... Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building ... Monday - Friday 8-5 pm local time. What you'll do as the Help Desk Analyst II The requirements ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX

$30 - $33.65/wk

... Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building ... Monday - Friday 8-5 pm local time. What you'll do as the Help Desk Analyst II The requirements ...

Zones

Help Desk Analyst L2

Dallas, TX

$33.65/hr

... Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building ... Monday - Friday 8-5 pm local time. What you'll do as the Help Desk Analyst II The requirements ...

Zones

Help Desk Analyst L2

Dallas, TX

$33.65/hr

... Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building ... Monday - Friday 8-5 pm local time. What you'll do as the Help Desk Analyst II The requirements ...

Send IT Solutions

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Multi-Talented MSP Help Desk Technician

Carrollton, TX · On-site

$20 - $30/hr

... p Desk Technician at the Level 2 or Level 3 tier. You will be a key member of a fast-moving ... Working knowledge of Microsoft Azure (Entra ID, Intune, or similar) * Networking experience with ...

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All JobsLocal Microsoft Help Desk JobsLocal Microsoft Help Desk Jobs in Forney, TX

Local Microsoft Help Desk information

See Forney, TX salary details

$9

$18

$29

How much do local microsoft help desk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for local microsoft help desk in Forney, TX is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.77 per hour, depending on experience, location, and employer.

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Forney, TX?

The most popular types of Microsoft Help Desk jobs in Forney, TX are:

What are popular job titles related to Local Microsoft Help Desk jobs in Forney, TX?

For Local Microsoft Help Desk jobs in Forney, TX, the most frequently searched job titles are:

What job categories do people searching Local Microsoft Help Desk jobs in Forney, TX look for?

The top searched job categories for Local Microsoft Help Desk jobs in Forney, TX are:

What cities near Forney, TX are hiring for Local Microsoft Help Desk jobs?

Cities near Forney, TX with the most Local Microsoft Help Desk job openings:

Local Microsoft Help Desk jobs near you
Infographic showing various Local Microsoft Help Desk job openings in Forney, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,058 per year, or $18.8 per hour.

Help Desk Technician

Bear Technologies

Plano, TX • On-site

$19.25 - $26/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Job description

We're seeking a highly motivated and technically skilled Help Desk Technician to join our MSP. The Help Desk Technician handles advanced technical issues that require deeper investigation and expertise. This role ensures timely resolution of escalated incidents and contributes to continuous service improvement. The ideal candidate will be the first line of contact for end-users experiencing technical issues, providing expert troubleshooting, prompt resolution, and clear communication. This role demands a customer-focused mindset, excellent problem-solving abilities, and the capacity to work effectively under pressure. If you thrive in a fast-paced environment, love tackling intricate technical issues, and have a track record of providing outstanding customer service, we want to hear from you!
Responsibilities:
  • Respond to user inquiries via phone, email, or ticketing system in a professional and timely manner.
  • Troubleshoot and resolve hardware, software, and network-related issues on primarily Windows platforms.
  • Set up and configure desktops, laptops, mobile devices, printers, and peripherals.
  • Manage user accounts, permissions, and access rights using Active Directory and Office 365.
  • Escalate complex issues to Tier 2 support or relevant departments as needed.
  • Contribute to continuous service improvement initiatives and suggest enhancements to IT support workflows.
  • Document and maintain accurate records of support interactions and solutions.
  • Stay current with industry trends and emerging technologies to enhance troubleshooting capabilities.

Qualifications:
  • 5+ years of proven experience in a help desk or equivalent technical support role.
  • In-depth knowledge of Windows operating system.
  • Familiarity with Active Directory, Office 365, and remote support tools.
  • Strong proficiency in diagnosing and troubleshooting hardware and software issues.
  • Exceptional problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Relevant certifications such as CompTIA Tech+, HDI Customer Service Representative (HDI-CSR), Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900), Microsoft Azure Fundamentals (AZ-900)

Benefits: Medical/Dental/Vision/Retirement Plan
Required & Preferred Qualifications (if applicable):
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as these may change with business needs. BEAR Technologies reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by BEAR Technologies in its discretion to enable individuals with disabilities to perform the essential functions of this job.
This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.

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