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Mac Help Desk Jobs in Forney, TX (NOW HIRING)

Trigyn Technologies

Help Desk Technician

Dallas, TX

$19.75 - $26.75/hr

Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in ... Windows XP Windows 7 Mac MS Office 2007 MS Office 2010 Knowledge of Office 2013 Mobile Devices ...

Trigyn Technologies

Help Desk Technician

Dallas, TX · On-site

$19.75 - $26.75/hr

Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in ... Windows XP Windows 7 Mac MS Office 2007 MS Office 2010 • Knowledge of Office 2013 • Mobile ...

Diverge IT

Sr. Help Desk Technician

Plano, TX · On-site

$32 - $34/hr

Senior Help Desk Technician Job Type: Full-time Schedule: 8A-5P PST Monday - Friday Work Location ... Experience * 5+ years IT Technical Support in Windows and MAC Environments * 5+ years Microsoft ...

Diverge IT

Sr. Help Desk Technician

Plano, TX

$32 - $34/hr

Senior Help Desk Technician Job Type: Full-time Schedule: 8A-5P PST Monday - Friday Work Location ... Experience * 5+ years IT Technical Support in Windows and MAC Environments * 5+ years Microsoft ...

DivergeIT

Sr. Help Desk Technician

Plano, TX · On-site

$32 - $34/hr

Senior Help Desk Technician Job Type: Full-time Schedule: 8A-5P PST Monday - Friday Work Location ... Experience * 5+ years IT Technical Support in Windows and MAC Environments * 5+ years Microsoft ...

Integra

IT Help Desk Supervisor

Dallas, TX · On-site

This role will oversee daily operations of the help desk, manage the ticketing system, and provide ... Proven ability to troubleshoot hardware, software, and network issues across Windows and/or Mac ...

Zones

Help Desk Analyst L2

Dallas, TX · On-site

$33.65/hr

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ... MAC OS, and associated peripherals. * In depth knowledge of the Microsoft O365 suite of ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX · On-site

$30 - $33.65/hr

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ... MAC OS, and associated peripherals. * In depth knowledge of the Microsoft O365 suite of ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX

$30 - $33.65/wk

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ... system, MAC OS, and associated peripherals. * In depthknowledge of the Microsoft O365 suite of ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX · On-site

$30 - $33.65/hr

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ... MAC OS, and associated peripherals. * In depth knowledge of the Microsoft O365 suite of ...

Zones LLC.

Help Desk Analyst L2

Dallas, TX

$30 - $33.65/wk

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ... system, MAC OS, and associated peripherals. * In depthknowledge of the Microsoft O365 suite of ...

Zones

Help Desk Analyst L2

Dallas, TX · On-site

$33.65/hr

What you'll do as the Help Desk Analyst II The requirements listed below are representative of the ... MAC OS, and associated peripherals. * In depth knowledge of the Microsoft O365 suite of ...

DEX Imaging

IT Help Desk Tier 1 - Bilingual

Dallas, TX · On-site

We are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical ... Knowledge of Mac and PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS ...

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All JobsMac Help Desk JobsMac Help Desk Jobs in Forney, TX

Mac Help Desk information

See Forney, TX salary details

$11

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$30

How much do mac help desk jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for mac help desk in Forney, TX is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What is a Mac Help Desk?

A Mac Help Desk is a support service that assists users with technical issues related to Apple Mac computers and software. These help desks typically provide troubleshooting for hardware problems, software installations, operating system updates, network connectivity, and general usage questions. Support can be offered in person, over the phone, or online via chat or email. Mac Help Desk staff are knowledgeable about macOS and Apple hardware, aiming to resolve issues quickly and efficiently to minimize downtime for users.

How does a Mac Help Desk specialist typically collaborate with other IT team members to resolve complex technical issues?

A Mac Help Desk specialist regularly works alongside network administrators, security teams, and other IT professionals to address complex or escalated technical problems. When issues go beyond standard troubleshooting, collaboration is key—this might involve joint diagnostic sessions, sharing system logs, or coordinating software updates. Effective communication and documentation are essential, ensuring that solutions are consistent and knowledge is shared within the team. This collaborative approach helps maintain smooth IT operations and supports ongoing professional development.

What are the key skills and qualifications needed to thrive as a Mac Help Desk professional, and why are they important?

To thrive as a Mac Help Desk professional, you need a solid understanding of macOS, Apple hardware, troubleshooting techniques, and typically an associate degree or relevant certifications like Apple Certified Support Professional (ACSP). Familiarity with remote desktop tools, ticketing systems, and Apple-specific utilities such as Apple Remote Desktop is essential. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills and qualities are crucial for delivering timely, effective support and ensuring user satisfaction in environments reliant on Apple technology.

What is the difference between Mac Help Desk vs Mac Support Specialist?

AspectMac Help DeskMac Support Specialist
CertificationsBasic Apple certifications, CompTIA A+Advanced Apple certifications, Apple Certified Support Professional
Work EnvironmentHelp desks, call centers, on-site supportOn-site, remote support, enterprise environments
ResponsibilitiesBasic troubleshooting, user assistance, ticket managementAdvanced troubleshooting, hardware repairs, system configuration

The Mac Help Desk typically handles initial user inquiries, basic troubleshooting, and support ticket management, often in help desk or call center settings. Mac Support Specialists usually possess advanced certifications, perform more complex troubleshooting, hardware repairs, and work directly with users or in enterprise environments. While both roles support Mac users, the Mac Support Specialist role involves a higher level of technical expertise and responsibilities.

Are Mac Help Desk jobs still in demand?

Mac Help Desk jobs remain in demand as organizations increasingly rely on Apple products and require technical support for macOS and hardware issues. These roles often require knowledge of Apple-specific tools and certifications, and demand can vary based on industry and location.

What are popular job titles related to Mac Help Desk jobs in Forney, TX?

For Mac Help Desk jobs in Forney, TX, the most frequently searched job titles are:

What job categories do people searching Mac Help Desk jobs in Forney, TX look for?

The top searched job categories for Mac Help Desk jobs in Forney, TX are:

What cities near Forney, TX are hiring for Mac Help Desk jobs?

Cities near Forney, TX with the most Mac Help Desk job openings:

Mac Help Desk jobs near you

Help Desk Technician

Trigyn Technologies

Dallas, TX

$19.75 - $26.75/hr

Contractor

Re-posted 15 days ago

Job description

Company Description

Trigyn Technologies is an innovative solutions provider and systems integrator that has been in business for 30 years with more than 1,500 resources deployed today. We have professionals on board at locations in the United States, Canada, Europe, India, Africa and the Far East, working around the clock to bring cutting-edge technology closer to you. Trigyn provides IT Staffing, Consulting, Solutions, Systems Integration, Digital Marketing and other services to its clients.

In the United States and Canada, Trigyn has office locations in Edison, New Jersey, Washington, D.C. and Toronto, Canada. In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center is located in Mumbai, India, which also supports our operations in Asia.

Trigyn believes that technology is about people. At Trigyn, we place a high degree of importance on people and relationships. This is reflected in the way we respond to our clients, interact with our employees and foster diversity in the workplace and our community.

Job Description

Trigyn's direct client is looking for Help Desk Support Technician for contract assignment in Dallas, TX.
Description:
This exciting opportunity will assist in building and being part of a Global IT Service Desk for client.
Core job responsibilities include:
Providing responsive technical phone support for application, hardware, OS, network, and telecom issues.
Creating and maintaining accurate trouble tickets which entail recording problem/symptom, analysis performed resolution, and other information relevant to resolving the problem.

Qualifications

Experience:
Minimum 1 year Service Desk experience
Proficiencies: Operating Systems: Windows XP Windows 7 Mac MS Office 2007 MS Office 2010
Knowledge of Office 2013
Mobile Devices including IPhone, Android, Blackberry and Windows Mobile VPN/Home Routers Active Directory Service Desk Ticketing Systems
NO THIRD PARTY CANDIDATES PERMITTED!

Additional Information

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 30 years. TRIGYN is an ISO 9001:2008, ISO 27001:2013 (ISMS) and CMMI Level 3 certified company. TRIGYN is an E-Verify Employer.


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