IT Service Desk Analyst
Crown Point, IN · On-site
Experience in technical support, help desk, or service desk environments. * Knowledge of: * Windows and/or macOS operating systems * Microsoft 365 applications * Active Directory and user account ...
IT Service Desk Analyst
Crown Point, IN · On-site
Experience in technical support, help desk, or service desk environments. * Knowledge of: * Windows and/or macOS operating systems * Microsoft 365 applications * Active Directory and user account ...
Service Desk Analyst:
$19.25 - $26.25/hr
Desired Skills and Expertise of a Service Desk Analyst: · Prefer 1-2 years of help desk technician ... Microsoft Applications (Office365, Teams, etc.) is a plus. · Basic networking knowledge (DNS ...
Service Desk Analyst:
$19.25 - $26.25/hr
Desired Skills and Expertise of a Service Desk Analyst: · Prefer 1-2 years of help desk technician ... Microsoft Applications (Office365, Teams, etc.) is a plus. · Basic networking knowledge (DNS ...
IT Helpdesk Analyst
Lafayette, IN · On-site
Experience in technical support, help desk, or service desk environments. * Knowledge of: * Windows and/or macOS operating systems * Microsoft 365 applications * Active Directory and user account ...
IT Helpdesk Analyst
Lafayette, IN · On-site
Experience in technical support, help desk, or service desk environments. * Knowledge of: * Windows and/or macOS operating systems * Microsoft 365 applications * Active Directory and user account ...
Service Desk Analyst
South Bend, IN · On-site
$20 - $27.50/hr
Proficiency with Microsoft Office suite (e.g., Word, Excel, Outlook) and iOS operating systems. Minimum Requirements: * High School Diploma or GED * 1+ years of Service Desk, IT support or similar ...
Service Desk Analyst
South Bend, IN · On-site
$20 - $27.50/hr
Proficiency with Microsoft Office suite (e.g., Word, Excel, Outlook) and iOS operating systems. Minimum Requirements: * High School Diploma or GED * 1+ years of Service Desk, IT support or similar ...
Service Desk Analyst
$20 - $27.50/hr
Proficiency with Microsoft Office suite (e.g., Word, Excel, Outlook) and iOS operating systems. Minimum Requirements: * High School Diploma or GED * 1+ years of Service Desk, IT support or similar ...
Service Desk Analyst
$20 - $27.50/hr
Proficiency with Microsoft Office suite (e.g., Word, Excel, Outlook) and iOS operating systems. Minimum Requirements: * High School Diploma or GED * 1+ years of Service Desk, IT support or similar ...
Service Desk Analyst
Indianapolis, IN · On-site
$19.50 - $26.75/hr
Proficiency with Microsoft Office suite (e.g., Word, Excel, Outlook) and iOS operating systems. Minimum Requirements: * High School Diploma or GED * 1+ years of Service Desk, IT support or similar ...
Service Desk Analyst
Indianapolis, IN · On-site
$19.50 - $26.75/hr
Proficiency with Microsoft Office suite (e.g., Word, Excel, Outlook) and iOS operating systems. Minimum Requirements: * High School Diploma or GED * 1+ years of Service Desk, IT support or similar ...
Service Desk Analyst
$19.50 - $26.75/hr
Proficiency with Microsoft Office suite (e.g., Word, Excel, Outlook) and iOS operating systems. Minimum Requirements: * High School Diploma or GED * 1+ years of Service Desk, IT support or similar ...
Service Desk Analyst
$19.50 - $26.75/hr
Proficiency with Microsoft Office suite (e.g., Word, Excel, Outlook) and iOS operating systems. Minimum Requirements: * High School Diploma or GED * 1+ years of Service Desk, IT support or similar ...
Service Desk Analyst
Fort Wayne, IN · On-site
$26.50/hr
We provide leadership and comprehensive in-house technology support, to help our clients make smart ... Comfortable with multiple enterprise systems such as Active Directory, Microsoft Office Suite ...
Service Desk Analyst
Fort Wayne, IN · On-site
$26.50/hr
We provide leadership and comprehensive in-house technology support, to help our clients make smart ... Comfortable with multiple enterprise systems such as Active Directory, Microsoft Office Suite ...
Service Desk Analyst
$26.50/hr
We provide leadership and comprehensive in-house technology support, to help our clients make smart ... Comfortable with multiple enterprise systems such as Active Directory, Microsoft Office Suite ...
Service Desk Analyst
$26.50/hr
We provide leadership and comprehensive in-house technology support, to help our clients make smart ... Comfortable with multiple enterprise systems such as Active Directory, Microsoft Office Suite ...
Deal Desk Specialist
Indianapolis, IN · On-site
$26.56 - $31.25/hr
Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk ... Highly proficient in Microsoft Office Suite * Knowledge of Salesforce, Workday, or other Accounting ...
Deal Desk Specialist
Indianapolis, IN · On-site
$26.56 - $31.25/hr
Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk ... Highly proficient in Microsoft Office Suite * Knowledge of Salesforce, Workday, or other Accounting ...
Deal Desk Specialist
Indianapolis, IN · On-site
$26.56 - $31.25/hr
Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk ... Highly proficient in Microsoft Office Suite * Knowledge of Salesforce, Workday, or other Accounting ...
Deal Desk Specialist
Indianapolis, IN · On-site
$26.56 - $31.25/hr
Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk ... Highly proficient in Microsoft Office Suite * Knowledge of Salesforce, Workday, or other Accounting ...
Deal Desk Specialist
Indianapolis, IN · On-site
$26.56 - $31.25/hr
Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk ... Highly proficient in Microsoft Office Suite * Knowledge of Salesforce, Workday, or other Accounting ...
Deal Desk Specialist
Indianapolis, IN · On-site
$26.56 - $31.25/hr
Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk ... Highly proficient in Microsoft Office Suite * Knowledge of Salesforce, Workday, or other Accounting ...
Deal Desk Specialist
Indianapolis, IN · On-site
$26.56 - $31.25/hr
Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk ... Highly proficient in Microsoft Office Suite * Knowledge of Salesforce, Workday, or other Accounting ...
Deal Desk Specialist
Indianapolis, IN · On-site
$26.56 - $31.25/hr
Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk ... Highly proficient in Microsoft Office Suite * Knowledge of Salesforce, Workday, or other Accounting ...
Residential Life Student IT Desk Manager
Terre Haute, IN · On-site
$13/hr
... Microsoft Office and other computer applications Other Knowledge, Skills and Abilities Student must be available to work both Fall and Spring Semesters. Students in a full-time Internship and/or ...
Residential Life Student IT Desk Manager
Terre Haute, IN · On-site
$13/hr
... Microsoft Office and other computer applications Other Knowledge, Skills and Abilities Student must be available to work both Fall and Spring Semesters. Students in a full-time Internship and/or ...
IT Help Deck Technician
Shelbyville, IN · On-site
$18/hr
Until Filled The IT Help Desk Technician provides first-level technical support to staff, students ... Basic knowledge of Windows operating systems, Google Workspace, Microsoft Office, and common ...
IT Help Deck Technician
Shelbyville, IN · On-site
$18/hr
Until Filled The IT Help Desk Technician provides first-level technical support to staff, students ... Basic knowledge of Windows operating systems, Google Workspace, Microsoft Office, and common ...
The IT Help Desk Technician provides first-level technical support to staff, students, and ... Basic knowledge of Windows operating systems, Google Workspace, Microsoft Office, and common ...
The IT Help Desk Technician provides first-level technical support to staff, students, and ... Basic knowledge of Windows operating systems, Google Workspace, Microsoft Office, and common ...
Enterprise IT Helpdesk Analyst
Westfield, IN · On-site
$19.75 - $26.75/hr
License/Certification * CompTIA Network+, A+, or Microsoft 365 Certified Fundamentals ... Experience * 2-5 years of service desk or technical support experience, or equivalent training ...
Enterprise IT Helpdesk Analyst
Westfield, IN · On-site
$19.75 - $26.75/hr
License/Certification * CompTIA Network+, A+, or Microsoft 365 Certified Fundamentals ... Experience * 2-5 years of service desk or technical support experience, or equivalent training ...
Enterprise IT Helpdesk Analyst
Westfield, IN · On-site
$19.75 - $26.75/hr
CompTIA Network+, A+, or Microsoft 365 Certified Fundamentals/Administrator ‑level certifications ... Experience * 2-5 years of service desk or technical support experience, or equivalent training ...
Quick apply
Enterprise IT Helpdesk Analyst
Westfield, IN · On-site
$19.75 - $26.75/hr
CompTIA Network+, A+, or Microsoft 365 Certified Fundamentals/Administrator ‑level certifications ... Experience * 2-5 years of service desk or technical support experience, or equivalent training ...
IN-DOH-Help Desk Coordinator/Administrative Assistant
Indianapolis, IN · On-site
$17.50 - $24/hr
Help Desk Coordinator Location: 2 N. Meridian St. Indianapolis, IN 46204 Duration: 6+ Months ... Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). * Experience with ...
Quick apply
IN-DOH-Help Desk Coordinator/Administrative Assistant
Indianapolis, IN · On-site
$17.50 - $24/hr
Help Desk Coordinator Location: 2 N. Meridian St. Indianapolis, IN 46204 Duration: 6+ Months ... Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). * Experience with ...
This Technology Support Specialist role is ideal for an IT professional with help desk experience ... device management, Microsoft 365, networking basics, conference room technology, inventory ...
Quick apply
This Technology Support Specialist role is ideal for an IT professional with help desk experience ... device management, Microsoft 365, networking basics, conference room technology, inventory ...
Local Microsoft Help Desk information
Does Microsoft have a help desk?
Microsoft provides support services through its help desk for customers and IT professionals, offering technical assistance for Microsoft products via phone, chat, and online support portals. Help desk roles at Microsoft typically require knowledge of Microsoft technologies, troubleshooting skills, and relevant certifications such as Microsoft Certified: Modern Desktop Administrator or Microsoft Certified: Azure Fundamentals.
What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?
| Aspect | Local Microsoft Help Desk | Local IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate | CompTIA A+, Network+, Microsoft Certified: Windows Support |
| Work Environment | Help desk, call centers, remote support | On-site, troubleshooting hardware/software, network setup |
| Industry Usage | IT service providers, corporate support | Businesses, organizations, tech companies |
| Search/Comparison Intent | Yes | No |
The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.
Are help desk jobs still in demand?
Help desk jobs, including roles like a Microsoft Help Desk technician, remain in demand due to ongoing need for technical support in organizations. These positions often require troubleshooting skills, familiarity with remote support tools, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate.
What are the most commonly searched types of Microsoft Help Desk jobs in Indiana? The most popular types of Microsoft Help Desk jobs in Indiana are:
What are popular job titles related to Local Microsoft Help Desk jobs in Indiana? For Local Microsoft Help Desk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Indiana look for? The top searched job categories for Local Microsoft Help Desk jobs in Indiana are:
What cities in Indiana are hiring for Local Microsoft Help Desk jobs? Cities in Indiana with the most Local Microsoft Help Desk job openings:
Other
Posted 8 days ago
Job description
Job Summary:
An IT Service Desk Analyst provides first-line technical support to employees, customers, or end users. They diagnose and resolve hardware, software, network, and system issues, ensuring minimal disruption to business operations. The role involves troubleshooting, incident management, user support, and maintaining high levels of customer service.
- Provide first-level technical support via phone, email, chat, or ticketing systems.
- Log, prioritize, and track incidents and service requests.
- Troubleshoot hardware, software, operating system, and network issues.
- Escalate complex technical problems to higher-level support teams when necessary.
- Install, configure, and maintain desktops, laptops, printers, mobile devices, and software applications.
- Manage user accounts, passwords, and access permissions.
- Monitor and follow up on open tickets to ensure timely resolution.
- Maintain accurate documentation of incidents, solutions, and procedures.
- Assist with onboarding and offboarding of employees, including account setup and equipment allocation.
- Ensure compliance with IT policies, security standards, and service-level agreements (SLAs).
- Bachelor''s degree or diploma in Information Technology, Computer Science, or related field (preferred).
- Experience in technical support, help desk, or service desk environments.
- Knowledge of:
- Windows and/or macOS operating systems
- Microsoft 365 applications
- Active Directory and user account management
- Networking fundamentals (TCP/IP, DNS, DHCP, VPN)
- IT ticketing systems and ITSM tools
- Strong troubleshooting and problem-solving abilities.
- Excellent communication and customer service skills.
- Ability to work under pressure and manage multiple tasks simultaneously.