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Local Microsoft Help Desk Jobs in Indiana (NOW HIRING)

In this role, you'll be the first point of contact for our team members, helping them troubleshoot ... or local ordinance (prorated based on start date) • 11 Paid holidays (4 floating holidays ...

In this role, you'll be the first point of contact for our team members, helping them troubleshoot ... local ordinance (prorated based on start date) 11 Paid holidays (4 floating holidays, prorated ...

Service Desk Analyst:

Fishers, IN · On-site

$19.25 - $26.25/hr

Desired Skills and Expertise of a Service Desk Analyst: · Prefer 1-2 years of help desk technician ... Microsoft Applications (Office365, Teams, etc.) is a plus. · Basic networking knowledge (DNS ...

Service Desk Analyst

South Bend, IN · On-site

$20 - $27.50/hr

Proficiency with Microsoft Office suite (e.g., Word, Excel, Outlook) and iOS operating systems. Minimum Requirements: * High School Diploma or GED * 1+ years of Service Desk, IT support or similar ...

Service Desk Analyst

South Bend, IN

$20 - $27.50/hr

Proficiency with Microsoft Office suite (e.g., Word, Excel, Outlook) and iOS operating systems. Minimum Requirements: * High School Diploma or GED * 1+ years of Service Desk, IT support or similar ...

We provide leadership and comprehensive in-house technology support, to help our clients make smart ... Comfortable with multiple enterprise systems such as Active Directory, Microsoft Office Suite ...

Service Desk Analyst

South Bend, IN · On-site

$20 - $27.50/hr

Proficiency with Microsoft Office suite (e.g., Word, Excel, Outlook) and iOS operating systems. Minimum Requirements: * High School Diploma or GED * 1+ years of Service Desk, IT support or similar ...

Service Desk Analyst

Carmel, IN · On-site

$20.25 - $27.75/hr

Proficiency with Microsoft Office suite (e.g., Word, Excel, Outlook) and iOS operating systems. Minimum Requirements: * High School Diploma or GED * 1+ years of Service Desk, IT support or similar ...

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Local Microsoft Help Desk information

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Indiana? The most popular types of Microsoft Help Desk jobs in Indiana are:
What are popular job titles related to Local Microsoft Help Desk jobs in Indiana? For Local Microsoft Help Desk jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Indiana look for? The top searched job categories for Local Microsoft Help Desk jobs in Indiana are:
What cities in Indiana are hiring for Local Microsoft Help Desk jobs? Cities in Indiana with the most Local Microsoft Help Desk job openings:
Help Desk/Desktop Support Analyst

Help Desk/Desktop Support Analyst

Robert Half

Merrillville, IN • On-site

$27.71 - $32.09/hr

Temporary

Posted 22 days ago


Job description

We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for users in Merrillville, Illinois. This Long-term Contract position is ideal for someone who enjoys resolving access issues, supporting desktop environments, and delivering reliable first-line assistance across Microsoft-based systems. The role focuses on maintaining smooth user operations through prompt troubleshooting, account support, and coordination with broader infrastructure teams when advanced issues require escalation.
Responsibilities:
• Administer user access by handling account provisioning updates, password assistance, lockout resolution, and related permission requests.
• Deliver front-line support for desktop and end-user technical issues, including basic connectivity problems and general Windows environment troubleshooting.
• Perform approved security-related user support tasks such as application whitelisting and other routine access control activities.
• Assist employees with digital wallet configuration and onboarding to ensure successful setup and adoption.
• Monitor system and infrastructure alerts, conduct initial assessment, and route issues appropriately based on impact and urgency.
• Review VMware logs to identify probable causes of incidents and escalate findings to the appropriate external support group when necessary.
• Work with external technical partners for issues tied to supported platforms while maintaining ownership of communication and follow-through.
• Carry out routine server support duties such as restarting services and completing other limited administrative tasks within defined procedures.
• Support environments using on-premises Active Directory and contribute to user-level identity administration in a setting evolving toward Entra ID.
• Manage and update service desk tickets with clear notes, status changes, and timely resolution details.• Hands-on experience supporting user accounts and permissions in on-premises Active Directory environments.
• Working knowledge of Microsoft technologies, including Office 365 and Windows-based desktop support.
• Ability to troubleshoot first-level hardware, software, connectivity, and basic networking issues.
• Familiarity with Windows 10 and general Microsoft operating system support in an enterprise setting.
• Experience handling service desk tickets and documenting incidents, actions taken, and outcomes clearly.
• Exposure to VMware log review and the ability to recognize when escalation is required.
• Strong customer support skills with the ability to communicate technical information clearly to end users.

Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948