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Entry Level Help Desk Support Jobs in Indiana (NOW HIRING)

Help Desk Analyst

South Bend, IN ยท On-site

$20 - $27.50/hr

Provide Tier 1 helpdesk support to end users * Troubleshoot and resolve technical issues efficiently * Assist users with varying levels of technical knowledge and backgrounds * Manage multiple tasks ...

As a Tech Support Specialist, you will serve the first point of contact for business support via ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

As a Tech Support Specialist, you will serve the first point of contact for business support via ... Since 1912, we've looked beyond credit scores to help people get the money they need today and ...

Help Desk Analyst

Indianapolis, IN ยท On-site

$23.35/hr

Document all support interactions in the ticketing system and maintain accurate logs. * Provide ... Generate reports on data quality trends and help develop training materials.

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew's commitments to you: * Competitive compensation * Daily pay options ...

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew's commitments to you: * Competitive compensation * Daily pay options ...

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team. Crew's commitments to you: * Competitive compensation * Daily pay options ...

Service Desk Analyst

Indianapolis, IN ยท On-site

$18 - $20/hr

Service Desk Analyst 12-month contract project Required Skills & Experience: * 2-5 years IT Support role (service desk, help desk, etc.) * Experience working in a call center environment * Excellent ...

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Service Desk Analyst

Indianapolis, IN ยท On-site

$22 - $23/hr

REQUIRED SKILLS AND EXPERIENCE * 2-5 years IT Support role (service desk, help desk, etc.) * Experience working in a call center environment * Excellent written and verbal communication skills

New

Service Desk Analyst

Indianapolis, IN ยท On-site

$18 - $21/hr

Required Skills & Experience * 2-5 years IT Support role (service desk, help desk, etc.) * Experience working in a call center environment * Excellent written and verbal communication skills

New

... Help desk,Customer service,Phone support Job Type & Location This is a Contract position based out of Indianapolis, IN. Pay and Benefits The pay range for this position is $21.00 - $25.00/hr.

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... Help desk,Customer service,Phone support Job Type & Location This is a Contract position based out of Indianapolis, IN. Pay and Benefits The pay range for this position is $21.00 - $25.00/hr.

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Showing results 21-40

Entry Level Help Desk Support information

See Indiana salary details

$9

$19

$31

How much do entry level help desk support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level help desk support in Indiana is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.97 per hour, depending on experience, location, and employer.

What is an entry level help desk support?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are the key skills and qualifications needed to thrive as an entry level help desk support?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What job categories do people searching Entry Level Help Desk Support jobs in Indiana look for?

The top searched job categories for Entry Level Help Desk Support jobs in Indiana are:

What cities in Indiana are hiring for Entry Level Help Desk Support jobs?

Cities in Indiana with the most Entry Level Help Desk Support job openings:

Infographic showing various Entry Level Help Desk Support job openings in Indiana as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $41,256 per year, or $19.8 per hour.

Help Desk Analyst

Medasource

South Bend, IN โ€ข On-site

$20 - $27.50/hr

Other

Re-posted 24 days ago


Job description

About the Role:

Our client is seeking Helpdesk Technicians to join their team. This is a great opportunity for individuals with a solid customer service background who enjoy troubleshooting and supporting users from diverse backgrounds. Healthcare experience is a strong plus, but not mandatory.


Key Responsibilities:

  • Provide Tier 1 helpdesk support to end users
  • Troubleshoot and resolve technical issues efficiently
  • Assist users with varying levels of technical knowledge and backgrounds
  • Manage multiple tasks and prioritize effectively in a fast-paced environment
  • Deliver exceptional customer service to ensure user satisfaction


Qualifications:

  • Previous Helpdesk experience, preferably Tier 1 support
  • Excellent customer service and communication skills
  • Strong troubleshooting and problem-solving abilities
  • Ability to multitask and work independently
  • Experience in the healthcare industry is a major plus