Help Desk Specialist 2026.8
Lafayette, IN · On-site
Overview The Help Desk Specialist is responsible for assisting the IT Systems Engineer in ... Train employees in information security. * On call as need to support business needs after hours.
Help Desk Specialist 2026.8
Lafayette, IN · On-site
Overview The Help Desk Specialist is responsible for assisting the IT Systems Engineer in ... Train employees in information security. * On call as need to support business needs after hours.
IT Helpdesk Analyst
Lafayette, IN · On-site
Experience in technical support, help desk, or service desk environments. * Knowledge of: * Windows and/or macOS operating systems * Microsoft 365 applications * Active Directory and user account ...
IT Helpdesk Analyst
Lafayette, IN · On-site
Experience in technical support, help desk, or service desk environments. * Knowledge of: * Windows and/or macOS operating systems * Microsoft 365 applications * Active Directory and user account ...
IT Support Technician
Lafayette, IN · On-site
$20/hr
Respond to help desk tickets, emails, and phone calls from theater and corporate staff. * Diagnose ... Support Microsoft 365 applications, user accounts, and email systems. * Assist with Active ...
IT Support Technician
Lafayette, IN · On-site
$20/hr
Respond to help desk tickets, emails, and phone calls from theater and corporate staff. * Diagnose ... Support Microsoft 365 applications, user accounts, and email systems. * Assist with Active ...
Intern IT Infrastructure
West Lafayette, IN · On-site
$13.50 - $18/hr
The IT Infrastructure Intern provides entry-level technical support while gaining hands-on ... Respond to and triage incoming end-user support requests through the Help Desk system, email, and ...
Intern IT Infrastructure
West Lafayette, IN · On-site
$13.50 - $18/hr
The IT Infrastructure Intern provides entry-level technical support while gaining hands-on ... Respond to and triage incoming end-user support requests through the Help Desk system, email, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...
Entry Level Help Desk Support information
See Lafayette, IN salary details
$9.95 - $11.94
4% of jobs
$11.94 - $13.94
4% of jobs
$13.94 - $15.94
9% of jobs
$16.81 is the 25th percentile. Wages below this are outliers.
$15.94 - $17.94
17% of jobs
The median wage is $19.36 / hr.
$17.94 - $19.93
22% of jobs
$21.82 is the 75th percentile. Wages above this are outliers.
$19.93 - $21.93
20% of jobs
$21.93 - $23.93
15% of jobs
$23.93 - $25.92
3% of jobs
$25.92 - $27.92
6% of jobs
$27.92 - $29.92
0% of jobs
$29.92 - $31.92
0% of jobs
$9
$20
$31
How much do entry level help desk support jobs pay per hour?
As of Aug 24, 2026, the average hourly pay for entry level help desk support in Lafayette, IN is $20.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.21 per hour, depending on experience, location, and employer.
What is an entry level help desk support?
Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.
What are the key skills and qualifications needed to thrive as an entry level help desk support?
To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.
What are some common challenges faced by entry level help desk support professionals, and how can they be managed?
Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?
| Aspect | Entry Level Help Desk Support | Technical Support Specialist |
|---|---|---|
| Required Certifications | CompTIA A+ often preferred | CompTIA A+ or Network+ common |
| Work Environment | Help desk, call centers, on-site support | Customer sites, remote support, call centers |
| Industry Usage | IT, tech companies, small businesses | IT, telecommunications, software firms |
| Common Search Intent | Entry level support roles, troubleshooting basics | Technical troubleshooting, advanced support tasks |
Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.
What are popular job titles related to Entry Level Help Desk Support jobs in Lafayette, IN?
For Entry Level Help Desk Support jobs in Lafayette, IN, the most frequently searched job titles are:
- It Help Desk Technician
- Entry Level Help Desk Technician
- Senior Help Desk Analyst
- Help Desk Password Reset
- Senior Help Desk Technician
- Remote Independent Contractor Help Desk Technician
- Senior Nmci Help Desk
- Part Time Remote Help Desk Technician
- Remote Junior Help Desk Technician
- Early Morning Help Desk Technician
What job categories do people searching Entry Level Help Desk Support jobs in Lafayette, IN look for?
The top searched job categories for Entry Level Help Desk Support jobs in Lafayette, IN are:
What cities near Lafayette, IN are hiring for Entry Level Help Desk Support jobs?
Cities near Lafayette, IN with the most Entry Level Help Desk Support job openings:
Full-time
Posted 12 days ago
Job description
Overview
The Help Desk Specialist is responsible for assisting the IT Systems Engineer in researching and correcting employee issues with computers, devices, and software.
Job Responsibilities
- Assists employees with problems with their workstation, printers, mobile devices, and network issues.
- Prepare computers and devices for employees.
- Clear data off previously used devices.
- Work with 3rd party vendors for repairs and replacements.
- Assist in data retrieval and cleaning devices of malicious software.
- Install applications and train employees to use the applications.
- Train employees in information security.
- On call as need to support business needs after hours.
- Other duties as assigned.
Job Requirements
- Associates degree preferred or equivalent combination of education and work experience;
- Minimum of 3 years of experience in Information technology, programming, or related field
- Must be proficient in Microsoft Office products;
- Strong organizational, verbal and written communication skills.