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Entry Level Help Desk Support Jobs in Indiana (NOW HIRING)

Old National Bank

Support Desk Agent

Evansville, IN · On-site

$18.25 - $29.75/hr

Support Desk Agent Job Locations US-IN-Evansville Category/Function Operations Position Type ... As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are ...

Old National Bank

Support Desk Agent

Evansville, IN · On-site

$18.25 - $29.75/hr

Support Desk Agent Job Locations US-IN-Evansville Category/Function Operations Position Type ... As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are ...

Old National Bank

Support Desk Agent

Evansville, IN · On-site

$18.25 - $29.75/hr

As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are ... Responsibilities We are currently seeking a Support Desk Agent that will provide internal client ...

Old National Bank

Support Desk Agent

Evansville, IN · On-site

$18.25 - $29.75/hr

As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are ... We are currently seeking a Support Desk Agent that will provide internal client support for ...

Old National Bank

Support Desk Agent

Evansville, IN · On-site

$18.25 - $29.75/hr

As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are ... Responsibilities We are currently seeking a Support Desk Agent that will provide internal client ...

Old National Bank

Support Desk Agent

Evansville, IN

$18.25 - $29.75/hr

As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are ... We are currently seeking a Support Desk Agent that will provide internal client support for ...

Everwise Credit Union

Service Desk Analyst

South Bend, IN · On-site

$20 - $27.50/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...

Everwise Credit Union

Service Desk Analyst

South Bend, IN · On-site

$20 - $27.50/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...

Everwise Credit Union

Service Desk Analyst

Carmel, IN · On-site

$19.50 - $26.50/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...

Everwise Credit Union

Service Desk Analyst

Carmel, IN · On-site

$20.50 - $28/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...

Everwise Credit Union

Service Desk Analyst

South Bend, IN · On-site

$20 - $27.50/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...

Everwise Credit Union

Service Desk Analyst

Carmel, IN · On-site

$20.25 - $27.75/hr

The Service Desk Analyst is responsible for providing timely, courteous support for Tier 1 incidents and ensuring the efficient and appropriate escalation of complex issues while adhering to ...

Cushman & Wakefield

Deal Desk Specialist

Indianapolis, IN · On-site

$26.56 - $31.25/hr

Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk team by executing deal management activities. In this role, the Deal Desk Specialist will ensure ...

Cushman & Wakefield

Deal Desk Specialist

Indianapolis, IN · On-site

$26.56 - $31.25/hr

Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk team by executing deal management activities. In this role, the Deal Desk Specialist will ensure ...

Cushman & Wakefield

Deal Desk Specialist

Indianapolis, IN · On-site

$26.56 - $31.25/hr

Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk team by executing deal management activities. In this role, the Deal Desk Specialist will ensure ...

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All JobsHelp Desk Support JobsEntry Level Help Desk Support JobsEntry Level Help Desk Support Jobs in Indiana

Entry Level Help Desk Support information

See Indiana salary details

$9

$19

$31

How much do entry level help desk support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for entry level help desk support in Indiana is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.97 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Support, and why are they important?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are Entry Level Help Desk Support roles?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.
What are popular job titles related to Entry Level Help Desk Support jobs in Indiana? For Entry Level Help Desk Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Entry Level Help Desk Support jobs in Indiana look for? The top searched job categories for Entry Level Help Desk Support jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Help Desk Support jobs? Cities in Indiana with the most Entry Level Help Desk Support job openings:
Entry Level Help Desk Support jobs near you
Infographic showing various Entry Level Help Desk Support job openings in Indiana as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,256 per year, or $19.8 per hour.
Intern - Information Technology

Intern - Information Technology

City of Fishers

Fishers, IN • On-site

$15/hr

Internship

Posted 6 days ago

Job description

Title: Intern - Information Technology
Status: Temporary Seasonal Role (August - December)
Hourly Wage: $15.00
Schedule:
This role will be scheduled for approximately 20-25 hour per week. Regular hours of operations are Monday - Friday from 8:30am - 4:30pm. Occasional late hours on Monday and Wednesdays needed. Some Weekend hours required based on business needs. The schedule offers some flexibility depending on needs. Number of hours are not guaranteed.
Description:
Be a part of one of the fastest growing communities in Indiana. The City of Fishers is known for its dynamic and innovative thinking in local government management and is consistently nationally recognized as a best place to live. As an Information Technology Intern, you will gain valuable on-the-job experience in entry level IT operations.
Example of Duties:
  • Deploy and troubleshoot mobile devices
  • Operate A/V equipment
  • Provide Tier I help desk support for city staff
  • Install and maintain personal computers, related peripheral equipment, computer operating systems and application software
  • Track and report support calls
  • Provide preventative maintenance
  • Assist with miscellaneous projects as needed

Minimum Qualifications:
  • Candidate must be pursuing an Associate's or Bachelor's degree in business with a specialization in computer science or closely related discipline or be pursuing a Microsoft certification through an accredited training facility;
  • Must have experience with MS Windows operating systems, iOS and knowledge of MS Office;
  • This role places a strong emphasis on customer service and communication skills, teamwork, reliability, willingness to learn, and a positive attitude;
  • Must be able to work some evenings and weekends;
  • Must have a valid driver's license and the ability to be insured to drive a city vehicle which includes at least 3 years of driving experience not including permit time.

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