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Entry Level Help Desk Support Jobs in Indiana (NOW HIRING)

Deal Desk Specialist

Indianapolis, IN · On-site

$26.56 - $31.25/hr

Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk team by executing deal management activities. In this role, the Deal Desk Specialist will ensure ...

Deal Desk Specialist

Indianapolis, IN · On-site

$26.56 - $31.25/hr

Job Title Deal Desk Specialist Summary The Deal Desk Specialist will support the Americas Deal Desk team by executing deal management activities. In this role, the Deal Desk Specialist will ensure ...

End User Support Specialist II

Schererville, IN · On-site

$47.81K - $79.68K/yr

Typically resolves issues referred by help desk support * Follows standard procedures and guidelines * Understands how assigned duties relate to others within the team and how the team integrates ...

Typically resolves issues referred by help desk support * Follows standard procedures and guidelines * Understands how assigned duties relate to others within the team and how the team integrates ...

End User Support Specialist II

Hammond, IN · On-site

$47.81K - $79.68K/yr

Typically resolves issues referred by help desk support * Follows standard procedures and guidelines * Understands how assigned duties relate to others within the team and how the team integrates ...

Typically resolves issues referred by help desk support * Follows standard procedures and guidelines * Understands how assigned duties relate to others within the team and how the team integrates ...

... Desk Manager, this is an onsite role based at our Indianapolis headquarters. It is an entry-level ... help desk, desktop support, or related IT role preferred; recent graduates or candidates with ...

... Desk Manager, this is an onsite role based at our Indianapolis headquarters. It is an entry-level ... help desk, desktop support, or related IT role preferred; recent graduates or candidates with ...

... Desk Manager, this is an onsite role based at our Indianapolis headquarters. It is an entry-level ... help desk, desktop support, or related IT role preferred; recent graduates or candidates with ...

... Desk Manager, this is an onsite role based at our Indianapolis headquarters. It is an entry-level ... help desk, desktop support, or related IT role preferred; recent graduates or candidates with ...

... Desk Manager, this is an onsite role based at our Indianapolis headquarters. It is an entry-level ... help desk, desktop support, or related IT role preferred; recent graduates or candidates with ...

... Help Desk team • Associates degree in MIS Computer Science or related field At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and ...

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Entry Level Help Desk Support information

See Indiana salary details

$9

$19

$31

How much do entry level help desk support jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level help desk support in Indiana is $19.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Help Desk Support, and why are they important?

To thrive as an Entry Level Help Desk Support, you need a solid understanding of basic computer systems, troubleshooting techniques, and often a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving skills set standout candidates apart in this customer-facing role. These skills and qualifications ensure efficient resolution of technical issues, positive user experiences, and reliable IT support within organizations.

What are some common challenges faced by entry level help desk support professionals, and how can they be managed?

Entry level help desk support professionals often encounter challenges such as handling a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, it's important to prioritize tasks, make use of internal knowledge bases and resources, and develop strong interpersonal skills. Regular feedback from more experienced team members and ongoing training can also help new help desk professionals build confidence and improve their problem-solving abilities.

What are Entry Level Help Desk Support roles?

Entry Level Help Desk Support roles are positions in IT departments where individuals provide first-line technical assistance to users experiencing computer or software issues. These professionals help troubleshoot problems, answer questions, and sometimes escalate more complex issues to higher-level support. They often work via phone, email, or chat, and are essential for maintaining smooth technology operations in organizations. This is a common starting point for pursuing a career in information technology.

What is the difference between Entry Level Help Desk Support vs Technical Support Specialist?

AspectEntry Level Help Desk SupportTechnical Support Specialist
Required CertificationsCompTIA A+ often preferredCompTIA A+ or Network+ common
Work EnvironmentHelp desk, call centers, on-site supportCustomer sites, remote support, call centers
Industry UsageIT, tech companies, small businessesIT, telecommunications, software firms
Common Search IntentEntry level support roles, troubleshooting basicsTechnical troubleshooting, advanced support tasks

Entry Level Help Desk Support typically involves basic troubleshooting, customer service, and hardware/software support in help desk environments. Technical Support Specialist roles often require more technical knowledge and may involve resolving more complex issues. Both roles share certifications like CompTIA A+ and are common in IT industries, but the Technical Support Specialist usually handles more advanced problems.

What job categories do people searching Entry Level Help Desk Support jobs in Indiana look for? The top searched job categories for Entry Level Help Desk Support jobs in Indiana are:
What cities in Indiana are hiring for Entry Level Help Desk Support jobs? Cities in Indiana with the most Entry Level Help Desk Support job openings:
Infographic showing various Entry Level Help Desk Support job openings in Indiana as of May 2026, with employment types broken down into 2% As Needed, 13% Full Time, 69% Part Time, 1% Temporary, and 15% Contract. Highlights an 63% Physical, 4% Hybrid, and 33% Remote job distribution, with an average salary of $41,256 per year, or $19.8 per hour.
Deal Desk Specialist

$26.56 - $31.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago


Cushman & Wakefield rating

7.6

Company rating: 7.6 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

70th of 152 rated real estate companies


Job description

Job Title

Deal Desk Specialist

Job Description Summary

The Deal Desk Specialist will support the Americas Deal Desk team by executing deal management activities. In this role, the Deal Desk Specialist will ensure high-quality, efficient, and effective services are provided by executing processes according to prescribed procedures and collaborating effectively with internal business partners.

Job Description

Essential Duties

  • Execute deal-related transactions and support deal closing processes via review of contract/legal documentation, entry of key data into enterprise systems, and resolution of write-off or missing payment inquires
  • Ensure efficient execution of deals through adherence to standardized, best practice procedures and anticipation of broker needs
  • Review deals for accurate property, client, and commission terms to ensure the data included in contracts aligns to Cushman's internal systems
  • Complete write-offs, master data management, and missing payment activities in a timely manner
  • Contribute to Deal Desk's knowledge management and the maintenance of standard operating procedure, best practice, and key policy documentation
  • Conduct quality review checks of peer Deal Desk Specialist work to ensure adherence to prescribed processes and accuracy of data
  • Collaborate and align weekly with Deal Desk Team peers to share best practices, proactively resolve issues, and identify ways to continuously improve the broker experience
  • Identify gaps in Deal Desk processes (both operational and systematic) and provide recommendations for improvements
  • Performs other related duties as required or requested.

Other Requirements & Administrative Duties

  • Bachelor's Degree (Business, Finance, Accounting, etc.) preferred
  • 1 - 3 years of data management, project management, commercial real estate or related field of experience
  • Proven track record of completing tasks according to SLAs or in accordance to a set of quality standards
  • Demonstrated ability to independently execute tasks and resolve conflicts as they arise
  • Excellent organization and time management skills with the ability to manage multiple tasks simultaneously
  • Strong communication (written, verbal) and customer service skills
  • Team-player capable of building strong working relationships with peers and Global based team
  • Strong analytical skills with high attention to detail and accuracy
  • Highly proficient in Microsoft Office Suite
  • Knowledge of Salesforce, Workday, or other Accounting/Customer Relationship Management software
  • Knowledge of Commercial Real Estate industry a plus

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $26.56 - $31.25Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

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