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Information Technology Desktop Support Jobs (NOW HIRING)

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IT Desktop Support Technician

Memphis, TN · On-site

$45K - $55K/yr

Associate degree in Information Technology or related field preferred, or equivalent work experience. * Minimum of 4 years of desktop support or help desk experience, preferably in a healthcare ...

TEKsystems

IT Desktop Support Specialist

Denver, CO

$27 - $30/hr

TEKsystems is looking for a IT Desktop Support Specialists to support out customer in the Denver DTC area. - Troubleshooting and Issue Resolution - Diagnosing and resolving technical issues for end ...

Apex Informatics

Senior IT Desktop support Tech

New York, NY · On-site

$22.25 - $28.25/hr

Job Title: Senior IT Desktop support Tech Location: NYC,NY- 3 days in office Duration: 6-12 months * Supporting financial applications is MANDATORY * Systems/Apps administration including ...

TEKsystems

IT Desktop Support Technician

Erie, PA

$14 - $18/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

TEKsystems

IT Desktop Support Technician

Petoskey, MI

$22/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

Archer

Sr IT Desktop Support Specialist

San Jose, CA · On-site

They are seeking a Sr IT Desktop Support Specialist to provide technical support to employees, maintain data integrity, and assist with on-boarding and off-boarding processes. Responsibilities : • ...

TEKsystems

IT Desktop Support Technician

Petoskey, MI

$22/hr

This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...

TEKsystems

IT Desktop Support Technician

Marshall, MI

$22/hr

... IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support ...

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Information Technology Desktop Support information

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How much do information technology desktop support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for information technology desktop support in the United States is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an information technology desktop support specialist?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an information technology desktop support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What is information technology desktop support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.
More about Information Technology Desktop Support jobs
What cities are hiring for Information Technology Desktop Support jobs? Cities with the most Information Technology Desktop Support job openings:
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What job categories do people searching Information Technology Desktop Support jobs look for? The top searched job categories for Information Technology Desktop Support jobs are:
Information Technology Desktop Support jobs near you
Infographic showing various Information Technology Desktop Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,603 per year, or $24.3 per hour.

IT Desktop Support Engineer - Monitor installation project

Sky Systems, Inc. (SkySys)

Manhattan, NY • On-site

Full-time

Re-posted 22 days ago

Job description

Job Summary:
Sky Systems, Inc. is seeking experienced IT Desktop Support Engineers to support a large-scale desk and monitor installation project. The role involves the physical setup, removal, and configuration of end-user desk equipment, ensuring seamless deployment with minimal disruption to business operations.
Responsibilities:
• Install and configure dual monitor setups (2 monitors per desk) for approximately 300+ desks.
• Set up one docking monitor with built-in webcam on the left and connect a secondary monitor on the right.
• Remove existing docks and ensure proper cable management.
• For desks with wireless keyboards/mice, relocate wireless adaptors into the new docking monitors to maintain functionality.
• Relocate and set up equipment from 23 desks to another floor (specific floor to be confirmed).
• Perform all installation and setup outside of office hours (evenings and weekends).
• Verify all devices are connected, powered, and functioning correctly post-installation.
• Maintain detailed records of completed installations and equipment moved.
• Follow company procedures for asset tagging and inventory updates.
• Ensure work is completed within project timelines and quality standards.
Qualifications:
Required:
• 3+ years of experience in IT desktop support, hardware installation, or deployment projects.
• Strong understanding of desktop, monitor, and docking station configurations.
• Familiar with Windows OS and general end-user computing environments.
• Experience performing IMAC (Install, Move, Add, Change) activities.
• Knowledge of hardware troubleshooting and cable management best practices.
• Excellent attention to detail and ability to work efficiently under tight timelines.
• Ability to work independently or as part of a coordinated team.
• Good communication and documentation skills.
• Must be available for after-hours and weekend shifts.
Preferred:
• Previous experience supporting large corporate office moves or mass hardware deployment.
• Experience with ServiceNow or other IT ticketing/asset management systems.
• Basic understanding of network connectivity and peripheral device setup.
Company:
SkySys is a technology, engineering consulting and services company that provides Staffing, Managed, and Professional Services for clients globally ranging from 25 to 250,000+ employees. Founded in 2011, the company is headquartered in Raleigh, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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