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Information Technology Desktop Support Jobs (NOW HIRING)

MCI RPOaas

Desktop Support Technician III

Savannah, GA

$50K - $55K/yr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

MCI RPOaas

Desktop Support Technician II

Savannah, GA

$40K - $55K/yr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

MCI RPOaas

Desktop Support Technician I

Savannah, GA

$36K - $40K/yr

Overview IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. As a high growth organization with an entrepreneurial ...

Gunvor

Desktop Support Analyst

Houston, TX ยท On-site

$22.25 - $29.75/hr

Permanent Time Type: Full time Desktop Support Analyst The IT Desktop Support Analyst is a member of the IT Helpdesk team. The primary role is the provision of efficient 1st level user Desktop ...

Radancy

IT Support Technician

Atlanta, GA ยท On-site

$50K - $57K/yr

About the Role As an IT Desktop Support Technician, you will provide technical support services, including support for desktops, laptops, file/print servers, and data/telecommunications networks. You ...

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Information Technology Desktop Support information

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$10

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$38

How much do information technology desktop support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for information technology desktop support in the United States is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Information Technology Desktop Support specialist, and why are they important?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an Information Technology Desktop Support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What is Information Technology Desktop Support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.
More about Information Technology Desktop Support jobs
What cities are hiring for Information Technology Desktop Support jobs? Cities with the most Information Technology Desktop Support job openings:
What states have the most Information Technology Desktop Support jobs? States with the most job openings for Information Technology Desktop Support jobs include:
What job categories do people searching Information Technology Desktop Support jobs look for? The top searched job categories for Information Technology Desktop Support jobs are:
Information Technology Desktop Support jobs near you
Infographic showing various Information Technology Desktop Support job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,603 per year, or $24.3 per hour.

Desktop Support

Futran Tech Solutions Pvt. Ltd.

Lake Success, NY โ€ข On-site

$22.25 - $28.25/hr

Full-time

Posted 27 days ago

Job description

Role : Desktop Support
Location : 3 Delaware Dr, Lake Success, NY ( Onsite )
Position Summary:
Coordinate communications between software/hardware vendors and end users to resolve desktop technical issues. Document and assess IT Desktop Configurations as they relate to company polices. Perform regularly required maintenance of desktop applications
and hardware systems as required.
Position Responsibilities:
Deploy PC's and all peripherals as requested.
Test connectivity and functionality of installed devices
Provide timely and accurate support to the all desktop users
Trouble shoot and resolve user issues
Escalate issues as needed
Request Assistance from other IT Departments as needed
Assist other IT Departments as requested
Gather end user requirements
Gather and compile information from vendors, business owners, and / or other IT staff, as assigned.
Follow Established policies, procedures, and documentation guidelines
Performs other duties as required.
Develop and maintain security procedures.
Complies with health and safety requirements and with regulatory agencies such as DPH, etc.
Complies with established departmental policies, procedures, and objectives.
Performs other similar and related duties as required or directed.
Regular, reliable and predicable attendance is required.
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Mandatory Skills: Desktop Support.
Experience: 3-5 Years.

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