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Senior Desktop Support Jobs in Virginia (NOW HIRING)

STI

Desktop Support Engineer

Richmond, VA · On-site

$29/hr

Desktop Support Location: Richmond, VA Rate: $29 per hour W2 ABOUT THE ROLE: Virginia Tax seeks qualified resource to be responsible for: Responding to queries on the phone, via email, in person, or ...

Artech Information System LLC

DESKTOP SUPPORT

Richmond, VA · On-site

$20 - $25.50/hr

Deskside Support Representative Distributed Client Services Job ID: #S2LCFH Location:richmond, VA ... remove desktop PCs and monitors. provide remote O365 on workstations and mobile Perform basic ...

Turn2Partners

Desktop Support Specialist

Arlington, VA · On-site

$80K/yr

Desktop Support Specialist Location: Arlington, VA (Hybrid) Clearance Requirement: U.S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting ...

Insight Global

Desktop Support Technician

Richmond, VA · On-site

$19/hr

Provide Tier 1 technical support for desktops, laptops and mobile devices * Diagnose and resolve hardware, software, and network issues in a timely manner * Install, configure, and maintain operating ...

Harris Corporation

Desktop Support Technician

Herndon, VA · On-site

$68K - $127K/yr

Desktop Support Technician Job Code: 41712 Job Location: Herndon, VA Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off Job Summary:

L3HHCM20

Desktop Support Technician

Herndon, VA · On-site

$68K - $127K/yr

Desktop Support Technician Job Code: 41712 Job Location: Herndon, VA Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off Job Summary:

F2Onsite

Level 2 Desktop Support Technician

Salem, VA · On-site

$23 - $25/hr

Position Summary We are seeking an experienced Level 2 Desktop Support / End User Support Technician to provide onsite IT support in a professional enterprise environment. The ideal candidate will ...

Leidos

Desktop Support Technician

Virginia Beach, VA · On-site

$24 - $27/hr

Leidos is seeking a Mid-level Desktop Support Technician to support a government site at Virginia ... Ability to effectively communicate with all organizational levels (SME to Senior Management)

Leidos

Desktop Support Technician

Virginia Beach, VA · On-site

$24 - $27/hr

Leidos is seeking a Mid-level Desktop Support Technician to support a government site at Virginia ... to Senior Management). • Ability to analyze problems at various levels (e.g. detail level ...

CYNET SYSTEMS

Desktop Support Technician

Petersburg, VA · On-site

$33/hr

Hands on hardware troubleshooting experience, including desktop & laptop PCs, barcode scanners, AV ... Experience with iPhones & iPads support. * IT Utilities including operational experience. * CompTIA ...

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All JobsDesktop Support JobsSenior Desktop Support JobsSenior Desktop Support Jobs in Virginia

Senior Desktop Support information

See Virginia salary details

$14

$35

$59

How much do senior desktop support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for senior desktop support in Virginia is $35.86, according to ZipRecruiter salary data. Most workers in this role earn between $23.85 and $47.64 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Virginia?

The most popular types of Desktop Support jobs in Virginia are:

What are popular job titles related to Senior Desktop Support jobs in Virginia?

For Senior Desktop Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support jobs in Virginia look for?

The top searched job categories for Senior Desktop Support jobs in Virginia are:

What cities in Virginia are hiring for Senior Desktop Support jobs?

Cities in Virginia with the most Senior Desktop Support job openings:

Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $74,594 per year, or $35.9 per hour.

Desktop Support Engineer

STI

Richmond, VA • On-site

$29/hr

Full-time

Re-posted 2 days ago

Job description

Job Role: Desktop Support
Location: Richmond, VA
Rate: $29 per hour W2
ABOUT THE ROLE:
Virginia Tax seeks qualified resource to be responsible for: Responding to queries on the phone, via email, in person, or through remote access.
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Writing and editing documentation about troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analyzing common complaints and problems.
Troubleshooting VPN, Networking, and ISP problems.

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