ZipRecruiter

Log In

1

Assistant Pos Technical Support Jobs in Virginia

My3Tech

Technical Support Analyst 4

Petersburg, VA · On-site

Technical Support Analyst 4 Location: Petersburg, VA (Hybrid) Duration: Long-Term Contract ... Track and communicate regional IT needs, issues, and upcoming technology requirements. * Assist ...

CYNET SYSTEMS

Technical Support Analyst 4

Richmond, VA · On-site

$30 - $35/hr

Document all requests, incidents, and resolutions in the organization's ticketing system. * Assist ... Extensive experience providing customer or technical support for SaaS or low-code/no-code ...

shentel

Technical Support Rep I

Weston, WV

$18/hr

... Assist customers with Streaming TV and Home Internet service questions and technical ... support tickets and coordinate resolutions when additional assistance is needed • Deliver ...

shentel

Technical Support Rep I

Waynesboro, VA · On-site

$18/hr

... Assist customers with Streaming TV and Home Internet service questions and technical ... support tickets and coordinate resolutions when additional assistance is needed • Deliver ...

shentel

Technical Support Rep I

Edinburg, VA

$18/hr

... Assist customers with Streaming TV and Home Internet service questions and technical ... support tickets and coordinate resolutions when additional assistance is needed • Deliver ...

My3Tech

Technical Support Analyst 2

Petersburg, VA · On-site

$30/hr

Technical Support Analyst 2 Location : 1 Hayden Drive. Petersburg, VA, 23806 Client : state of VA ... Assist users with classroom technology,presentation systems, conferencing platforms, and basic ...

Shentel

Technical Support Rep I

Roanoke, VA · On-site

$18/hr

... Assist customers with Streaming TV and Home Internet service questions and technical ... support tickets and coordinate resolutions when additional assistance is needed • Deliver ...

iboss

VP of Technical Support

Richmond, VA · On-site

... to assist them with technical support issues or inquiries. An ideal candidate for this role will have a wide breadth of knowledge and experience with enterprise networks, systems, and cybersecurity.

previous pagenext page

Showing results 21-40

All JobsPos Technical Support JobsAssistant Pos Technical Support JobsAssistant Pos Technical Support Jobs in Virginia

Assistant Pos Technical Support information

What is the difference between Assistant Pos Technical Support vs Help Desk Technician?

AspectAssistant Pos Technical SupportHelp Desk Technician
CredentialsTypically requires basic IT certifications or relevant experienceOften requires CompTIA A+ or similar certifications
Work EnvironmentSupports point-of-sale systems in retail or hospitality settingsProvides technical support for various hardware/software issues in office or call center environments
Employer & IndustryRetail, hospitality, or service industriesIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding roles supporting POS systemsAssisting with general IT support tasks

Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.

What are the most commonly searched types of Pos Technical Support jobs in Virginia?

The most popular types of Pos Technical Support jobs in Virginia are:

What are popular job titles related to Assistant Pos Technical Support jobs in Virginia?

For Assistant Pos Technical Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Assistant Pos Technical Support jobs in Virginia look for?

The top searched job categories for Assistant Pos Technical Support jobs in Virginia are:

What cities in Virginia are hiring for Assistant Pos Technical Support jobs?

Cities in Virginia with the most Assistant Pos Technical Support job openings:

Assistant Pos Technical Support jobs near you

Technical Support Analyst

Cyber Resource

Petersburg, VA • On-site

Contractor

Posted 8 days ago

Job description

Purpose of Position

The AV Instructional Technology Technician providesoperational and technical support for audiovisual systems across instructionalclassrooms, conference rooms, and university event venues. The technician isresponsible for maintaining, troubleshooting, and operating AV equipment whileproviding exceptional customer service to faculty, staff, students, and guests.This position supports instructional technology initiatives and providesevening and weekend coverage for scheduled university events.

Organizational Objectives

·Delivering reliable audiovisual services thatsupport teaching, learning, and university operations.

·Maintaining operational readiness of classroomand event technology.

·Providing professional AV support for academic,administrative, and special events.

·Ensuring rapid response to classroom technologyissues.

·Assisting with AV installations, upgrades, andpreventative maintenance.

·Supporting a 95% or greater AV system uptimeobjective.

Essential Duties and Responsibilities

·Provide daily operational support foraudiovisual and instructional technology in classrooms, conference rooms,meeting spaces, and university event venues.

·Diagnose and resolve issues involving projectors,displays, monitors, microphones, speakers, cameras, control systems,presentation equipment, video conferencing platforms, and related connectivity.

·Perform routine system testing, preventativemaintenance, and equipment inspections to support reliable operation anddepartmental uptime goals.

·Complete minor installation and replacementwork, including replacing projectors, monitors, cables, adapters, and similaraudiovisual components.

·Document service requests, repairs, maintenanceactivities, and equipment changes in the university's ticketing or inventorysystems.

·Provide audiovisual support for universityevents, commencements, conferences, meetings, executive functions, and otherscheduled programs.

·Coordinate with event organizers to confirm technicalrequirements and respond to issues during events.

·Work evenings, weekends, and other non-standardhours as required to support university events and campus activities.

·Provide professional technical assistance tofaculty, staff, students, guests, and event participants.

·Assist users with classroom technology,presentation systems, conferencing platforms, and basic equipment operation.

·Support departmental technology projects,emergency operations, and other duties assigned by the AV Instructional TechnologyManager or ITS leadership.

Qualifications Minimum Qualifications

·Associate degree in Information Technology,Electronics, Audiovisual Technology, or a related field, or an equivalentcombination of education, training, and experience.

·At least two years of experience supportingprofessional or enterprise audiovisual systems.

·Experience troubleshooting, installing,operating, and maintaining audiovisual equipment.

·Experience supporting live events, meetings,classroom technology, or executive presentations.

·Experience using a help desk or ticketmanagement system.

·Ability to lift and carry equipment weighing upto 50 pounds and perform work involving standing, walking, bending, kneeling,reaching, and climbing ladders.

·Availability to work scheduled evenings,weekends, holidays, and other non-standard hours.

Preferred Qualifications

·Bachelor's degree in Information Technology,Electronics, Audiovisual Technology, or a related field.

·Two to four years of professional audiovisualsupport experience.

·Experience supporting audiovisual andinstructional technology in a higher education environment.

·AVIXA Certified Technology Specialistcertification.

· Manufacturer certifications or hands-on experience with Crestron, Extron, Q-SYS, Biamp, or similar enterprise AV platforms.

Skill

Required / Desired

Amount

of Experience

Enterprise Audiovisual Systems Support Required 2 Years Troubleshooting, installing, operating, and maintaining AV equipment Required 2 Years Supporting Live events, meetings, classrooms technology Required 2 Years Experience using a help desk or ticketing system Desired 1 Years AVIXA Certified Technology Specialist Certification Desired     Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications Desired