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Assistant Pos Technical Support Jobs in Virginia

My3Tech

Technical Support Analyst 4

Petersburg, VA · On-site

Technical Support Analyst 4 Location: Petersburg, VA (Hybrid) Duration: Long-Term Contract ... Track and communicate regional IT needs, issues, and upcoming technology requirements. * Assist ...

CYNET SYSTEMS

Technical Support Analyst 4

Richmond, VA · On-site

$30 - $35/hr

Document all requests, incidents, and resolutions in the organization's ticketing system. * Assist ... Extensive experience providing customer or technical support for SaaS or low-code/no-code ...

Shentel

Technical Support Rep I

Front Royal, VA · On-site

As a Technical Support Representative, you will play a pivotal role in the continued stability and ... We will assist you promptly. For technical issues with the website, please contact employment@emp ...

shentel

Technical Support Rep I

Lynchburg, VA

$18/hr

... Assist customers with Streaming TV and Home Internet service questions and technical ... support tickets and coordinate resolutions when additional assistance is needed • Deliver ...

shentel

Technical Support Rep I

Waynesboro, VA

$18/hr

... Assist customers with Streaming TV and Home Internet service questions and technical ... support tickets and coordinate resolutions when additional assistance is needed • Deliver ...

shentel

Technical Support Rep I

Lynchburg, VA · On-site

$18/hr

... Assist customers with Streaming TV and Home Internet service questions and technical ... support tickets and coordinate resolutions when additional assistance is needed • Deliver ...

Shentel

Technical Support Rep I

Lynchburg, VA · On-site

$18/hr

... Assist customers with Streaming TV and Home Internet service questions and technical ... support tickets and coordinate resolutions when additional assistance is needed • Deliver ...

iboss

VP of Technical Support

Richmond, VA · On-site

... to assist them with technical support issues or inquiries. An ideal candidate for this role will have a wide breadth of knowledge and experience with enterprise networks, systems, and cybersecurity.

nLeague

Technical Support Analyst 2

Culpeper, VA · On-site

Maintain accurate documentation of incidents, resolutions, and asset management * Assist in the ... Support the setup and testing of network drops, cable labeling, and physical connectivity checks

CYNET SYSTEMS

Technical Support Analyst 2

Richmond, VA · On-site

$20 - $22/hr

... and existing staff. * Assist with the physical installation of networking equipment (routers ... Support common business applications, email systems, and productivity software. Nice to Have:

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All JobsPos Technical Support JobsAssistant Pos Technical Support JobsAssistant Pos Technical Support Jobs in Virginia

Assistant Pos Technical Support information

What is the difference between Assistant Pos Technical Support vs Help Desk Technician?

AspectAssistant Pos Technical SupportHelp Desk Technician
CredentialsTypically requires basic IT certifications or relevant experienceOften requires CompTIA A+ or similar certifications
Work EnvironmentSupports point-of-sale systems in retail or hospitality settingsProvides technical support for various hardware/software issues in office or call center environments
Employer & IndustryRetail, hospitality, or service industriesIT service providers, corporate IT departments
Search & Comparison IntentUnderstanding roles supporting POS systemsAssisting with general IT support tasks

Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.

What are the most commonly searched types of Pos Technical Support jobs in Virginia? The most popular types of Pos Technical Support jobs in Virginia are:
What are popular job titles related to Assistant Pos Technical Support jobs in Virginia? For Assistant Pos Technical Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Assistant Pos Technical Support jobs in Virginia look for? The top searched job categories for Assistant Pos Technical Support jobs in Virginia are:
What cities in Virginia are hiring for Assistant Pos Technical Support jobs? Cities in Virginia with the most Assistant Pos Technical Support job openings:
Assistant Pos Technical Support jobs near you

Technical Support Analyst 4

My3Tech

Petersburg, VA • On-site

Contractor

Re-posted 9 days ago

Job description

Job Title: Technical Support Analyst 4

Location: Petersburg, VA (Hybrid)

Duration: Long-Term Contract

Interview Process: In-Person Only

Responsibilities

  • Coordinate and execute PC Refresh deployments, including scheduling appointments with end users.
  • Image, configure, deploy, and troubleshoot desktops, laptops, and peripheral devices.
  • Perform data migration, software installation, and hardware setup.
  • Provide technical support for hardware, software, mobile devices, printers, and phone systems.
  • Track and communicate regional IT needs, issues, and upcoming technology requirements.
  • Assist with asset management, inventory tracking, and equipment refresh projects.
  • Escalate critical incidents and outages to appropriate support teams.
  • Prepare weekly operational and project status reports.
  • Communicate technology updates, policies, procedures, and best practices to users.
  • Deliver excellent customer service and technical support to internal staff.

Required Skills & Experience

  • 1+ year of experience with IT Service Management processes (Incident, Change, Service Request, and Asset Management).
  • 1+ year of experience supporting PC Refresh or hardware deployment projects.
  • 1+ year of experience troubleshooting hardware and software issues.
  • 1+ year of experience providing desktop support or service desk support.
  • 1+ year of experience with Microsoft 365 applications:
  • Outlook
  • Word
  • Excel
  • PowerPoint
  • Teams
  • SharePoint
  • Forms
  • Bookings
  • 1+ year of experience creating professional user communications and technical documentation.
  • Strong ability to prioritize workload and manage tasks independently.
  • Strong written and verbal communication skills.
  • Ability to explain technical issues clearly to non-technical users.
  • Experience gathering technical requirements and resolving user issues through direct interaction.
  • Basic knowledge of computer hardware, software, networking, and related technologies.