ZipRecruiter

Log In

1

Pos Support Technician Jobs (NOW HIRING)

Work Onward

POS Support Technician

Annandale, VA

$21 - $29/hr

Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible * Prepare/stage POS hardware and software for deployment * Maintain POS ...

The Wonderful Company

POS Support Technician

Paragould, AR · On-site

$20.25 - $27.75/hr

This fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use ...

The Wonderful Company

POS Support Technician

Paragould, AR

$20.25 - $27.75/hr

This fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use ...

Teleflora

POS Support Technician

Paragould, AR

$20.25 - $27.75/hr

This fast-paced technical position assists Teleflora florists via phone, email, and chat sessions in support of various application software packages, operating systems, and hardware. You'll use ...

Express Wash Concepts

POS Support Agent

Etna, OH · On-site

Reporting to the POS Support Lead, this role is the first point of contact for site teams ... Guide site staff or IT Field Technicians through step-by-step troubleshooting procedures in a clear ...

next page

Showing results 1-20

All JobsPos Support Technician Jobs

Pos Support Technician information

See salary details

$14

$25

$37

How much do pos support technician jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for pos support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are POS Support Technicians?

POS Support Technicians are professionals responsible for installing, maintaining, and troubleshooting point-of-sale (POS) systems used in retail and hospitality environments. They provide technical support to ensure that cash registers, card readers, receipt printers, and related software operate smoothly. Their role includes diagnosing hardware and software issues, performing repairs, and guiding users through system operations. POS Support Technicians may work on-site or remotely to minimize downtime and support business operations.

What are the most common challenges faced by a POS Support Technician, and how can they be effectively managed?

POS Support Technicians often encounter challenges such as troubleshooting complex hardware or software issues, managing time-sensitive requests from retail staff, and adapting to frequent updates in POS technology. Effectively managing these challenges requires strong problem-solving skills, clear communication with both technical and non-technical team members, and a commitment to continuous learning. Building a comprehensive knowledge base and leveraging remote diagnostic tools can also help streamline issue resolution and minimize downtime for end users.

What are the key skills and qualifications needed to thrive as a POS Support Technician, and why are they important?

To thrive as a POS Support Technician, you need a solid understanding of point-of-sale systems, troubleshooting skills, and often an associate degree in IT or a related field. Familiarity with POS hardware/software, networking protocols, and ticketing systems like Zendesk or ServiceNow is typically required, along with relevant certifications such as CompTIA A+. Strong communication, patience, and problem-solving abilities help technicians effectively assist clients and resolve issues quickly. These competencies are crucial to minimize downtime, ensure smooth retail operations, and deliver excellent customer support.

What is a POS support technician?

A POS support technician is responsible for maintaining, troubleshooting, and repairing point-of-sale systems used in retail and hospitality environments. They often work with hardware components like terminals and cash registers, as well as software applications, ensuring smooth transaction processes. Technical skills, customer service, and knowledge of networking and operating systems are typically required for this role.

What are examples of POS skills?

POS Support Technicians need skills in operating and troubleshooting point-of-sale systems, including hardware setup, software configuration, and network connectivity. Familiarity with common POS software, basic hardware repair, and customer service are also important for effective support in retail or hospitality environments.

What jobs pay 4000 a week without a degree?

Pos Support Technicians typically do not earn $4,000 a week without specialized skills or certifications. High-paying roles that can reach this level often include sales, real estate, or certain skilled trades, but these usually require experience, licensing, or specific training rather than a formal degree. Most jobs paying this amount rely on commissions, performance, or technical expertise rather than educational credentials alone.

What is POS technical support?

POS technical support involves assisting businesses with the installation, maintenance, and troubleshooting of point-of-sale systems, which include hardware like terminals and cash registers, as well as software applications. Support technicians diagnose issues, perform updates, and ensure the systems operate smoothly to facilitate sales transactions.

What is the difference between Pos Support Technician vs POS Technician?

AspectPos Support TechnicianPOS Technician
CertificationsCompTIA A+, Manufacturer-specific certificationsCompTIA A+, Manufacturer-specific certifications
Work EnvironmentRetail, hospitality, or service industries; on-site supportRetail stores, restaurants; on-site or remote troubleshooting
Job FocusSupporting POS hardware/software, troubleshooting, maintenanceInstalling, repairing, and maintaining POS systems
Industry UsageCommon in retail and hospitality sectorsPrimarily in retail, restaurants, and hospitality

Pos Support Technicians and POS Technicians share similar certifications and work environments, often supporting retail and hospitality sectors. However, Pos Support Technicians typically focus on providing ongoing support and troubleshooting, while POS Technicians are more involved in installation and repair of POS systems. Both roles are essential for ensuring smooth retail operations.

More about Pos Support Technician jobs
What cities are hiring for Pos Support Technician jobs? Cities with the most Pos Support Technician job openings:
What states have the most Pos Support Technician jobs? States with the most job openings for Pos Support Technician jobs include:
What job categories do people searching Pos Support Technician jobs look for? The top searched job categories for Pos Support Technician jobs are:
Pos Support Technician jobs near you
Infographic showing various Pos Support Technician job openings in the United States as of July 2026, with employment types broken down into 64% Full Time, 33% Part Time, 2% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

POS Support Engineer

Expert Technical Solutions

Marietta, GA

Full-time

Medical

Re-posted 3 days ago

Job description

POS Support Engineer
Expert Technical Solutions has an outstanding opportunity for an Advanced Support Technician with a fast-growing company in Marietta, GA.
This is a Permanent opportunity offering competitive salary, excellent benefits, and growth opportunities!
The POS Support Engineer serves as the escalation point for the most complex technical issues affecting
restaurant POS and payment systems. This role requires advanced troubleshooting across POS software,
Windows operating systems, networking, payment processing, and peripheral devices. POS Support Engineers take ownership of aged or unresolved incidents, perform deep diagnostic analysis to determine root cause, and guide technicians toward effective resolution.
Duties and Responsibilities:
  • Serve as escalation point for complex support issues unresolved by RST and AST technicians.
  • Analyze multi-layer technical issues involving POS software, payment processing, Windows systems, networking, and peripherals.
  • Take ownership of aged tickets and drive resolution.
  • Perform root cause analysis to identify underlying issues rather than treating symptoms.
  • Design and execute diagnostic strategies to isolate failures across terminals, servers, and network infrastructure.
  • Diagnose issues affecting POS terminals, servers, printers, and payment devices.
  • Troubleshoot payment gateway connectivity and transactions failures.
  • Investigate logs, services, and application behavior to identify faults.
  • Coordinate with vendors or payment processors when deeper integration issues arise.
  • Troubleshoot Windows OS issues impacting POS system stability.
  • Diagnose network issues involving DNS, DHCP, routing and firewalls.
  • Utilize diagnostic tools such as log analysis, connectivity testing, and monitoring utilities.
  • Ensure all system updates and patches are properly deployed and tested.
Required Skills:
  • Advanced troubleshooting of POS systems and payment environments
  • Experience supporting restaurant POS environments
  • Strong Windows operating system knowledge
  • Understanding of networking fundamentals (DNS, DHCP, routing, firewalls, VLANs)
  • Experience diagnosing intermittent connectivity and transaction failures
  • Strong analytical and root-cause problem solving
  • Excellent communication and documentation skills
  • Experience in providing excellent customer service