Sr. Technical Support Engineer- L4 (IBM i) Responsible for the implementation of customer projects ... Ability to assist/train staff and produce technical documents. * Effective communication, customer ...
Sr. Technical Support Engineer- L4 (IBM i) Responsible for the implementation of customer projects ... Ability to assist/train staff and produce technical documents. * Effective communication, customer ...
Technical Support & Troubleshooting ... Provide hands-on support for company applications and assist team members with complex ...
Posted today
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Technical Support & Troubleshooting ... Provide hands-on support for company applications and assist team members with complex ...
Posted today
Technical Support Specialist, Tier 2
Tampa, FL · On-site +1
Medical
Dental
Vision
Life
PTO
The Technical Support Specialist, Tier 2 is passionate about the Spectrio brand and products while ... Update supervisor on status of projects or technical issues. * Assist with the creation and ...
Technical Support Specialist, Tier 2
Tampa, FL · On-site +1
Medical
Dental
Vision
Life
PTO
The Technical Support Specialist, Tier 2 is passionate about the Spectrio brand and products while ... Update supervisor on status of projects or technical issues. * Assist with the creation and ...
Technical Support Engineer - 2nd Shift
Orlando, FL · On-site
Medical
Dental
Vision
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
Technical Support Engineer - 2nd Shift
Orlando, FL · On-site
Medical
Dental
Vision
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
Technical Support Specialist, Tier 2
Tampa, FL · On-site
Medical
Dental
Vision
Life
PTO
The Technical Support Specialist, Tier 2 is passionate about the Spectrio brand and products while ... Update supervisor on status of projects or technical issues. * Assist with the creation and ...
Quick apply
Technical Support Specialist, Tier 2
Tampa, FL · On-site
Medical
Dental
Vision
Life
PTO
The Technical Support Specialist, Tier 2 is passionate about the Spectrio brand and products while ... Update supervisor on status of projects or technical issues. * Assist with the creation and ...
Technical Support Engineer - 2nd Shift
Orlando, FL · On-site
Medical
Dental
Vision
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
Technical Support Engineer - 2nd Shift
Orlando, FL · On-site
Medical
Dental
Vision
To learn more, visit Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with ...
Contact Center Technical Support Representative
Tampa, FL · On-site
$14/hr
Medical
Dental
Vision
Life
Retirement
PTO
You will assist customers with troubleshooting, product setup, and technical inquiries across ... Respond to technical support calls, emails, or chats from customers. * Troubleshoot hardware ...
Contact Center Technical Support Representative
Tampa, FL · On-site
$14/hr
Medical
Dental
Vision
Life
Retirement
PTO
You will assist customers with troubleshooting, product setup, and technical inquiries across ... Respond to technical support calls, emails, or chats from customers. * Troubleshoot hardware ...
Drone CS Technical Support - Commercial Military
Palmetto, FL · On-site
Medical
Dental
Vision
Life
Retirement
... * Assist customers with build kit support, including component selection, assembly guidance ... Escalate complex technical issues to engineering and provide clear, detailed documentation of ...
Quick apply
Drone CS Technical Support - Commercial Military
Palmetto, FL · On-site
Medical
Dental
Vision
Life
Retirement
... * Assist customers with build kit support, including component selection, assembly guidance ... Escalate complex technical issues to engineering and provide clear, detailed documentation of ...
Drone CS Technical Support - Commercial Military
Palmetto, FL · On-site
Medical
Dental
Vision
Life
Retirement
... • Assist customers with build kit support, including component selection, assembly guidance ... technical issues to engineering and provide clear, detailed documentation of symptoms, testing ...
Drone CS Technical Support - Commercial Military
Palmetto, FL · On-site
Medical
Dental
Vision
Life
Retirement
... • Assist customers with build kit support, including component selection, assembly guidance ... technical issues to engineering and provide clear, detailed documentation of symptoms, testing ...
Drone CS Technical Support - Commercial Military
Palmetto, FL · On-site
Medical
Dental
Vision
Life
Retirement
... Assist customers with build kit support, including component selection, assembly guidance, wiring ... Escalate complex technical issues to engineering and provide clear, detailed documentation of ...
Drone CS Technical Support - Commercial Military
Palmetto, FL · On-site
Medical
Dental
Vision
Life
Retirement
... Assist customers with build kit support, including component selection, assembly guidance, wiring ... Escalate complex technical issues to engineering and provide clear, detailed documentation of ...
Technical Product Support Specialist
Melbourne, FL · On-site
Medical
Dental
Vision
Retirement
PTO
... the networks * Assist in development and testing of Gogo products and services by performing ... support or technical support * Availability for shift work. Position starts with Monday-Friday, 8 ...
Technical Product Support Specialist
Melbourne, FL · On-site
Medical
Dental
Vision
Retirement
PTO
... the networks * Assist in development and testing of Gogo products and services by performing ... support or technical support * Availability for shift work. Position starts with Monday-Friday, 8 ...
Technical Product Support Specialist
Melbourne, FL · On-site
Medical
Dental
Vision
Retirement
PTO
... the networks * Assist in development and testing of Gogo products and services by performing ... or technical support * Availabilityfor shift work. Position starts with Monday-Friday, 8 AM-5 PM ...
Technical Product Support Specialist
Melbourne, FL · On-site
Medical
Dental
Vision
Retirement
PTO
... the networks * Assist in development and testing of Gogo products and services by performing ... or technical support * Availabilityfor shift work. Position starts with Monday-Friday, 8 AM-5 PM ...
Fire Apparatus Technical Support Representative
Ocala, FL · On-site
$48K - $72K/yr
Medical
Retirement
PTO
The Technical Support Representative will provide to customers, both external and internal, a ... DUTIES AND RESPONSIBILITIES * Assist customers in troubleshooting IDEX Fire and Safety products via ...
Fire Apparatus Technical Support Representative
Ocala, FL · On-site
$48K - $72K/yr
Medical
Retirement
PTO
The Technical Support Representative will provide to customers, both external and internal, a ... DUTIES AND RESPONSIBILITIES * Assist customers in troubleshooting IDEX Fire and Safety products via ...
Fire Apparatus Technical Support Representative
Ocala, FL · On-site
$48K - $72K/yr
Medical
Retirement
PTO
The Technical Support Representative will provide to customers, both external and internal, a ... DUTIES AND RESPONSIBILITIES * Assist customers in troubleshooting IDEX Fire and Safety products via ...
Fire Apparatus Technical Support Representative
Ocala, FL · On-site
$48K - $72K/yr
Medical
Retirement
PTO
The Technical Support Representative will provide to customers, both external and internal, a ... DUTIES AND RESPONSIBILITIES * Assist customers in troubleshooting IDEX Fire and Safety products via ...
The Customer Technical Support Representative provides technical support to our customers regarding ... will also assist customers with new service requests, installation and service questions, and ...
Quick apply
The Customer Technical Support Representative provides technical support to our customers regarding ... will also assist customers with new service requests, installation and service questions, and ...
The Customer Technical Support Representative provides technical support to our customers regarding ... will also assist customers with new service requests, installation and service questions, and ...
The Customer Technical Support Representative provides technical support to our customers regarding ... will also assist customers with new service requests, installation and service questions, and ...
Technical Support Engineer- Building Automation Systems
FL · On-site +1
$96K - $192K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Identify all technical risks and assist local site team members in risk mitigation planning. * Assist in project commissioning planning for complex projects to support local project teams as required.
Technical Support Engineer- Building Automation Systems
FL · On-site +1
$96K - $192K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Identify all technical risks and assist local site team members in risk mitigation planning. * Assist in project commissioning planning for complex projects to support local project teams as required.
WLFC is seeking a Project Manager, MRO Technical Support who would be responsible for providing ... POs, parts sourcing, on-site reviews, and reviewing and approving invoices. This position requires ...
Quick apply
WLFC is seeking a Project Manager, MRO Technical Support who would be responsible for providing ... POs, parts sourcing, on-site reviews, and reviewing and approving invoices. This position requires ...
Technical Support Analyst Location: West Palm Beach/Miami/ Tampa/ Chipley, FL Duration: 12 Months ... Assistant on surplusing of IT equipment. * Provides hardware and software technical training and ...
Technical Support Analyst Location: West Palm Beach/Miami/ Tampa/ Chipley, FL Duration: 12 Months ... Assistant on surplusing of IT equipment. * Provides hardware and software technical training and ...
Call Center Technical Support Representative
Tampa, FL · On-site
$14/hr
Medical
Dental
Vision
Life
Retirement
PTO
Join our team as a Technical Support Representative and assist customers with troubleshooting and resolving technical issues. To be considered for this role, you must complete a full application on ...
Call Center Technical Support Representative
Tampa, FL · On-site
$14/hr
Medical
Dental
Vision
Life
Retirement
PTO
Join our team as a Technical Support Representative and assist customers with troubleshooting and resolving technical issues. To be considered for this role, you must complete a full application on ...
Assistant Pos Technical Support information
What is the difference between Assistant Pos Technical Support vs Help Desk Technician?
| Aspect | Assistant Pos Technical Support | Help Desk Technician |
|---|---|---|
| Credentials | Typically requires basic IT certifications or relevant experience | Often requires CompTIA A+ or similar certifications |
| Work Environment | Supports point-of-sale systems in retail or hospitality settings | Provides technical support for various hardware/software issues in office or call center environments |
| Employer & Industry | Retail, hospitality, or service industries | IT service providers, corporate IT departments |
| Search & Comparison Intent | Understanding roles supporting POS systems | Assisting with general IT support tasks |
Assistant Pos Technical Support focuses on maintaining and troubleshooting point-of-sale systems in retail or hospitality settings, often requiring specific POS knowledge. Help Desk Technicians handle broader IT issues across various hardware and software, typically in office environments. While both roles require technical skills and certifications, their work environments and primary responsibilities differ, making each suited to different career paths within IT support.
What are the most commonly searched types of Pos Technical Support jobs in Florida?
The most popular types of Pos Technical Support jobs in Florida are:
What are popular job titles related to Assistant Pos Technical Support jobs in Florida?
For Assistant Pos Technical Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Assistant Pos Technical Support jobs in Florida look for?
The top searched job categories for Assistant Pos Technical Support jobs in Florida are:
What cities in Florida are hiring for Assistant Pos Technical Support jobs?
Cities in Florida with the most Assistant Pos Technical Support job openings:

Full-time
Re-posted 17 days ago
Park Place Technologies rating
7.8
Based on 6 frontline employees who took The Breakroom Quiz
87th of 224 rated it services
Job description
Sr. Technical Support Engineer- L4 (IBM i)
Responsible for the implementation of customer projects for systems based on IBM i Power platforms. Ensuring that customer requirements are fully understood and implemented in accordance with the timescales defined by both the customer and the cloud provisioning team’s ROIs.
Collaborating with SMEs from other technologies within the cloud provisioning team to provide accurate and comprehensible updates to the Project Managers and other stakeholders. Working with the Service Delivery Managers (SDMs) and the support teams to ensure the customer projects are accepted into service promptly. Providing accurate and complete information for the IBM i services provided to allow a smooth transition into production\live.
Core Responsbilities
- Own project-related tasks and work with team members and customers to implement solutions for the IBM i platform.
- Deliver projects in line with customer requirements, project timelines, and deadlines set by Client Onboarding Specialists, including working outside normal business hours when required.
- Perform physical onsite installations of IBM Power servers; travel will be required.
- Complete IBM i system migrations using methods including tape, VTL, software replication, and storage replication.
- Support Client Onboarding Specialists by providing timely project updates and translating technical information into clear language for stakeholders.
- Work collaboratively with colleagues to streamline implementation solutions and document them for Acceptance into Service for the IBM i platform.
- Provide SME-level input to Technical Pre-Sales on prospective solutions being designed/scoped.
- Liaise with the Infrastructure team to ensure capacity requirements are communicated in a timely manner.
- Deliver efficient and effective support to internal and external customers, including resolving issues escalated beyond lower-tier support and attending customer sites as required.
- Act as senior advisor for customer escalations, and technical planning discussions.
- Support presales and solution discussions requiring IBM i technical
Basic Qualifications
- 7-10+ years of experience in a technical support engineering role
- IBM Power Hardware infrastructure expert (physical IBM power installations) Physical racking and stacking
- IBM i O/S technical troubleshooting skills (from V5R4- V7R6)
- logical replication software
- SAN replication/Switch configuration
- VIOS installation & Configuration
- PowerHA tool kit including FSFC and FSR
- VTL backup technologies.
- HMC, FSP, system firmware, OS & PTF upgrades
- LPAR builds & restoration tasks from physical/virtual media
- Proficiency in MS Office applications.
- Strong organizational, administrative, and problem-solving skills.
- Ability to assist/train staff and produce technical documents.
- Effective communication, customer-facing, and presentation skills.
- Initiative, flexibility, adaptability, and ability to work under pressure.
- Ability to work out of normal business hours when required
- Strong troubleshooting, root cause analysis, operational governance, major incident, and service management capability.
- Experience leading technical support teams within ITIL aligned operational environments.
Preferred Qualifications
- Performance analysis
- SQL Knowledge.
- IBMi Security knowledge
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About Park Place Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Cleveland, OH, US
Year founded
1991