ZipRecruiter

Log In

1

Manager Pos Technical Support Jobs in Florida (NOW HIRING)

Payzli

Technical Support

Tampa, FL · On-site

Salary: 50,000 Technical Support Representative About Payzli Payzli is a fast-growing payment ... manage operations, and grow. From our POS system to our payment gateway and partner platform ...

Payzli

Technical Support

Tampa, FL

Technical Support Representative About Payzli Payzli is a fast-growing payment technology company ... manage operations, and grow. From our POS system to our payment gateway and partner platform ...

Payzli

Technical Support

Tampa, FL · On-site

$50K/yr

Technical Support Representative About Payzli Payzli is a fast-growing payment technology company ... manage operations, and grow. From our POS system to our payment gateway and partner platform ...

Tranzeal, Inc.

Technical Support

Orlando, FL · On-site

Position Overview: · We are looking for an experienced Support Engineer with a passion for excellence. · The Technical Support Engineer will be responsible for managing and resolving challenging ...

5TH HQ LLC

Technical Support

Miami, FL · On-site

$38K - $40K/yr

Summary/Overview: We are seeking a skilled Mechanical Technician to manage the installation ... Provide technical support and promptly resolve customer issues in a professional manner. * Maintain ...

Christie

Technical Support Engineer

Orlando, FL

Working closely with Christie Lites Reps and Project Managers to resolve show-critical technical issues and provide technical guidance and information. * Support internal repair technicians and ...

Christie

Technical Support Engineer

Orlando, FL · On-site

Working closely with Christie Lites Reps and Project Managers to resolve show-critical technical issues and provide technical guidance and information. * Support internal repair technicians and ...

Christie

Technical Support Engineer

Orlando, FL · On-site

Working closely with Christie Lites Reps and Project Managers to resolve show-critical technical issues and provide technical guidance and information. * Support internal repair technicians and ...

Kavaliro

Technical Support Lead

Jacksonville, FL · On-site

... Broad POS and changes within assigned support scope • Maintain a strong working knowledge of ... management approval • Monitor and respond to email and site chat inquiries, while training team ...

next page

Showing results 1-20

All JobsPos Technical Support JobsManager Pos Technical Support JobsManager Pos Technical Support Jobs in Florida

Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What are the most commonly searched types of Pos Technical Support jobs in Florida? The most popular types of Pos Technical Support jobs in Florida are:
What cities in Florida are hiring for Manager Pos Technical Support jobs? Cities in Florida with the most Manager Pos Technical Support job openings:
Manager Pos Technical Support jobs near you
Technical Support

Technical Support

Payzli

Tampa, FL • On-site

Full-time

Posted yesterday

Job description

Salary: 50,000

Technical Support Representative


About Payzli


Payzli is a fast-growing payment technology company that builds the tools businesses rely on to accept payments, manage operations, and grow. From our POS system to our payment gateway and partner platform, everything is built in-house by our own engineering team. We made the Deloitte Technology Fast 500 at #347 with 214% growth and we're hiring people who want to grow with us. Learn more at payzli.com.


Overview


Payzli's support team isn't a cost center, it's a competitive advantage. We're hiring a Fanatical Support Representative who owns every interaction from first contact to full resolution. You'll work directly with merchants and partners using our POS, gateway, and platform products, and you'll have a direct line to the teams building them. If you think great support is what separates good companies from great ones, keep reading.


The Role


As a Fanatical Support Representative, you are the front line of the Payzli experience. Your job is to make every merchant, partner, and user feel like they have a dedicated team behind them. You'll troubleshoot platform and payment processing issues, guide users through our POS and gateway products, and escalate intelligently when a problem requires deeper technical or operational involvement. You bring urgency, empathy, and follow-through to every interaction.


Responsibilities


  • Serve as the first point of contact for merchants, partners, and internal teams across phone, email, live chat, and social media
  • Troubleshoot and resolve issues related to payment terminals, Payzli POS, payment gateway, merchant onboarding, and account configuration
  • Own each case through to resolution no handing off and hoping for the best
  • Document issues clearly and escalate to engineering, product, or operations with actionable context when needed
  • Collaborate with product and tech teams to surface recurring issues and contribute to continuous improvement
  • Maintain composure and professionalism under pressure, especially during time-sensitive payment or processing issues
  • Build working knowledge of payment processing fundamentals (transactions, settlements, chargebacks, device connectivity) over time


Qualifications


  • Exceptional written and verbal communication skills
  • Prior experience in a customer support, help desk, or client-facing role (fintech or payments experience is a big plus, not a requirement)
  • Technologically savvy comfortable learning new platforms quickly
  • Strong problem-solving instincts and attention to detail
  • Ability to manage multiple open cases without dropping the ball
  • Bilingual in Spanish and/or other languages is a plus but not mandatory


What's In It For You


  • Growth Path: We promote from within. High-performing support reps move into roles across operations, product, and partner success.
  • Real Impact: You'll work directly with the product, provide insight and feedback to engineering teams and access to executive leadership your feedback shapes what we build.
  • Team Culture: A close-knit team that values empathy, accountability, and getting things done.


Compensation


Competitive base salary. No commission structure, no variable comp just a clear deal: show up, own your work, and outperform, and we'll move you up fast. Payzli promotes from within, and this role is built as a launchpad for people who want more than a support career.