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Manager Pos Technical Support Jobs in Florida (NOW HIRING)

The MSP Technical Support role delivers frontline technical assistance to clients by resolving ... Create, manage, and maintain user accounts through Active Directory or other cloud-based identity ...

New

The MSP Technical Support role delivers frontline technical assistance to clients by resolving ... Create, manage, and maintain user accounts through Active Directory or other cloud-based identity ...

New

Technical Support Engineer

Boca Raton, FL · Hybrid

$41 - $67/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this capacity, you manage high-level support requests that require specialized diagnostic ... Engineering Liaison: Act as a technical partner to Engineering and Product teams, not just ...

New

STARLIMS provides leading Laboratory Information Management Systems (LIMS) solutions that have ... The Technical Support Engineer delivers accurate and timely technical support, guidance, and ...

Specialist, Technical Support

Tampa, FL · On-site

$24.20 - $36.30/hr

Summary This position will report directly to the IT Operations Manager and will be responsible for ... The Technical Support Specialist will apply proven problem solving, customer service, and ...

New

Description Technical Support Engineer Job Details Job Type Full-time Description Position Summary ... Coordinate with sales, electrical department, and management regarding new sales/upgrades to answer ...

Specialist, Technical Support

Tampa, FL · On-site

$24.20 - $36.30/hr

Summary This position will report directly to the IT Operations Manager and will be responsible for ... The Technical Support Specialist will apply proven problem solving, customer service, and ...

New

Technical Support Engineer Job Details Job Type Full-time Description Position Summary: Software ... Coordinate with sales, electrical department, and management regarding new sales/upgrades to answer ...

Showing results 21-40

Manager Pos Technical Support information

What is the difference between Manager Pos Technical Support vs Technical Support Supervisor?

AspectManager Pos Technical SupportTechnical Support Supervisor
ResponsibilitiesOversees technical support teams, develops strategies, manages escalationsSupervises daily support operations, guides support staff, handles customer issues
Required CredentialsBachelor's degree, technical certifications, leadership experienceTechnical knowledge, experience in support roles, supervisory skills
Work EnvironmentOffice-based, team management, strategic planningSupport centers, customer service environment, team oversight
Industry UsageCommon in IT, telecom, and tech companiesWidely used in tech, electronics, and service industries

The main difference between Manager Pos Technical Support and Technical Support Supervisor lies in scope and responsibilities. The manager focuses on strategic planning and team leadership, while the supervisor handles daily operations and customer issues. Both roles require technical knowledge and leadership skills, but the manager typically has broader responsibilities and higher-level decision-making authority.

What are the most commonly searched types of Pos Technical Support jobs in Florida?

The most popular types of Pos Technical Support jobs in Florida are:

What cities in Florida are hiring for Manager Pos Technical Support jobs?

Cities in Florida with the most Manager Pos Technical Support job openings:

Technical Support 2

Point Blank Enterprises Inc

Pompano Beach, FL

$22/hr

Full-time

Re-posted 12 days ago


Job description

Essential Job Duties:

  • Configures, installs, and troubleshoots PC systems and peripherals.
  • Configures, installs, and troubleshoots switches and routers.
  • Applies general knowledge of networking and cybersecurity principles.
  • Provides helpdesk and technical support via online platforms, email, and phone.
  • Delivers training, performs repairs, and conducts preventative maintenance.
  • Ensures high-quality end user support across equipment, software, communications, and training.
  • Configures and tests of customer-purchased equipment prior to shipment.
  • Creates and manages support tickets in the helpdesk system.
  • Assists the Systems and Network Manager with network and communication projects.
  • Develops a strong understanding of company products, equipment, and customer requirements.
  • Adheres to internal procedures and recommends improvements when necessary.
  • Provides emergency technical support during weekends or after hours when scheduled.
  • Maintains professionalism in all customer interactions.
  • Works in accordance with company safety and quality standards.
  • Maintains a safe and clean work environment.
  • Performs other related duties as assigned.
  • Maintains accurate hardware and software inventory records.
  • Updates and manages helpdesk applications to build a support activity database.
  • Understands company operations and ensures IT support aligns with corporate goals.
  • Trains and assists IT Support Specialists.
  • Resolves helpdesk tickets escalated from Technical Support Level 1.
  • Follows internal IT procedures and suggests improvements as needed

Education & Experience:

  • Bachelor of Science in Information Technology (BS), Computer Science, or a related field; equivalent formal training or certifications may be considered.
  • Minimum of three (3) years of hands-on experience in the Information Technology (IT) industry.
  • Experience with configuring, installing, and troubleshooting PC systems, peripherals, switches, and routers.
  • Familiarity with helpdesk operations, ticketing systems, and remote support tools.
  • Working knowledge of network infrastructure, cybersecurity principles, and system administration.
  • Experience supporting end users in a technical environment, including training and preventative maintenance.
  • Exposure to Controlled Unclassified Information (CUI) handling and compliance is preferred.
  • Certifications such as CompTIA A+, Network+, Security+, or Cisco CCNA are highly desirable.
  • Experience working in a customer-facing technical support role with strong communication and problem-solving skills.
  • Ability to work independently and collaboratively in a fast-paced, service-oriented environment.

Required Qualifications:

  • Legal Requirement: Must be a U.S. person (U.S. citizen or lawful permanent resident) to comply with federal contracting regulations. Must be a US person as defined by ITAR.
  • Language Proficiency: All candidates must be fluent in English, with the ability to speak, read, and write at a professional level.

Physical Demands & Working Conditions:

  • Requires sitting for extended periods of time.
  • Requires dexterity and coordination to handle files and paperwork.
  • Requires climbing ladders when necessary to complete tasks.
  • Requires occasional lifting of materials (up to 25 lbs.), including files and reference documents.
  • Requires minimal reaching for items above and below desk level.
  • Requires movement throughout the building to complete tasks.
  • Requires strength, coordination, and visual acuity to operate a keyboard and video display terminal for prolonged periods.
  • Requires travel as needed.

This is a fully on‑site position based at our facility in South Florida. Remote work is not available for this role. All candidates must be able to work on site daily and must be available for an in‑person interview as part of the hiring process.