The Operations Support Manager is also responsible for the hiring and training of all hotel staff. As a leader, the Operations Support Manager must be a self-starter and understand that the position ...
The Operations Support Manager is also responsible for the hiring and training of all hotel staff. As a leader, the Operations Support Manager must be a self-starter and understand that the position ...
Operations Support Manager
Tallahassee, FL · On-site
$65K/yr
The Operations Support Manager is also responsible for the hiring and training of all hotel staff. As a leader, the Operations Support Manager must be a self-starter and understand that the position ...
Quick apply
Operations Support Manager
Tallahassee, FL · On-site
$65K/yr
The Operations Support Manager is also responsible for the hiring and training of all hotel staff. As a leader, the Operations Support Manager must be a self-starter and understand that the position ...
The Technical Support Manager provides strategic and operational leadership for the Technical Support team, ensuring exceptional technology support for employees across the credit union. This role ...
The Technical Support Manager provides strategic and operational leadership for the Technical Support team, ensuring exceptional technology support for employees across the credit union. This role ...
MicroTech is currently seeking a Problem Support Manager to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the ...
MicroTech is currently seeking a Problem Support Manager to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the ...
Life Support Manager
Jacksonville, FL · On-site
$72K - $76K/yr
Life Support Manager Job Summary: This role directly oversees all aspects of the Life Support Systems (LSS) operations, including maintenance and repairs, with a focus on water quality and compliance ...
Life Support Manager
Jacksonville, FL · On-site
$72K - $76K/yr
Life Support Manager Job Summary: This role directly oversees all aspects of the Life Support Systems (LSS) operations, including maintenance and repairs, with a focus on water quality and compliance ...
Overview MicroTech is currently seeking a Problem Support Manager to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you ...
Overview MicroTech is currently seeking a Problem Support Manager to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you ...
Problem Support Manager
Orlando, FL · On-site
Overview MicroTech is currently seeking a Problem Support Manager to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you ...
Problem Support Manager
Orlando, FL · On-site
Overview MicroTech is currently seeking a Problem Support Manager to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you ...
Sales Support Manager
Fort Lauderdale, FL · On-site
The Sales Support Manager is responsible for managing assigned customer accounts by developing quotations, supporting daily sales activities, and driving revenue growth through exceptional customer ...
Sales Support Manager
Fort Lauderdale, FL · On-site
The Sales Support Manager is responsible for managing assigned customer accounts by developing quotations, supporting daily sales activities, and driving revenue growth through exceptional customer ...
Field Support Manager
Jacksonville, FL · On-site
$55K - $70K/yr
Field Support Manager Travel 75%-95% Required | Hospitality Operations LeadershipPosition SummaryThe Field Support Manager provides operational and leadership support to General Managers across ...
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Field Support Manager
Jacksonville, FL · On-site
$55K - $70K/yr
Field Support Manager Travel 75%-95% Required | Hospitality Operations LeadershipPosition SummaryThe Field Support Manager provides operational and leadership support to General Managers across ...
Life Support Manager
Jacksonville, FL · On-site
$72K - $76K/yr
Life Support Manager Job Summary: This role directly oversees all aspects of the Life Support Systems (LSS) operations, including maintenance and repairs, with a focus on water quality and compliance ...
Life Support Manager
Jacksonville, FL · On-site
$72K - $76K/yr
Life Support Manager Job Summary: This role directly oversees all aspects of the Life Support Systems (LSS) operations, including maintenance and repairs, with a focus on water quality and compliance ...
Sales Support Manager
Boca Raton, FL · On-site
$65K - $73K/yr
The French Steel Company is seeking a highly organized and detail-oriented Sales Support Manager to provide critical backend support to our sales team and ensure seamless execution of custom steel ...
Quick apply
Sales Support Manager
Boca Raton, FL · On-site
$65K - $73K/yr
The French Steel Company is seeking a highly organized and detail-oriented Sales Support Manager to provide critical backend support to our sales team and ensure seamless execution of custom steel ...
Incident Support Manager
Orlando, FL · On-site
Overview MicroTech is currently seeking an Incident Support Manager to support Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the ...
Incident Support Manager
Orlando, FL · On-site
Overview MicroTech is currently seeking an Incident Support Manager to support Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the ...
Sales Support Manager
Fort Lauderdale, FL · On-site
The Sales Support Manager is responsible for managing assigned customer accounts by developing quotations, supporting daily sales activities, and driving revenue growth through exceptional customer ...
Quick apply
Sales Support Manager
Fort Lauderdale, FL · On-site
The Sales Support Manager is responsible for managing assigned customer accounts by developing quotations, supporting daily sales activities, and driving revenue growth through exceptional customer ...
Technical Support Manager
Mid Florida, FL · On-site
... Manage multiple teams of individual contributors across functional and technical customer support - Drive operational excellence and continuous improvement across the organization - Partner with ...
Technical Support Manager
Mid Florida, FL · On-site
... Manage multiple teams of individual contributors across functional and technical customer support - Drive operational excellence and continuous improvement across the organization - Partner with ...
Incident Support Manager
Orlando, FL · On-site
MicroTech is currently seeking an Incident Support Manager to support Customs and Border Protection (CBP) in Orlando, FL. The role involves overseeing a team of technical professionals, managing ...
Incident Support Manager
Orlando, FL · On-site
MicroTech is currently seeking an Incident Support Manager to support Customs and Border Protection (CBP) in Orlando, FL. The role involves overseeing a team of technical professionals, managing ...
Incident Support Manager
Orlando, FL · On-site
MicroTech is currently seeking an Incident Support Manager to support Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the ...
Incident Support Manager
Orlando, FL · On-site
MicroTech is currently seeking an Incident Support Manager to support Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the ...
Technical Support Manager
Mid Florida, FL · On-site
$112 - $140/hr
Manage multiple teams of individual contributors across functional and technical customer support * Drive operational excellence and continuous improvement across the organization * Partner with ...
New
Technical Support Manager
Mid Florida, FL · On-site
$112 - $140/hr
Manage multiple teams of individual contributors across functional and technical customer support * Drive operational excellence and continuous improvement across the organization * Partner with ...
New
Sales Support Manager
Boca Raton, FL · On-site
$65K - $73K/yr
The French Steel Company is seeking a highly organized and detail-oriented Sales Support Manager to provide critical backend support to our sales team and ensure seamless execution of custom steel ...
Quick apply
Sales Support Manager
Boca Raton, FL · On-site
$65K - $73K/yr
The French Steel Company is seeking a highly organized and detail-oriented Sales Support Manager to provide critical backend support to our sales team and ensure seamless execution of custom steel ...
Overview MicroTech is currently seeking an Incident Support Manager to support Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the ...
Overview MicroTech is currently seeking an Incident Support Manager to support Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the ...
Legal Support Manager
Miami, FL · Hybrid
Summary The Legal Support Manager, working in collaboration with and in support of the firm's strategic initiatives, works closely with the Office Administrator to supervise the various Legal Support ...
Legal Support Manager
Miami, FL · Hybrid
Summary The Legal Support Manager, working in collaboration with and in support of the firm's strategic initiatives, works closely with the Office Administrator to supervise the various Legal Support ...
Support Manager information
See Florida salary details
$16.8K - $23.5K
9% of jobs
$23.5K - $30.2K
15% of jobs
$31K is the 25th percentile. Wages below this are outliers.
$30.2K - $36.9K
14% of jobs
$36.9K - $43.6K
9% of jobs
The median wage is $46.9K / yr.
$43.6K - $50.3K
9% of jobs
$50.3K - $57K
10% of jobs
$57K - $63.7K
11% of jobs
$64.2K is the 75th percentile. Wages above this are outliers.
$63.7K - $70.3K
6% of jobs
$70.3K - $77K
14% of jobs
$77K - $83.7K
2% of jobs
$83.7K - $90.4K
3% of jobs
$16.8K
$50.7K
$90.4K
How much do support manager jobs pay per year?
As of Aug 19, 2026, the average yearly pay for support manager in Florida is $50,740.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,400.00 and $68,000.00 per year, depending on experience, location, and employer.
What does a support manager do?
A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?
Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.
What are the key skills and qualifications needed to thrive as a support manager, and why are they important?
To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
How much do support managers make in the US?
Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.
What is the role of a support manager?
A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What are the most commonly searched types of Support jobs in Florida?
The most popular types of Support jobs in Florida are:
What cities in Florida are hiring for Support Manager jobs?
Cities in Florida with the most Support Manager job openings:
Full-time
Re-posted 12 days ago
Job description
Description
This position is primarily responsible for overseeing all aspects of Property Management in accordance with ARK Hospitality's vision, mission, and core values. Those aspects include maximization of financial performance, guest satisfaction, and staff development within established quality standards.
The Operations Support Manager is also responsible for the hiring and training of all hotel staff. As a leader, the Operations Support Manager must be a self-starter and understand that the position requires 24-hour availability, living on property during their assignment, and frequent travel.
This position is primarily responsible for overseeing all aspects of Property Management in accordance with ARK Hospitality's vision, mission, and core values. Those aspects include maximization of financial performance, guest satisfaction, and staff development within established quality standards.
The Operations Support Manager is also responsible for the hiring and training of all hotel staff. As a leader, the Operations Support Manager must be a self-starter and understand that the position requires 24-hour availability, living on property during their assignment, and frequent travel.