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Mobile Support Jobs in Ontario (NOW HIRING)

We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and everything we do. It's working - Consumer Reports named us the top-rated mobile carrier two years ...

Must possess mobile support knowledge, for both hardware and software. * A+, CCNA and CompTIA an asset Requirements: * College Diploma or University Degree in Information Technology preferred but ...

You'll ship real features from the get go with support from an amazing group of ex-Shopify mobile engineers to give you mentorship and help you grow. This is a hands-on role for someone earlier in ...

You will write the mobile code, build the C# APIs that support it, work directly with the ruggedized tablets and peripherals our customers use in the field, and own getting releases into the Apple ...

Shipping features that support energy efficiency, demand response, and grid resiliency * Working with connected devices over WiFi, Bluetooth, and cloudbacked APIs * Operating production mobile ...

Help establish React Native best practices, support other engineers as mobile development expands, and contribute to the technical direction of the app across squads. What You'll Bring * 5+ years of ...

... rental support. With 15 locations in Ontario and almost 600 employees, we want the best and ... The Mobile Lube Technician ( Licensed 310T Mechanic) is responsible for maintaining the fleet for ...

... rental support. With 15 locations in Ontario and almost 600 employees, we want the best and ... The Mobile Lube Technician ( Licensed 310T Mechanic) is responsible for maintaining the fleet for ...

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Showing results 1-20

Mobile Support information

See Ontario salary details

$10

$30

$63

How much do mobile support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for mobile support in Ontario is $30.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $37.26 per hour, depending on experience, location, and employer.

What is mobile support?

Mobile Support refers to the assistance and troubleshooting provided to users of mobile devices such as smartphones and tablets. This support typically includes helping with software issues, connectivity problems, app installations, device setup, and hardware troubleshooting. Mobile Support specialists may assist customers via phone, chat, email, or in-person to resolve technical issues and ensure devices function properly. The goal is to enhance the user experience and minimize downtime caused by mobile device problems.

What are some common challenges faced by mobile support professionals, and how can they be addressed?

Mobile Support professionals often encounter challenges such as troubleshooting diverse device types, managing frequent software updates, and addressing connectivity issues. Staying updated with the latest mobile operating systems and device models is essential for providing effective solutions. Building strong communication skills helps in guiding users through complex technical steps, while collaborating with development and IT teams ensures timely resolution of persistent issues. Proactively documenting solutions and sharing knowledge within the team can also improve efficiency and user satisfaction.

What are the key skills and qualifications needed to thrive as a mobile support specialist, and why are they important?

To thrive as a Mobile Support specialist, you need a strong understanding of mobile operating systems (iOS, Android), troubleshooting techniques, and excellent customer service skills, often supported by relevant IT certifications. Familiarity with mobile device management (MDM) systems, remote diagnostic tools, and ticketing software is typically required. Outstanding communication, patience, and problem-solving abilities help you deliver effective support and build user trust. These skills ensure quick resolution of technical issues, high user satisfaction, and efficient support operations in technology-driven environments.

What is the difference between Mobile Support vs Mobile Device Technician?

AspectMobile SupportMobile Device Technician
CertificationsBasic certifications like CompTIA A+ often preferredMore specialized certifications such as Apple Certified iOS Technician or Samsung Certified Technician
Work EnvironmentCustomer service centers, help desks, remote supportRepair shops, service centers, on-site troubleshooting
Job FocusProviding technical support, troubleshooting, and user assistanceDiagnosing and repairing hardware/software issues on mobile devices
Industry UsageCommon in telecom, retail, and tech support sectorsPrimarily in electronics repair and manufacturing industries

Mobile Support roles focus on assisting users with mobile device issues through support channels, while Mobile Device Technicians specialize in repairing and diagnosing hardware problems. Both roles require technical knowledge, but Mobile Support emphasizes customer service and troubleshooting, whereas Mobile Device Technicians focus on hands-on repairs.

What are the most commonly searched types of Support jobs in Ontario?

The most popular types of Support jobs in Ontario are:

Infographic showing various Mobile Support job openings in Ontario as of August 2026, with employment types broken down into 34% Full Time, 25% Part Time, and 41% Contract. Highlights an 100% In-person job distribution, with an average salary of $64,209 per year, or $30.9 per hour.

Full-time

Medical, PTO

Re-posted 2 days ago


Job description

About the Organization:

The Barrie Area Native Advisory Circle (BANAC) is an Indigenous governed, Indigenous led regional social planning and development organization. The BANAC service region now covers Simcoe County, Muskoka, and York region. BANAC works in cooperation with Indigenous communities and non-Indigenous organizations to address community-identified priorities through coordinated planning, implementation and evaluation. BANAC has a mandate to support the continued promotion of Indigenous lifelong learning and community wellness through self-determination and community participation.

BANAC offers many innovative programs and services including Aging Well Senior Supports, Bebminot Family Wellness, the Biinoojinsauk Child Care Centre, Maapii Enjii Zaagi Gaazwad and the Mamaway Wiidokdaadwin Indigenous Interprofessional Primary Care Team. Mamaway Wiidokdaadwin offers a wholistic approach to wellness that includes traditional healing practices in primary care, community clinics, addiction and recovery services, counselling programs, midwifery, land-based healing programs, and community health promotion.


About the Role:


This position operates within an Indigenous-led and Indigenous-governed organization that is accountable to the communities it serves. Work is grounded in the principle of Indigenous Health in Indigenous Hands, ensuring that all programs and services are developed, delivered, and evaluated under Indigenous governance structures and community direction. In alignment with Indigenous and provincial standards, the organization upholds excellence in care, accountability, and compliance while centering on Indigenous knowledge systems, cultural safety, and self-determination in health and social service deliverables.

All employees are required to participate in organizational Indigenous Cultural Safety training and to engage in ongoing reflexive practices as part of their professional development. This includes a commitment to examining personal and systemic biases, deepening understanding of Indigenous histories and experiences, and ensuring that service delivery aligns with the values of respect, reciprocity, and wholism that guide the organization's work.


This is a position that will work with Indigenous community members, and Indigenous/non-Indigenous service providers to strengthen outreach within the team to improve outcomes and services in the aging Indigenous community. A primary focus of this work will be the regional support of the Aging Well Team Simcoe County and York Region, which is an Indigenous and culturally based program implemented to cater and assist the Indigenous aging community. This role also entails scheduling assistance and new clientele onboarding within the program provided from the Simcoe County & York Region Team.

  • Support the Simcoe County & York Region team in providing access to Indigenous support services within the organization and from outside organization partners.
  • Establish and maintain a collaborative relationship between the Aging Well Team, BANAC programs, and Indigenous partner communities to ensure effective service delivery to patients, clients and community members.
  • Provide clients with information, referral and advocacy
  • Provide clients with transportation to medical appointments and cultural programming within the organization's service region
  • Respond to community needs and deliver access of the Aging Well program within the service area

This position is being posted in response to two (2) existing vacancies at the Barrie Area Native Advisory Circle.


What You Bring:

  • Post-secondary degree/diploma in Social Services, Indigenous Studies or equivalent.
  • Minimum five (5) years related experience working with cultural programming/long term care/outreach, and administration.
  • Valid drivers' license required; copy of current drivers' abstract required.
  • Experienceusing theLone Worker Safety App.
  • Experiencewith EMR (TELUSHealth).
  • Ability to work independently with minimal supervision, as well as collaboratively within a team environment.
  • Strong organizational skills, ability to prioritize with excellent attention to detail.
  • Proficiency with Microsoft 365 applications, including Word, Outlook, Teams, and PowerPoint

What We Offer:

Our work is accountable to Indigenous communities, guided by relationships, knowledge, and practices that shape how we serve and learn together. Joining the BANAC team means contributing to work that is community-driven, relational and grounded in Indigenous values of respect, reciprocity, and wholism. We work alongside community members, Indigenous organizations and the broader community to ensure our programs reflect the voices and strengths of those we serve.

We provide a generous group health benefits package, participation in HOOPP, paid vacation, cultural leave days, extended holidays, professional training opportunities and the opportunity to work in a dynamic community-based supportive work environment.

Information About Working at BANAC Mamaway Wiidokdaadwin:

  • Work is typically performed in BANAC clinics, offices and / or in community settings.
  • Regular travel to meetings and communities is required; access to a personal vehicle is considered an asset.
  • Regular overtime work may be required to accommodate business needs and BANAC team members enjoy a flexible work schedule.
  • BANAC work site locations are periodically exposed to smoke due to the burning of sacred medicines: tobacco, sweet grass, sage and / or cedar.

All pertinent employment conditions are specified within the employment agreement with BANAC and include the following:

  • Ability to attend all BANAC worksite locations is required
  • Valid C.P.R. and A.E.D. Certificates are required
  • Valid Class G Ontario Driver's License is required
  • An up-to-date clear Vulnerable Sector Check is required
  • An up-to-date clear TST result

Applying to this Job:


The position is open to all those interested even if they do not meet all the qualifications listed. At BANAC we recognize that lived experience can provide knowledge and skills equivalent to formal education and / or professional experience. Individuals who have relevant community connections, lived experience, and / or cultural knowledge that align with the job's responsibilities are strongly encouraged to apply. To further promote our accountability to the Indigenous communities we serve and to ensure services align with the values of respect, reciprocity, and wholism that guide the organization's work, preference will be given to candidates of Indigenous ancestry. BANAC strongly encourages applicants to self-identify within the application process.


Please apply directly on the Barrie Area Native Advisory Circle careers site at www.banac.on.ca/careers.

Barrie Area Native Advisory Circle is committed to providing accessible employment practices that are compliant with the Accessibility for Ontarians with Disabilities Act. If you require accommodation for disability during any stage of the recruitment process, please advise the Human Resources Department at: HR@banac.on.ca.


DISCLAIMER: This job posting indicates the general scope and level of work expected. It is not designed to cover or contain a comprehensive listing of all activities, duties and / or responsibilities that will be required by the incumbent. The incumbent may be asked to perform other duties as required to support business needs.