Sales Support Manager
Hamilton, ON · On-site
As a Sales Support Manager you will provide efficient administrative and business development support to enable order winning and compliance activity. You will lead a high-performing team and take ...
Sales Support Manager
Hamilton, ON · On-site
As a Sales Support Manager you will provide efficient administrative and business development support to enable order winning and compliance activity. You will lead a high-performing team and take ...
Come join our team as a Software Support Manager at an award winning company voted as a top place to work in Utah for the past 6 years running! This opportunity is also eligible for benefits like ...
Come join our team as a Software Support Manager at an award winning company voted as a top place to work in Utah for the past 6 years running! This opportunity is also eligible for benefits like ...
Client Support Manager
Toronto, ON · On-site
CA$70K - CA$105K/yr
The Client Support Manager has a thorough understanding of FCC's product suite and system set-ups/challenges, allowing them to use their skills and knowledge to support our clients (Introducing ...
Client Support Manager
Toronto, ON · On-site
CA$70K - CA$105K/yr
The Client Support Manager has a thorough understanding of FCC's product suite and system set-ups/challenges, allowing them to use their skills and knowledge to support our clients (Introducing ...
Personal Support Manager
Brockville, ON · On-site
CA$64K - CA$82K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
Personal Support Manager
Brockville, ON · On-site
CA$64K - CA$82K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
CA$64K - CA$82K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Temporary Full-Time position. Hours of ...
New
CA$64K - CA$82K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Temporary Full-Time position. Hours of ...
New
ON · On-site
CA$63K - CA$80K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
ON · On-site
CA$63K - CA$80K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
Personal Support Manager
Niagara Falls, ON · On-site
CA$64K - CA$82K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Temporary Full-Time position. Hours of ...
Personal Support Manager
Niagara Falls, ON · On-site
CA$64K - CA$82K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Temporary Full-Time position. Hours of ...
Personal Support Manager
Elliot Lake, ON · On-site
CA$63K - CA$80K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
Personal Support Manager
Elliot Lake, ON · On-site
CA$63K - CA$80K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
Personal Support Manager
Sudbury, ON · On-site
CA$63K - CA$80K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
Personal Support Manager
Sudbury, ON · On-site
CA$63K - CA$80K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
Personal Support Manager
Elliot Lake, ON · On-site
CA$63K - CA$80K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
Personal Support Manager
Elliot Lake, ON · On-site
CA$63K - CA$80K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
Personal Support Manager
Sudbury, ON · On-site
CA$63K - CA$80K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
Personal Support Manager
Sudbury, ON · On-site
CA$63K - CA$80K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
ON · On-site
CA$63K - CA$80K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
ON · On-site
CA$63K - CA$80K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
Personal Support Manager
CA$64K - CA$82K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Temporary Full-Time position. Hours of ...
Personal Support Manager
CA$64K - CA$82K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Temporary Full-Time position. Hours of ...
Personal Support Manager
Brockville, ON · On-site
CA$64K - CA$82K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
Personal Support Manager
Brockville, ON · On-site
CA$64K - CA$82K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Full-Time position. Hours of work will be ...
Personal Support Manager
Niagara Falls, ON · On-site
CA$64K - CA$82K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Temporary Full-Time position. Hours of ...
Personal Support Manager
Niagara Falls, ON · On-site
CA$64K - CA$82K/yr
The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. This is a Temporary Full-Time position. Hours of ...
Our Chalk River Laboratories (CRL) location is seeking a Science & Technology (S&T) Engineering Support Manager to lead engineering support functions and ensure that science and technology ...
Our Chalk River Laboratories (CRL) location is seeking a Science & Technology (S&T) Engineering Support Manager to lead engineering support functions and ensure that science and technology ...
Senior Support Manager
Toronto, ON · On-site
$60K - $80K/hr
The Senior Support Manager has a commitment to quality, timeliness, and personable communication, paired with the organizational discipline to keep many moving parts on track. But this is more than ...
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Senior Support Manager
Toronto, ON · On-site
$60K - $80K/hr
The Senior Support Manager has a commitment to quality, timeliness, and personable communication, paired with the organizational discipline to keep many moving parts on track. But this is more than ...
As a Customer Support Manager at CHEP Canada, you'll be the primary point of contact for accounts, ensuring seamless supply chain operations and delivering exceptional service. This position combines ...
As a Customer Support Manager at CHEP Canada, you'll be the primary point of contact for accounts, ensuring seamless supply chain operations and delivering exceptional service. This position combines ...
Service Network Support Manager
Mississauga, ON · Hybrid
CA$100K - CA$130K/yr
Prevost , a division of Volvo Group Canada Inc., is currently looking for a Service Network Support Manager to champion customer satisfaction and profitability across our expanding service center ...
Service Network Support Manager
Mississauga, ON · Hybrid
CA$100K - CA$130K/yr
Prevost , a division of Volvo Group Canada Inc., is currently looking for a Service Network Support Manager to champion customer satisfaction and profitability across our expanding service center ...
Service Network Support Manager
Mississauga, ON · Hybrid
CA$100K - CA$130K/yr
Prevost , a division of Volvo Group Canada Inc., is currently looking for a Service Network Support Manager to champion customer satisfaction and profitability across our expanding service center ...
Service Network Support Manager
Mississauga, ON · Hybrid
CA$100K - CA$130K/yr
Prevost , a division of Volvo Group Canada Inc., is currently looking for a Service Network Support Manager to champion customer satisfaction and profitability across our expanding service center ...
Support Manager information
See Ontario salary details
$23.5K - $29.5K
9% of jobs
$29.5K - $35.5K
13% of jobs
$36.6K is the 25th percentile. Wages below this are outliers.
$35.5K - $41.5K
17% of jobs
The median wage is $44.3K / yr.
$41.5K - $47.5K
25% of jobs
$53K is the 75th percentile. Wages above this are outliers.
$47.5K - $53.5K
13% of jobs
$53.5K - $59.5K
8% of jobs
$59.5K - $65.5K
4% of jobs
$65.5K - $71.5K
4% of jobs
$71.5K - $77.5K
3% of jobs
$77.5K - $83.5K
2% of jobs
$83.5K - $89.5K
2% of jobs
$23.5K
$50.6K
$89.5K
How much do support manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for support manager in Ontario is $50,553.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $55,500.00 per year, depending on experience, location, and employer.
What does a support manager do?
A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.
What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?
Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.
What are the key skills and qualifications needed to thrive as a support manager, and why are they important?
To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.
What is the difference between Support Manager vs Customer Service Supervisor?
| Aspect | Support Manager | Customer Service Supervisor |
|---|---|---|
| Responsibilities | Oversees support teams, manages escalations, develops support strategies | Supervises customer service representatives, handles daily customer interactions |
| Required Skills | Leadership, technical knowledge, problem-solving | Communication, conflict resolution, customer focus |
| Work Environment | Support centers, technical environments | Call centers, retail, service industries |
| Common Certifications | ITIL, customer service management certifications | Customer service certifications, leadership training |
The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.
How much do support managers make in the US?
Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.
What is the role of a support manager?
A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.
What are the most commonly searched types of Support jobs in Ontario?
The most popular types of Support jobs in Ontario are:
What are popular job titles related to Support Manager jobs in Ontario?
For Support Manager jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Support Manager jobs in Ontario look for?
The top searched job categories for Support Manager jobs in Ontario are:
What cities in Ontario are hiring for Support Manager jobs?
Cities in Ontario with the most Support Manager job openings:
Full-time
Medical, Life, Retirement, PTO
Posted 16 days ago
Job description
Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for a Sales Support Manager to join our sales team in Hamilton Scotland.
As a Sales Support Manager you will provide efficient administrative and business development support to enable order winning and compliance activity.
You will lead a high-performing team and take ownership of core processes, ensuring accuracy, timeliness, and the delivery of a consistently high-quality service.
Role Details:
Annual salary up to 37,000 dependent on skills and experience, plus commission
Role based: Hamilton, ML3 0EJ
Contract type: Permanent
Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year.
As a Sales Support Manager you will provide efficient administrative and business development support to enable order winning and compliance activity.
You will lead a high-performing team and take ownership of core processes, ensuring accuracy, timeliness, and the delivery of a consistently high-quality service.
Role Details:
Annual salary up to 37,000 dependent on skills and experience, plus commission
Role based: Hamilton, ML3 0EJ
Contract type: Permanent
Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year.
Ensure business development calls are achieved to increase opportunity generation, including your own targets
Provide direct line management and leadership to the Coordinator team, ensuring regular, meaningful monthly one-to-one meetings are conducted to support performance, development, wellbeing, and engagement.
Design, implement and continuously improve administrative processes.
Plan, allocate and monitor administrative work to ensure timely, accurate and customer focussed delivery.
Provide an excellent administrative service that supports order winning and operational activities.
Communicate with stakeholders to ensure understanding of administrative processes and drive consistent adherence.
Respond to queries and effectively resolve issues, escalating where needed.
Produce accurate and timely reports to support business needs.
Provide direct line management and leadership to the Coordinator team, ensuring regular, meaningful monthly one-to-one meetings are conducted to support performance, development, wellbeing, and engagement.
Design, implement and continuously improve administrative processes.
Plan, allocate and monitor administrative work to ensure timely, accurate and customer focussed delivery.
Provide an excellent administrative service that supports order winning and operational activities.
Communicate with stakeholders to ensure understanding of administrative processes and drive consistent adherence.
Respond to queries and effectively resolve issues, escalating where needed.
Produce accurate and timely reports to support business needs.
Contributory pension including life insurance benefit
A range of dedicated health and wellbeing services
Cycle to Work Scheme
Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
Learning & development opportunities and resources
Opportunity for career progression
A chance to give back to your community with an annual volunteering day
A range of dedicated health and wellbeing services
Cycle to Work Scheme
Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)
Learning & development opportunities and resources
Opportunity for career progression
A chance to give back to your community with an annual volunteering day
Previous Business Development experience B2B or B2C
Customer Relationship Management experience
Strong Commercial Administration experience
Administrative experience in a customer service environment.
Experience managing and developing a team.
Competent using Microsoft Office software.
Customer Relationship Management experience
Strong Commercial Administration experience
Administrative experience in a customer service environment.
Experience managing and developing a team.
Competent using Microsoft Office software.