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Day Support Jobs in Ontario (NOW HIRING)

Manager, Premium Support

Richmond Hill, ON · On-site

CA$92K - CA$138K/yr

You will manage a team of Premium Support employees and delivery managers in their day-to-day support and management activities towards this goal, providing effective leadership and mentoring within ...

New

Technical Support Specialist

Toronto, ON · Hybrid

CA$58K - CA$65K/yr

The specialist plays a vital role in maintaining customer satisfaction and ensuring smooth day-to-day support operations. Key Responsibilities: * Serve as the initial responder to customer inquiries ...

IT Support Specialist

Toronto, ON · On-site

CA$96K - CA$136K/yr

As a team, we work to deliver value for our clients every day. About This Role We are looking for someone to provide a broad range of systems and application support, research and analysis ...

IT Support Data Analyst III

Toronto, ON · On-site

CA$59K - CA$84K/yr

Provide effective day-to-day support for applications/systems through accurate problem identification and timely resolution of production issues; perform controlled and timely resolution of incidents ...

TTM Healthcare Solutions (TTM) is partnering with a leading Social Care organisation to recruit Support Workers /HCA for temporary roles in Co. Leitrim. As part of the TTM team, you'll have access to ...

Working proactively in the day-to-day support of Managing Counsel and Law Clerk including file maintenance, reminder system and managing expense reports * Using initiative and good judgment to ...

\n \n \n \n \n The role would allow the successful candidate to learn new skills on a daily basis and will be exposed to all elements of the product lifecycle from day to day support, to development ...

Benefits Competitive pay rates Weekly pay Flexible day shifts to suit your availability Dedicated recruitment consultant support TTM Perks at Work discounts Employee Assistance Programme ...

... supporting the infrastructure and built assets that play a vital role in our society and helping ... We are seeking a detail-oriented and professional Day Porters to join our team in Toronto, Canada.

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Showing results 1-20

Day Support information

See Ontario salary details

$7

$16

$31

How much do day support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for day support in Ontario is $16.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.31 per hour, depending on experience, location, and employer.

What is a day support?

Day Support workers are professionals who assist individuals with disabilities or special needs during the daytime, often in a community or center-based setting. Their primary role is to provide support with daily activities, social engagement, skill development, and personal care as needed. They help clients participate in recreational, educational, and vocational activities, promoting independence and quality of life. Day Support workers also communicate with families and other care providers to ensure a consistent support network for each individual.

What skills and qualifications are needed to thrive as a day support professional?

To thrive as a Day Support professional, you need foundational knowledge in human services, basic caregiving skills, and typically a high school diploma or relevant certification. Familiarity with individualized support plans (ISPs), documentation systems, and sometimes first aid/CPR certification is important. Empathy, patience, and strong communication are essential soft skills for effectively assisting individuals with disabilities or special needs. These qualities ensure safe, personalized care and foster a supportive, positive environment for those receiving day support services.

What are common challenges faced by day support professionals, and how can they be managed?

Day Support professionals often work with individuals who have varying levels of developmental or physical disabilities, which can present unique communication and behavioral challenges. Managing these situations requires patience, adaptability, and strong interpersonal skills. Building rapport with participants, collaborating closely with team members, and using individualized support plans are key strategies for success. Regular training and open communication within the team also help Day Support staff navigate challenging situations effectively and provide the best care possible.

What is the difference between Day Support vs Personal Support?

AspectDay SupportPersonal Support
CredentialsCertifications in caregiving or support workSimilar certifications, often with additional personal care training
Work EnvironmentDaytime hours, community or residential settingsVaries; may include home or community settings
Employer & Industry UsageHealth, social services, community organizationsHome care agencies, health services
Common Search & ComparisonOften compared for roles supporting daily activitiesFocuses on personal care and daily living assistance

Day Support and Personal Support roles both involve assisting individuals with daily activities. Day Support typically refers to daytime assistance in community or residential settings, while Personal Support emphasizes personalized care, often in home environments. Both roles require similar certifications and are used within health and social service industries, but they differ mainly in work setting and scope of personal care provided.

What are the most commonly searched types of Support jobs in Ontario?

The most popular types of Support jobs in Ontario are:

What are popular job titles related to Day Support jobs in Ontario?

For Day Support jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Day Support jobs in Ontario look for?

The top searched job categories for Day Support jobs in Ontario are:

What cities in Ontario are hiring for Day Support jobs?

Cities in Ontario with the most Day Support job openings:

Infographic showing various Day Support job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $34,253 per year, or $16.5 per hour.

Software Support Specialist

EventConnect LLC

London, ON • On-site

Full-time

Re-posted 23 days ago


Job description


Overview

The Software Support Specialist role is part of EventConnect's Operations team and is designed to build deep hands-on knowledge of our software, customers, and business operations through direct day-to-day support experience.


This role is a strong fit for someone early in their career who is interested in technology, software products, and solving real customer problems in a fast-moving environment.


About The Role

As a Software Support Specialist, you will be a member of the Operations team, helping customers successfully use the EventConnect platform while developing a strong understanding of the workflows that drive our business.


This role offers meaningful exposure to product behaviour, customer pain points, process gaps, and the day-to-day realities of supporting a live software platform. Strong performance may create future opportunities for broader growth within EventConnect, including technical roles, depending on performance, business needs, and role availability.


Key Responsibilities

Provide Tier 1 technical and functional support for EventConnect users by phone, email, chat, and ticketing systems
Troubleshoot reservation, event, and workflow-related issues and help guide users through platform questions and configuration needs
Reproduce, diagnose, and resolve customer-reported issues, escalating more complex bugs or feature requests to Product or Engineering with clear and accurate documentation
Support customers and internal teams with key workflows, including EMS/EMC, reservations, event setup, and related operational processes
Document support interactions, known issues, workarounds, and process improvements in internal knowledge bases and support materials
Monitor support queues, prioritize incoming requests, and meet team KPIs related to response times, resolution quality, and customer satisfaction
Identify recurring issues, workflow friction, and opportunities for better documentation, process improvement, or internal tooling
Contribute to support playbooks, training materials, and internal process refinement based on customer patterns and day-to-day operational experience
Collaborate with Customer Success, Product, and Engineering teams to share customer insights and help improve the platform over time


Required Skills/Qualifications

Development background through work experience, personal projects, bootcamp or certification, or formal training
Familiarity with at least one programming language, scripting, or building small applications
Strong written and verbal communication skills
Strong problem-solving skills, curiosity, and persistence
Interest in software, technology, and digital products
Ability to learn new systems, workflows, and tools quickly
Customer-focused mindset with empathy, patience, and professionalism
Ability to manage multiple priorities in a fast-paced environment
Ability to work both independently and collaboratively as part of a team


Why Join EventConnect

Be part of a growing company building software for the sports and event industry
Gain deep product knowledge and firsthand exposure to how customers use the platform every day
Work in a collaborative environment where support, operations, and product knowledge are valued
Competitive compensation, benefits, and professional development opportunities


Equal Opportunity

EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates during all aspects of the selection process.

If a candidate is selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests accommodation, adjustments will be made to support their specific needs.