Software Support Specialist
London, ON · On-site
This role offers meaningful exposure to product behaviour, customer pain points, process gaps, and the day-to-day realities of supporting a live software platform. Strong performance may create ...
London, ON · On-site
This role offers meaningful exposure to product behaviour, customer pain points, process gaps, and the day-to-day realities of supporting a live software platform. Strong performance may create ...
London, ON · On-site
This role offers meaningful exposure to product behaviour, customer pain points, process gaps, and the day-to-day realities of supporting a live software platform. Strong performance may create ...
Richmond Hill, ON · On-site
CA$92K - CA$138K/yr
You will manage a team of Premium Support employees and delivery managers in their day-to-day support and management activities towards this goal, providing effective leadership and mentoring within ...
New
Richmond Hill, ON · On-site
CA$92K - CA$138K/yr
You will manage a team of Premium Support employees and delivery managers in their day-to-day support and management activities towards this goal, providing effective leadership and mentoring within ...
New
Toronto, ON · Hybrid
CA$58K - CA$65K/yr
The specialist plays a vital role in maintaining customer satisfaction and ensuring smooth day-to-day support operations. Key Responsibilities: * Serve as the initial responder to customer inquiries ...
Toronto, ON · Hybrid
CA$58K - CA$65K/yr
The specialist plays a vital role in maintaining customer satisfaction and ensuring smooth day-to-day support operations. Key Responsibilities: * Serve as the initial responder to customer inquiries ...
Toronto, ON · Hybrid
CA$58K - CA$65K/yr
The specialist plays a vital role in maintaining customer satisfaction and ensuring smooth day-to-day support operations. Key Responsibilities: * Serve as the initial responder to customer inquiries ...
Toronto, ON · Hybrid
CA$58K - CA$65K/yr
The specialist plays a vital role in maintaining customer satisfaction and ensuring smooth day-to-day support operations. Key Responsibilities: * Serve as the initial responder to customer inquiries ...
Manage day-to-day support operations, incident management, problem management, and production stability * Own application availability, service levels, operational KPIs, and major incident response
Manage day-to-day support operations, incident management, problem management, and production stability * Own application availability, service levels, operational KPIs, and major incident response
Toronto, ON · On-site
CA$96K - CA$136K/yr
As a team, we work to deliver value for our clients every day. About This Role We are looking for someone to provide a broad range of systems and application support, research and analysis ...
Toronto, ON · On-site
CA$96K - CA$136K/yr
As a team, we work to deliver value for our clients every day. About This Role We are looking for someone to provide a broad range of systems and application support, research and analysis ...
Toronto, ON · On-site
CA$59K - CA$84K/yr
Provide effective day-to-day support for applications/systems through accurate problem identification and timely resolution of production issues; perform controlled and timely resolution of incidents ...
Toronto, ON · On-site
CA$59K - CA$84K/yr
Provide effective day-to-day support for applications/systems through accurate problem identification and timely resolution of production issues; perform controlled and timely resolution of incidents ...
TTM Healthcare Solutions (TTM) is partnering with a leading Social Care organisation to recruit Support Workers /HCA for temporary roles in Co. Leitrim. As part of the TTM team, you'll have access to ...
TTM Healthcare Solutions (TTM) is partnering with a leading Social Care organisation to recruit Support Workers /HCA for temporary roles in Co. Leitrim. As part of the TTM team, you'll have access to ...
Toronto, ON · On-site
CA$20.98/hr
As a Care Support Assistant your typical day will impact in the following ways: • Provide day to day care and support to each individual resident; to offer a warm, safe environment for each ...
Toronto, ON · On-site
CA$20.98/hr
As a Care Support Assistant your typical day will impact in the following ways: • Provide day to day care and support to each individual resident; to offer a warm, safe environment for each ...
Toronto, ON · On-site
Working proactively in the day-to-day support of Managing Counsel and Law Clerk including file maintenance, reminder system and managing expense reports * Using initiative and good judgment to ...
Toronto, ON · On-site
Working proactively in the day-to-day support of Managing Counsel and Law Clerk including file maintenance, reminder system and managing expense reports * Using initiative and good judgment to ...
Toronto, ON · On-site
CA$20.98/hr
As a Care Support Assistant your typical day will impact in the following ways: • Provide day to day care and support to each individual resident; to offer a warm, safe environment for each ...
Toronto, ON · On-site
CA$20.98/hr
As a Care Support Assistant your typical day will impact in the following ways: • Provide day to day care and support to each individual resident; to offer a warm, safe environment for each ...
While this role is not expected to write code or perform day-to-day support work, you should comfortably understand: * Enterprise software * Hardware troubleshooting * Point-of-sale environments
While this role is not expected to write code or perform day-to-day support work, you should comfortably understand: * Enterprise software * Hardware troubleshooting * Point-of-sale environments
While this role is not expected to write code or perform day-to-day support work, you should comfortably understand: * Enterprise software * Hardware troubleshooting * Point-of-sale environments
While this role is not expected to write code or perform day-to-day support work, you should comfortably understand: * Enterprise software * Hardware troubleshooting * Point-of-sale environments
\n \n \n \n \n The role would allow the successful candidate to learn new skills on a daily basis and will be exposed to all elements of the product lifecycle from day to day support, to development ...
\n \n \n \n \n The role would allow the successful candidate to learn new skills on a daily basis and will be exposed to all elements of the product lifecycle from day to day support, to development ...
Markham, ON · On-site
CA$25.41 - CA$27.62/hr
The Personal Support Worker (PSW) will provide personal care to assist clients in their daily ... Ability to work day shifts, including weekends and short shifts. May be required to work an ...
Markham, ON · On-site
CA$25.41 - CA$27.62/hr
The Personal Support Worker (PSW) will provide personal care to assist clients in their daily ... Ability to work day shifts, including weekends and short shifts. May be required to work an ...
Mississauga, ON · On-site
CA$25.41 - CA$27.62/hr
The Personal Support Worker (PSW) will provide personal care to assist clients in their daily ... Ability to work permanent day shifts, including weekends and short shifts. May be required to work ...
Mississauga, ON · On-site
CA$25.41 - CA$27.62/hr
The Personal Support Worker (PSW) will provide personal care to assist clients in their daily ... Ability to work permanent day shifts, including weekends and short shifts. May be required to work ...
Benefits Competitive pay rates Weekly pay Flexible day shifts to suit your availability Dedicated recruitment consultant support TTM Perks at Work discounts Employee Assistance Programme ...
Benefits Competitive pay rates Weekly pay Flexible day shifts to suit your availability Dedicated recruitment consultant support TTM Perks at Work discounts Employee Assistance Programme ...
Mississauga, ON · On-site
CA$25.41 - CA$27.62/hr
The Personal Support Worker (PSW) will provide personal care to assist clients in their daily ... Ability to work day shifts, including weekends and short shifts. May be required to work an ...
Mississauga, ON · On-site
CA$25.41 - CA$27.62/hr
The Personal Support Worker (PSW) will provide personal care to assist clients in their daily ... Ability to work day shifts, including weekends and short shifts. May be required to work an ...
Toronto, ON · On-site
... supporting the infrastructure and built assets that play a vital role in our society and helping ... We are seeking a detail-oriented and professional Day Porters to join our team in Toronto, Canada.
Quick apply
Toronto, ON · On-site
... supporting the infrastructure and built assets that play a vital role in our society and helping ... We are seeking a detail-oriented and professional Day Porters to join our team in Toronto, Canada.
Toronto, ON · On-site
Provide day to day support for Wealth Management Data applications platforms including Linux, Windows and Cloud (public & private) * Take ownership of security patches and updates for operating ...
Toronto, ON · On-site
Provide day to day support for Wealth Management Data applications platforms including Linux, Windows and Cloud (public & private) * Take ownership of security patches and updates for operating ...
$7.93 - $10.10
7% of jobs
$10.10 - $12.26
17% of jobs
$12.33 is the 25th percentile. Wages below this are outliers.
$12.26 - $14.42
32% of jobs
$14.42 - $16.59
17% of jobs
$16.92 is the 75th percentile. Wages above this are outliers.
$16.59 - $18.75
14% of jobs
$18.75 - $20.91
4% of jobs
$20.91 - $23.08
2% of jobs
$23.08 - $25.24
3% of jobs
$25.24 - $27.40
2% of jobs
$27.40 - $29.57
1% of jobs
$29.57 - $31.73
1% of jobs
$7
$16
$31
| Aspect | Day Support | Personal Support |
|---|---|---|
| Credentials | Certifications in caregiving or support work | Similar certifications, often with additional personal care training |
| Work Environment | Daytime hours, community or residential settings | Varies; may include home or community settings |
| Employer & Industry Usage | Health, social services, community organizations | Home care agencies, health services |
| Common Search & Comparison | Often compared for roles supporting daily activities | Focuses on personal care and daily living assistance |
Day Support and Personal Support roles both involve assisting individuals with daily activities. Day Support typically refers to daytime assistance in community or residential settings, while Personal Support emphasizes personalized care, often in home environments. Both roles require similar certifications and are used within health and social service industries, but they differ mainly in work setting and scope of personal care provided.
The most popular types of Support jobs in Ontario are:
For Day Support jobs in Ontario, the most frequently searched job titles are:
The top searched job categories for Day Support jobs in Ontario are:
Cities in Ontario with the most Day Support job openings:

Full-time
Re-posted 23 days ago
Overview
The Software Support Specialist role is part of EventConnect's Operations team and is designed to build deep hands-on knowledge of our software, customers, and business operations through direct day-to-day support experience.
This role is a strong fit for someone early in their career who is interested in technology, software products, and solving real customer problems in a fast-moving environment.
About The Role
As a Software Support Specialist, you will be a member of the Operations team, helping customers successfully use the EventConnect platform while developing a strong understanding of the workflows that drive our business.
This role offers meaningful exposure to product behaviour, customer pain points, process gaps, and the day-to-day realities of supporting a live software platform. Strong performance may create future opportunities for broader growth within EventConnect, including technical roles, depending on performance, business needs, and role availability.
Key Responsibilities
Provide Tier 1 technical and functional support for EventConnect users by phone, email, chat, and ticketing systems
Troubleshoot reservation, event, and workflow-related issues and help guide users through platform questions and configuration needs
Reproduce, diagnose, and resolve customer-reported issues, escalating more complex bugs or feature requests to Product or Engineering with clear and accurate documentation
Support customers and internal teams with key workflows, including EMS/EMC, reservations, event setup, and related operational processes
Document support interactions, known issues, workarounds, and process improvements in internal knowledge bases and support materials
Monitor support queues, prioritize incoming requests, and meet team KPIs related to response times, resolution quality, and customer satisfaction
Identify recurring issues, workflow friction, and opportunities for better documentation, process improvement, or internal tooling
Contribute to support playbooks, training materials, and internal process refinement based on customer patterns and day-to-day operational experience
Collaborate with Customer Success, Product, and Engineering teams to share customer insights and help improve the platform over time
Required Skills/Qualifications
Development background through work experience, personal projects, bootcamp or certification, or formal training
Familiarity with at least one programming language, scripting, or building small applications
Strong written and verbal communication skills
Strong problem-solving skills, curiosity, and persistence
Interest in software, technology, and digital products
Ability to learn new systems, workflows, and tools quickly
Customer-focused mindset with empathy, patience, and professionalism
Ability to manage multiple priorities in a fast-paced environment
Ability to work both independently and collaboratively as part of a team
Why Join EventConnect
Be part of a growing company building software for the sports and event industry
Gain deep product knowledge and firsthand exposure to how customers use the platform every day
Work in a collaborative environment where support, operations, and product knowledge are valued
Competitive compensation, benefits, and professional development opportunities
Equal Opportunity
EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates during all aspects of the selection process.
If a candidate is selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests accommodation, adjustments will be made to support their specific needs.