Procurement Operations Manager Jobs in Ontario (NOW HIRING)

Procurement Strategy & Strategic Sourcing 

• Own and evolve Caseware's procurement strategy, operating model, and roadmap, ensuring procurement capabilities scale with the organization. 
• Lead complex, high-value and strategically important sourcing initiatives from business requirements and market analysis through vendor selection, negotiation, contracting, implementation, and ongoing supplier management. 
• Develop category and sourcing strategies that balance commercial value, service quality, operational requirements, risk, scalability, and business objectives. 
• Lead competitive sourcing processes, including RFIs, RFPs, negotiations, vendor evaluations, and commercial assessments. 
• Partner with senior business leaders to challenge requirements, evaluate alternatives, and develop procurement strategies aligned with organizational priorities. 
• Identify and execute opportunities to consolidate vendors, rationalize technology and services, standardize purchasing practices, and reduce total cost of ownership. 
• Develop strategic supplier management practices for Caseware's most critical and highest-spend vendors. 

Procurement Infrastructure, Technology & AI 

• Own the design and build-out of Caseware's centralized contract and vendor repository, creating a reliable source of truth for vendor, contract, commercial, renewal, licensing, and ownership information. 
• Establish the data standards, controls, processes, and accountabilities required to maintain accurate and complete procurement and contract information. 
• Build scalable processes and technology for contract intake, approvals, purchasing, renewals, amendments, terminations, and vendor lifecycle management. 
• Evaluate, implement, and optimize procurement, contract lifecycle management (CLM), spend management, and related technologies. 
• Develop and execute a procurement automation and AI roadmap, identifying opportunities to use AI and automation to streamline contract and vendor data capture, sourcing activities, renewal management, spend classification, analytics, reporting, and procurement workflows. 
• Partner with Legal, IT, Information Security, Finance, and other stakeholders to integrate procurement processes and technology into broader enterprise workflows and systems. 
• Continuously evaluate emerging procurement technologies and AI capabilities and develop business cases for investments that improve efficiency, controls, insight, and scalability. 

Renewal, License & Vendor Lifecycle Management 

• Build and own a centralized renewal management program providing forward-looking visibility into upcoming renewals, commercial commitments, notice periods, pricing changes, and business decisions. 
• Establish proactive renewal planning processes that enable sufficient time for negotiation, competitive sourcing, consolidation, or termination. 
• Develop visibility and governance over SaaS licenses, subscriptions, and seat counts, partnering with IT, Finance, and business owners to identify unused or underutilized licenses and optimize subscription costs. 
• Establish processes to compare contracted licenses and entitlements against actual utilization and business requirements. 
• Develop mechanisms to identify duplicate technology, overlapping functionality, unnecessary subscriptions, and opportunities for vendor consolidation. 
• Establish vendor lifecycle processes spanning onboarding, due diligence, contracting, performance management, renewal, and offboarding. 
• Build vendor scorecards and performance management frameworks for strategic suppliers. 

Procurement Analytics & Spend Intelligence 

• Build the procurement analytics capability, creating visibility into organizational spend, supplier concentration, contract commitments, renewals, savings, license utilization, procurement activity, and supplier performance. 
• Develop procurement dashboards, KPIs, and executive reporting that provide leadership with actionable insight into spend, risk, opportunities, and procurement performance. 
• Establish spend categorization and data standards to enable reliable enterprise-wide procurement analysis. 
• Develop reporting that tracks realized and forecast savings, cost avoidance, supplier consolidation, renewal outcomes, and procurement pipeline. 
• Use procurement and financial data to identify sourcing opportunities, demand management opportunities, and areas of commercial or operational risk. 
• Provide data-driven recommendations to senior leadership to support budgeting, forecasting, vendor strategy, and investment decisions. 

Procurement Governance & Operating Model 

• Own the design, implementation, and ongoing evolution of Caseware's procurement governance framework and processes. 
• Partner with Finance and Legal to develop and maintain the Delegation of Authority (DOA) framework as it relates to purchasing, contracting, financial commitments, and vendor approvals. 
• Define clear procurement thresholds, approval requirements, decision rights, escalation paths, and accountabilities. 
• Build and maintain procurement policies, standard operating procedures, workflows, playbooks, templates, and controls. 
• Establish clear intake and purchasing processes that provide employees with an efficient and consistent experience when engaging vendors. 
• Ensure procurement activities comply with internal policies, financial controls, legal requirements, privacy standards, security requirements, and applicable regulatory obligations. 
• Partner with Information Security, Privacy, Legal, Finance, IT, and business stakeholders to establish coordinated vendor due diligence and risk-management processes. 
• Monitor adherence to procurement policies and identify opportunities to strengthen controls without unnecessarily slowing the business. 

Commercial & Vendor Management 

• Lead sophisticated commercial negotiations across technology, SaaS, cloud services, professional services, consulting, and corporate services agreements. 
• Develop negotiation strategies for strategically important and high-value suppliers, including pricing, commercial structures, renewal protections, usage commitments, and other key business terms. 
• Serve as a senior commercial advisor to business leaders evaluating significant vendor investments. 
• Establish and manage relationships with strategic suppliers and develop executive-level vendor governance where appropriate. 
• Partner with Legal on contractual negotiations and with Finance on commercial modelling, budgeting, and financial commitments. 
• Identify commercial, operational, concentration, and supplier risks and develop appropriate mitigation strategies. 

Financial & Business Partnership 

• Partner with Finance and business leaders to develop enterprise-wide visibility into third-party spend and contractual commitments. 
• Support annual budgeting, forecasting, and strategic planning through supplier, renewal, licensing, and spend analysis. 
• Develop procurement savings targets and methodologies for measuring realized savings, cost avoidance, and other procurement value. 
• Advise senior leaders on sourcing strategies, commercial structures, supplier decisions, and procurement risk. 
• Build strong relationships across Caseware and position Procurement as a strategic business partner rather than solely a transactional function. 

Transformation & Continuous Improvement 

• Lead procurement transformation initiatives that improve scalability, efficiency, governance, data quality, commercial outcomes, and employee experience. 
• Develop a multi-year roadmap for the maturity of Caseware's procurement function, including people, processes, technology, data, governance, and automation. 
• Establish procurement performance measures and use them to identify and prioritize improvement opportunities. 
• Stay current on procurement, SaaS commercial models, AI, automation, supplier management, and procurement technology trends. 
• Lead cross-functional initiatives supporting operational excellence and broader organizational priorities. 

• 8-10 years of progressive experience in procurement, strategic sourcing, procurement operations, vendor management, or related disciplines, preferably within a global SaaS, technology, or professional services organization. 
• Demonstrated experience building or significantly transforming procurement capabilities, processes, governance, or operating models, rather than solely operating within established processes. 
• Significant experience leading complex, high-value commercial negotiations and strategic sourcing initiatives. 
• Deep understanding of technology procurement, SaaS licensing, software subscriptions, cloud services, professional services, and related commercial models. 
• Experience developing contract repositories, renewal management programs, procurement workflows, supplier management processes, or CLM/procurement technology. 
• Strong understanding of Delegation of Authority, procurement governance, financial controls, contract lifecycle management, and vendor risk management. 
• Demonstrated ability to analyze spend, contractual commitments, licensing data, and supplier information and translate data into actionable business recommendations. 
• Experience developing procurement KPIs, dashboards, executive reporting, and spend analytics. 
• Strong commercial judgment with the ability to identify opportunities beyond negotiated price, including demand management, license optimization, vendor consolidation, and total cost of ownership. 
• Demonstrated ability to influence and advise senior leaders and navigate competing priorities across Legal, Finance, IT, Information Security, and business functions. 
• Strong project and change management capabilities with demonstrated success leading cross-functional transformation initiatives. 
• Advanced analytical and financial modelling skills. 

Preferred 

• Experience implementing or optimizing procurement, spend management, vendor management, or contract lifecycle management platforms. 
• Experience applying AI, automation, or advanced analytics to procurement or contract management processes. 
• Experience developing SaaS license and seat optimization programs. 
• Experience establishing procurement operations in a growing or transforming organization. 
• Experience supporting global procurement across multiple jurisdictions and business units. 
• Professional procurement certification such as SCMP, CPSM, CIPS, or equivalent is considered an asset. 

• A centralized and reliable source of truth for contracts and vendors. 
• Proactive visibility and management of renewals and contractual commitments. 
• Improved visibility and optimization of SaaS licenses, subscriptions, and seat utilization. 
• Meaningful procurement analytics and executive-level spend intelligence. 
• Clear procurement governance, approval authorities, and purchasing processes. 
• Increased automation and effective application of AI across procurement workflows. 
• Stronger strategic supplier management and comm...