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Support Coordinator Jobs in Virginia (NOW HIRING)

Dominion Waiver

Support Coordinator

Richmond, VA · On-site

Company Description Dominion Waiver contributes to the growth of individuals with disabilities through dynamic support programs and societal influence. Coordinates the development and implementation ...

Dominion Waiver

Support Coordinator

Richmond, VA · On-site

Company Description Dominion Waiver contributes to the growth of individuals with disabilities through dynamic support programs and societal influence. • Coordinates the development and ...

CTR GROUP

Customer Support Coordinator

Hampton, VA · On-site

$18.75/hr

Customer Support Coordinator CTR Group is seeking a Customer Support Coordinator with an established Manufacturing Company located in Hampton, VA. Pay Rate: $18.75 per hour with Benefits. Job Summary:

Circle of Friends

DAY SUPPORT COORDINATOR

Suffolk, VA · On-site

The Coordinator provides direct training and guidance to Direct Support Professionals (DSPs) and conducts routine supervision to ensure consistent delivery of high-quality services. The position ...

Quala

Terminal Support Coordinator

Chesapeake, VA · On-site

$20 - $21/hr

Our Terminal Support Coordinators are essential to our business as they support all front office operations with billing, dispatch, and equipment control operations. Address: 4141 S. Military Hwy ...

Quala

Terminal Support Coordinator

Chesapeake, VA

$20 - $21/hr

Our Terminal Support Coordinators are essential to our business as they support all front office operations with billing, dispatch, and equipment control operations. Address: 4141 S. Military Hwy ...

Cuisine Solutions

Sales Support Coordinator I

Sterling, VA · On-site

$20.75 - $28/hr

Sales Support Coordinator I SUMMARY : Reporting to the Sales Support Manager, the Sales Support Coordinator will provide direct support to one or multiple sales teams to includes Sales Directors and ...

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$35

How much do support coordinator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for support coordinator in Virginia is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.48 per hour, depending on experience, location, and employer.

What is a support coordinator?

A support coordinator works with health care facilities and government agencies to help patients get the health benefits or services they need. As a support coordinator, you meet with clients and their families to determine what services they need. You check their insurance benefits to confirm eligibility and develop an individualized plan to provide the resources they need for treatment or to improve their quality of life. Those working for private health care companies may coordinate the specific services offered by the organization, scheduling treatments and follow-up appointments. Support coordinators who work for social service agencies may focus on insurance eligibility and getting approval for patient treatments and care.

What are some common challenges support coordinators face when managing multiple client cases simultaneously?

Support Coordinators often manage a high volume of cases, each with unique client needs and varying levels of urgency. Balancing these demands requires strong organizational skills, effective prioritization, and clear communication with clients and service providers. Time management and staying up-to-date with documentation are essential to ensure no client's needs are overlooked. Regular team meetings and collaboration with colleagues can help address complex cases and share strategies for workload management.

What are the key skills and qualifications needed to thrive as a support coordinator, and why are they important?

To thrive as a Support Coordinator, you need strong organizational abilities, case management experience, and typically a relevant qualification in social work, disability services, or community services. Familiarity with client management systems, documentation software, and knowledge of relevant legislation such as the NDIS is often required. Excellent communication, empathy, and problem-solving skills help build trust and effectively support clients’ needs. These competencies ensure that clients receive coordinated, high-quality services tailored to their individual goals and circumstances.
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For Support Coordinator jobs in Virginia, the most frequently searched job titles are:

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Support Coordinator jobs near you
Infographic showing various Support Coordinator job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,201 per year, or $22.7 per hour.

Support Coordinator

Washington, VA

Crossroads Talent Solutions
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Crossroads Talent Solutionsexternal

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Founded in 2014, Crossroads Talent Solutions, LLC is a dynamic organization dedicated to providing exceptional staffing solutions across various industries. With over 11 years of experience, we specialize in connecting talented professionals with rewarding career opportunities, ensuring that businesses have access to the best talent to drive their success. Some of our esteemed customers include the United States Air Force (USAF), the United States Army, the United States Navy, and the National Oceanic and Atmospheric Administration (NOAA). At Crossroads, we are committed to delivering innovative and effective solutions that meet the unique needs of our clients and help them achieve their goals.

Job Title: Support Coordinator

Location: Washington, DC
Position Type: Full-time, Contract (Service Contract Act Position)
Work Hours: Monday-Friday, 8:00 a.m.-6:00 p.m. ET

Summary:
The Support Coordinator provides administrative and clerical support to the United States Attorneys' Offices (USAOs) by assisting the Mega Victim Case Assistance Program (MCAP). This role focuses on victim communication, data entry, address research, and case status updates to ensure victims receive timely information and services.

Responsibilities:

  • Answer calls and emails from victims and provide case status information using approved scripts.
  • Return voicemails from call center and USAOs.
  • Conduct online data and address research for victim notifications and restitution checks.
  • Update contact information in the Victim Notification System (VNS).
  • Perform data entry, restitution record updates, and spreadsheet management.
  • Provide resources, referrals, and case updates to victims.
  • Maintain accurate records and reports.
  • Communicate professionally with victims, USAO staff, and EOUSA personnel.
  • Perform additional duties as assigned in support of MCAP.

Qualifications:

  • High school diploma required; bachelor's degree preferred (business administration, criminal justice, or related field).
  • Minimum 1 year of professional experience in customer service, data entry, or victim services.
  • Strong attention to detail and organizational skills.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Ability to work independently and handle sensitive information with professionalism.

Benefits

  • Medical/Dental/Vision Benefits Offered
  • 401k
  • Life Insurance plans
  • Employee Health and Wellness program

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Equal Opportunity Employer/Veteran/Disabled

Employment Type: FULL_TIME

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