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Virtual Support Jobs in Virginia (NOW HIRING)

Sentara Health

SMG Virtual Hiring Event

Norfolk, VA · On-site

$10K/mo

Virtual interviews help employers connect with job seekers when they are not in the same physical ... Work Perks PLUS, Sentara has MORE benefits that support the needs of you and your family. Ask about ...

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Virtual Support information

See Virginia salary details

$14

$25

$44

How much do virtual support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for virtual support in Virginia is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Virginia?

The most popular types of Support jobs in Virginia are:

What are popular job titles related to Virtual Support jobs in Virginia?

For Virtual Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Virginia look for?

The top searched job categories for Virtual Support jobs in Virginia are:

What cities in Virginia are hiring for Virtual Support jobs?

Cities in Virginia with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $53,714 per year, or $25.8 per hour.

Remote Virtual Assistant

Fredericksburg, VA • Remote

Matern Staffing Inc.
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Matern Staffing Inc.external

$15 - $20/hr

Other

Posted 4 days ago

Job description

We are looking for a reliable, organized, and motivated Virtual Assistant to join our remote team. This is an excellent entry-level opportunity for someone looking to gain professional experience while enjoying the flexibility of working remotely.
The ideal candidate is comfortable using basic computer tools, communicates clearly, pays attention to detail, and is able to manage tasks independently.

Requirements/Responsibilities

Key Responsibilities
Provide general administrative and virtual support
Manage emails, calendars, and basic scheduling
Organize digital files, documents, and information
Perform data entry and routine administrative tasks
Assist with online research and information gathering
Communicate professionally with team members and clients
Complete assigned tasks accurately and within deadlines
Maintain confidentiality and handle information responsibly
Qualifications
No prior experience required; training will be provided
Strong communication and organizational skills
Basic computer and internet skills
Ability to work independently in a remote environment
Good attention to detail and time-management skills
Reliable, professional, and willing to learn
Comfortable working with common online communication and productivity tools
What We Offer
Part-time remote position
Flexible scheduling
Entry-level opportunity with training
Competitive compensation
Opportunities for professional growth
Supportive remote work environment
Employee benefits and additional perks

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