ZipRecruiter

Log In

1

Virtual Chat Assistant Jobs in Virginia (NOW HIRING)

Sentara Health

SMG Virtual Hiring Event

Norfolk, VA · On-site

$10K/mo

Since hiring is a human process, employers would like to talk with you online (chat, video, or ... Certified Medical Assistant or Registered Medical Assistant certifications are required. * Will ...

Sentara Healthcare

SMG Virtual Hiring Event

Norfolk, VA · On-site +1

Since hiring is a human process, employers would like to talk with you online (chat, video, or ... Certified Medical Assistant or Registered Medical Assistant certifications are required. * Will ...

David's Bridal, LLC.

Assistant Store Manager

Richmond, VA · On-site

$18.50 - $24.99/hr

Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs ... During any live interview (virtual or in-person), candidates must not use real-time generative AI ...

next page

Showing results 1-20

All JobsChat JobsVirtual Chat Assistant JobsVirtual Chat Assistant Jobs in Virginia

Virtual Chat Assistant information

What is a virtual chat assistant?

Virtual chat assistants are professionals who provide customer support, information, or other assistance online, primarily through chat platforms. They handle tasks such as answering customer inquiries, resolving issues, providing product or service information, and sometimes performing administrative work. Virtual chat assistants can work for a variety of industries and often work remotely, making them a flexible option for both employers and employees. Their goal is to ensure customers receive prompt, accurate, and helpful responses to their questions or concerns.

What are the key skills and qualifications needed to thrive as a virtual chat assistant?

To thrive as a Virtual Chat Assistant, you need strong written communication skills, quick typing abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional interpersonal skills, patience, and multitasking abilities help you stand out in this role. These skills are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a remote environment.

What are some common challenges virtual chat assistants face when communicating with customers online?

Virtual Chat Assistants often encounter challenges such as interpreting ambiguous customer queries, managing multiple conversations simultaneously, and maintaining a consistent, friendly tone across all interactions. They must quickly adapt to different customer personalities and resolve issues efficiently, even with limited context. Continuous learning about company products and services, as well as utilizing knowledge bases, helps overcome these challenges and ensures high-quality support.

What is the difference between Virtual Chat Assistant vs Customer Service Representative?

AspectVirtual Chat AssistantCustomer Service Representative
CredentialsBasic computer skills, communication skillsHigh school diploma, customer service training
Work EnvironmentRemote, online platformsCall centers, retail stores, offices
Industry UsageE-commerce, tech companies, online servicesRetail, telecom, banking
Job FocusHandling online chats, providing info, troubleshootingPhone calls, in-person support, email

While both roles involve assisting customers, Virtual Chat Assistants primarily handle online chat inquiries remotely, focusing on digital communication. Customer Service Representatives often work in person or over the phone, providing direct support. The roles overlap in communication skills and industry usage but differ mainly in work environment and interaction methods.

How do you become a virtual chat assistant?

To become a virtual chat assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat platforms or customer service tools. Many roles require a high school diploma or equivalent, and some employers may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new assistants with specific software and protocols.

How to become a virtual chat assistant?

To become a virtual chat assistant, you typically need strong communication skills, basic computer literacy, and familiarity with chat or customer service platforms. Many roles require a high school diploma or equivalent, and some employers prefer prior customer service experience or relevant certifications. Flexibility and the ability to work independently are also important qualities for this role.

What are popular job titles related to Virtual Chat Assistant jobs in Virginia?

For Virtual Chat Assistant jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Virtual Chat Assistant jobs in Virginia look for?

The top searched job categories for Virtual Chat Assistant jobs in Virginia are:

What cities in Virginia are hiring for Virtual Chat Assistant jobs?

Cities in Virginia with the most Virtual Chat Assistant job openings:

Virtual Chat Assistant jobs near you
Infographic showing various Virtual Chat Assistant job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

SMG Virtual Hiring Event

Norfolk, VA • On-site

Sentara Health
Hospitals • 10K+ employees
Learn more about Sentara Healthexternal

$10K/mo

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 417 frontline employees who took The Breakroom Quiz

496th of 898 rated healthcare providers

Job description

City/State
Norfolk, VA
Work Shift
Multiple shifts available
Overview:
Sentara Medical Group is having a Virtual Hiring Event on September 15th from 11am-2pm.
What is a virtual interview?
Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video, or phone) to see if you meet the requirements for the job.
Sign up here: Sentara Medical Group Virtual Hiring Event Hampton Roads
**Sign on Bonus available to qualified candidates for qualified positions!**
Positions Available:
CMA - Certified Medical Assistant
  • Full-time/ Part-time Medical Assistant positions are available in Chesapeake, Portsmouth, Norfolk, Suffolk, Virginia Beach or Surrounding Southside communities

Qualifications:
  • Certified Medical Assistant or Registered Medical Assistant certifications are required.
  • Will accept EMT-B
  • High School Diploma or Equivalent

LPN - Licensed Practical Nurse
  • Full-Time/ Part-time LPN positions available in Chesapeake, Portsmouth, Norfolk, Suffolk, Virginia Beach or Surrounding Southside communities

Qualifications:
  • Current/Active LPN License
  • Diploma in Practical Nursing
  • (3) years of LPN experience preferred
  • BLS Certification

RN - Registered Nurse
  • Full-Time/ Part-time RN positions available in Chesapeake, Portsmouth, Norfolk, Suffolk, Virginia Beach or Surrounding Southside communities

Qualifications:
  • Current/Active RN License
  • Registered Nurse Diploma, Associate's, Bachelor's or Master's
  • BLS Certification

Sentara offers a wide range of benefits to include:
  • Medical, Dental, Vision
  • Paid Time Off, Sick
  • Tuition Reimbursement
  • 401k/403b, 401a
  • Performance Bonus
  • Career Advancement Opportunities
  • Work Perks

PLUS, Sentara has MORE benefits that support the needs of you and your family. Ask about our Student Debt Program, our additional floating holiday that was added, or our new resources that will help strengthen your financial outlook. We are confident that you will find our new, enhanced benefit package will exceed your expectations!
Keywords: Medical Assistant, CMA, RMA, EMT-B, LPN, RN, Monster, Talroo-Allied Health, #Indeed
.
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
•Pet Insurance
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!
Sentara Norfolk General Hospital , located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.
In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women's health, including a state-of-the-art neonatal intensive care unit.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

What Sentara Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply