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Virtual Support Jobs in Virginia (NOW HIRING)

POSH

Virtual Receptionist

Virginia Beach, VA

$21/hr

Our Virginia Beach headquarters thrives on a culture of compassion and mutual support. We believe ... Virtual Receptionist services. Qualifications for Success: We are looking for candidates who bring ...

IMEG

Virtual Design Coordinator

Norfolk, VA · On-site

The role supports BIM coordination, model management, standards compliance, and workflow alignment ... Virtual Design Markets: Commercial Ownership: 100% employee-owned (ESOP) Work Schedule: Full-time ...

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$14

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$44

How much do virtual support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for virtual support in Virginia is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Virginia?

The most popular types of Support jobs in Virginia are:

What are popular job titles related to Virtual Support jobs in Virginia?

For Virtual Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Virginia look for?

The top searched job categories for Virtual Support jobs in Virginia are:

What cities in Virginia are hiring for Virtual Support jobs?

Cities in Virginia with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,714 per year, or $25.8 per hour.

Virtual Receptionist

POSH

Virginia Beach, VA

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Join the POSH Team in Virginia Beach!

POSH is currently seeking motivated individuals to fill our Full-Time Virtual Receptionist roles as our Virginia Beach office. This is not your typical call center job; it is a high-impact position where your communication skills directly influence the success of diverse businesses across the country. As a Virtual Receptionist, you serve as the professional face and voice of our clients, managing their front-line interactions with enthusiasm and a commitment to excellence.

Our Virginia Beach headquarters thrives on a culture of compassion and mutual support. We believe that a collaborative environment is the key to exceeding client expectations. If you are a tech savvy professional who values teamwork and clear communication, we invite you to start your career journey with POSH.

Your Role:

In this essential position, you will handle a variety of administrative tasks centered around high level communication. Your primary focus involves providing professional phone support by greeting every caller with a pleasant demeanor and a helpful attitude. Beyond just taking calls, you will be responsible for scheduling appointments, executing follow up outreach, and meticulously entering data into our systems. Accuracy is vital, as you will ensure that every message detail is relayed with precision, giving our clients total confidence in your Virtual Receptionist services.

Qualifications for Success:

We are looking for candidates who bring a welcoming, upbeat tone to every conversation. Success in this role requires a strong command of the English language, including superior grammar and spelling, as well as the ability to navigate a Windows based computer environment with ease. Applicants should be able to type at least 40 words per minute and maintain a history of excellent attendance. While no prior experience is required as we provide training, we do require flexibility to work various shifts that include one weekend day each week to meet the needs of our growing client base.

Compensation and Benefits:

  • Earn up to $21/hour with our perfect attendance incentive. ($19/hr base).
  • Participate in our unique Employee Stock Ownership plan.
  • Full Medical, Dental and vision coverage for all full time staff.
  • Traditional 401K with company matching and free Life Insurance policy.
  • Generous paid vacation time
  • Access to legal assistance
  • Fully paid training

POSH is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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