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Virtual Support Jobs in Virginia (NOW HIRING)

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Virtual Support information

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$14

$25

$44

How much do virtual support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for virtual support in Virginia is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.

What are the most commonly searched types of Support jobs in Virginia?

The most popular types of Support jobs in Virginia are:

What cities in Virginia are hiring for Virtual Support jobs?

Cities in Virginia with the most Virtual Support job openings:

Infographic showing various Virtual Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $53,714 per year, or $25.8 per hour.

Health and Physical Education 9: Part Time Video and Curriculum Development

Richmond, VA • On-site

Virtual Virginia
E-Learning • 51 - 200 employees

Part-time

Re-posted 11 days ago


Job description

Position Type:
Curriculum/Content Developer - Grades 6-12
Date Posted:
8/3/2026
Location:
Virtual | Remote | Online
Date Available:
TBD
Closing Date:
01/01/2027
PURPOSE
The Virtual Virginia ("VVA") Teacher Developer will collaborate with the Curriculum Design & Development team as part of a new process that incorporates generative AI into course development. VVA's design specialist will provide AI-generated lesson outlines and assessment drafts, and the Teacher Developer will apply subject-area expertise to refine, align, and finalize all course materials to meet Virginia Standards of Learning and VVA instructional quality expectations.
The Teacher Developer plays a key role in reviewing AI-generated content for accuracy and instructional effectiveness, creating lesson videos, and preparing all final course documents for publication.
POSITION
Teacher Developer for the following course:
Health and Physical Education 9
RESPONSIBLE TO: VVA Program Engagement Coordinator
NOTE: This is a part-time, project-based position for the 2026 2027 development cycle, with continued availability during the Fall 2027 pilot year of instruction.
PERSONAL CHARACTERISTICS
  • Passion for high-quality digital learning experiences
  • Strong subject-area expertise and instructional insight
  • Ability to review, analyze, and improve AI-generated instructional materials
  • Commitment to meeting project deadlines and following a structured development process
  • Creative problem-solver with strong attention to detail
  • Collaborative, flexible, and open to feedback
  • Comfortable using technology, multimedia tools, and AI-assisted workflows
  • Comfortable using tools to develop instructional videos

GENERAL RESPONSIBILITIES
The Teacher Developer will:
AI-Supported Course Review & Alignment
  • Review and validate AI-generated lessons, activities, and assessments for accuracy, alignment, scaffolding, and appropriateness
  • Identify instructional gaps, misconceptions, or areas needing revision
  • Create a finalized Scope and Sequence aligned to the Virginia Standards of Learning

Lesson & Assessment Development
  • Revise and refine all AI-generated materials to ensure instructional clarity, accuracy, and engagement
  • Record one instructional video per lesson
  • Finalize formative assessments, modified assessments, and summative assessments
  • Ensure each lesson includes high-quality content, an H5P interactive, practice opportunities, and instructional supports

Final Course Documentation
  • Prepare all final required course elements, including:
  • Course Syllabus
  • Course Description
  • Instructor Guide
  • Pacing Guides
  • Completed Scope & Sequence with full standards alignment
  • Submit all materials by established deadlines and respond promptly to revision requests

Collaboration & Communication
  • Engage with the VVA Design & Development Specialist for ongoing support, updates, and feedback cycles
  • Participate in virtual check-ins or meetings as needed
  • Remain available during Fall 2027 to support the initial instructional implementation of the course

REQUIRED QUALIFICATIONS
  • VA Teaching License: endorsed in a specific content area
  • Recent teaching experience in the content area, or a related field
  • Strong pedagogical knowledge and content expertise
  • Proven ability to meet deadlines and work independently
  • Experience developing curriculum or reviewing instructional materials
  • Strong written and verbal communication skills
  • Ability to use technology to develop multimedia instructional materials
  • Strong video production and editing skills
  • Familiarity with Canvas LMS
  • Willingness to engage with AI-supported design processes
  • Familiarity with the Virtual Virginia online model or successful completion of the Teaching with VVA workshop

PREFERRED QUALIFICATIONS
  • Three or more years of successful teaching experience in the content area
  • Curriculum development experience for online courses
  • Experience teaching online with Virtual Virginia or a similar program
  • Experience creating instructional videos
  • Experience developing interactive content (e.g., H5P) for online learning
  • Training in Quality Matters (K 12 Rubric or Reviewer Course)
  • Experience reviewing or refining AI-generated instructional materials (preferred but not required)