ZipRecruiter

Log In

1

Support Jobs in Vermont (NOW HIRING)

Home Depot

Store Support

Bennington, VT · On-site

$14.50 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Rutland, VT · On-site

$15.25 - $19.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Williston, VT · On-site

$15.50 - $19.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

next page

Showing results 1-20

All JobsSupport JobsSupport Jobs in Vermont

Support information

See Vermont salary details

$12

$19

$27

How much do support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for support in Vermont is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.73 per hour, depending on experience, location, and employer.

What are some common challenges faced by Support team members and how can they be addressed?

Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.

What is the difference between Support vs Customer Service Representative?

AspectSupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications often preferredCommunication skills, sometimes certifications in customer service
Work EnvironmentTechnical settings, help desks, online supportCall centers, retail, online chat
Employer & Industry UsageIT, tech companies, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical support vs customer service

Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.

What are the key skills and qualifications needed to thrive as a Support Specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.

What is a Support role?

A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.
Support jobs near you
Infographic showing various Support job openings in Vermont as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,117 per year, or $19.8 per hour.
Stabilization Support Specialist

Stabilization Support Specialist

Northwestern Counseling & Support Services

Saint Albans, VT • On-site

$23 - $24/hr

Full-time

Medical, Dental, Retirement

Posted 19 days ago

Job description

Are you passionate about making a tangible difference in the lives of individuals facing mental health challenges? Northwestern Counseling & Support Services, Inc. is seeking a Stabilization Support Specialist to be part of our dynamic Stabilization Support Team. Our team provides intensive, individualized services ranging from case management to 1:1 skill coaching and family/parenting support to clients experiencing clinically acute needs. Our mission is to help clients stabilize so they can safely remain in their homes and communities, or transition successfully after a higher level of care.
As a Stabilization Support Specialist, you'll play a vital role in supporting clients and families through challenging times. You'll provide flexible, strengths-based, and client-centered services that empower individuals to build resilience, develop coping skills, and thrive within their communities.
Key Responsibilities:
  • Deliver intensive, individualized support to clients experiencing mental health challenges.
  • Provide family and parenting support to strengthen home resilience.
  • Facilitate 1:1 skills coaching to promote emotional regulation, daily living success, and community integration.
  • Coordinate care and provide case management with internal teams and community partners.
  • Support clients in stabilizing within their community or transitioning successfully from higher levels of care.
  • Maintain accurate, timely, and thorough documentation.
  • Actively participate in team meetings, collaborative problem-solving, and ongoing professional development.

We are looking for candidates who:
  • Maintain a positive, professional, and constructive demeanor in all interactions.
  • Demonstrate a strong commitment to person-centered, strengths-based practices.
  • Build and sustain meaningful relationships with clients, families, and community partners.
  • Exhibit flexibility, reliability, and excellent communication skills.
  • Have experience supporting individuals with mental health needs (preferred but not required).
  • Flexibility in hours is needed as there may be some evening or weekend commitments.

At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!
EOE
Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.
Bachelor's degree in Human Services, Social Work, Psychology, or a closely related field.

Apply