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Support Jobs in Vermont (NOW HIRING)

Store Support

Rutland, VT · On-site

$16.50 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Store Support

Bennington, VT · On-site

$15.50 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Support Engineer 1

Colchester, VT · On-site

$40K - $56K/yr

The Data Innovations Support Engineer 1 provides high quality, world class technical support to Data Innovations' customers and Business Partners on our software products, services and general ...

Support Associate IV

Saint Albans, VT · On-site

$15.75 - $20.25/hr

Support Associate IV Category: Administration Main location: United States, Vermont, St Albans Position ID:J0526-1083 Employment Type: Full Time U.S. - CGI Federal roles - Visa and Passport By ...

Technical Support

Essex, VT · On-site

$38K - $48K/yr

* Site Survey's (LAN/WAN) * Data Cabling * Loading of a supplied configuration * Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging * Capable of Tone & Tag and ...

Support of the organization's workstation and plant systems on an evolving infrastructure. You will provide technical assistance to Agri-mark's users and third-parties with a high degree of ...

Peer Support Specialist

Rutland, VT · On-site

$18 - $23/hr

The Peer Support Specialist works collaboratively with Rutland DCF and is a vital part of the multidisciplinary team serving families in Rutland County. Grounded in the historical peer support model ...

Showing results 21-40

Support information

See Vermont salary details

$12

$19

$27

How much do support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for support in Vermont is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.73 per hour, depending on experience, location, and employer.

What are some common challenges faced by support team members and how can they be addressed?

Support team members often encounter challenges such as managing high volumes of inquiries, handling difficult customers, and staying updated on product changes. To address these, it's important to develop strong communication and problem-solving skills, utilize knowledge bases efficiently, and collaborate closely with other teams like engineering or product management. Many organizations also offer training programs and regular team meetings to help support staff stay aligned and reduce burnout. Building resilience and leveraging available resources are key to thriving in this fast-paced environment.

What is the difference between Support vs Customer Service Representative?

AspectSupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications often preferredCommunication skills, sometimes certifications in customer service
Work EnvironmentTechnical settings, help desks, online supportCall centers, retail, online chat
Employer & Industry UsageIT, tech companies, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical support vs customer service

Support roles typically focus on resolving technical issues and require specialized knowledge, while Customer Service Representatives handle general customer inquiries and provide assistance through various communication channels. Both roles aim to enhance customer satisfaction but differ in technical complexity and work environment.

What are the key skills and qualifications needed to thrive as a support specialist, and why are they important?

To thrive as a Support Specialist, you need strong problem-solving abilities, technical knowledge relevant to the supported products or services, and typically a background in customer service or IT. Familiarity with ticketing systems like Zendesk or ServiceNow, CRM software, and sometimes certifications such as CompTIA A+ are often expected. Excellent communication, patience, and conflict-resolution skills help you deliver effective support and build customer trust. These skills ensure timely issue resolution, high customer satisfaction, and efficient collaboration within support teams.

What is a support?

A Support role typically involves assisting customers or clients by addressing their questions, concerns, or technical issues related to a company's products or services. Support professionals may communicate through various channels such as phone, email, chat, or in-person, aiming to resolve problems efficiently and ensure customer satisfaction. They often document interactions, escalate complex issues, and provide feedback to improve products or services. Support roles can be found in many industries, including technology, retail, healthcare, and finance.
What are the most commonly searched types of Support jobs in Vermont? The most popular types of Support jobs in Vermont are:
Infographic showing various Support job openings in Vermont as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,117 per year, or $19.8 per hour.

Store Support

Home Depot

Rutland, VT • On-site

$16.50 - $18.50/hr

Full-time

Re-posted 23 days ago


Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,422 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers


Job description


Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

What Home Depot employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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