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Support Guru Jobs (NOW HIRING)

SALES SUPPORT GURU AND COORDINATOR Oxford, CT, US Salary Range: $65,000.00 To $80,000.00 Annually HAYNES MATERIALS IS SEEKING A DYNAMIC, ORGANIZED, TECHY SAVVY SALES SUPPORT COORDINATOR, located at ...

New

$60 - $80/hr

Service Manager Are you an End User Support guru who thrives in a fast-paced, team-oriented environment? At Uprite Services , we're looking for a System Support Analyst to join our award-winning team.

New

System Support Analyst (L1)

Houston, TX ยท On-site

$60 - $80/hr

Service Manager Are you an End User Support guru who thrives in a fast-paced, team-oriented environment? At Uprite Services , we're looking for a System Support Analyst to join our award-winning team.

New

System Support Analyst (L1)

Houston, TX ยท On-site

$18.50 - $21.50/hr

Service Manager Are you an End User Support guru who thrives in a fast-paced, team-oriented environment? At Uprite Services , we're looking for a System Support Analyst to join our award-winning team.

Customer Service Guru

Laramie, WY ยท On-site

$13 - $30/hr

Customer Service Guru/ Product Specialist The Customer Service Guru/ Product Specialist is ... supported through the car-purchasing process. Automotive Sales Associate/ Product Specialist ...

System Support Analyst (L1)

Houston, TX ยท On-site

$18.50 - $21.50/hr

Service ManagerAre you an End User Support guru who thrives in a fast-paced, team-oriented environment? At Uprite Services , we're looking for a System Support Analyst to join our award-winning team.

Customer Service Guru

Laramie, WY ยท On-site

$13 - $30/hr

The Customer Service Guru/ Product Specialist is responsible for answering questions about the ... supported through the car-purchasing process. About Us: The most effective s use this section to ...

Customer Service Guru

Laramie, WY ยท On-site

$13 - $30/hr

The Customer Service Guru/ Product Specialist is responsible for answering questions about the ... supported through the car-purchasing process. About Us: The most effective s use this section to ...

Customer Service Guru

Laramie, WY ยท On-site

$13 - $30/hr

The Customer Service Guru/ Product Specialist is responsible for answering questions about the ... supported through the car-purchasing process. About Us: The most effective s use this section to ...

If you are an End User Support guru, like being a part of a team, and enjoy a fun and fast-paced environment, we have an exciting opportunity for you! We are seeking a Senior System Support Analyst ...

$80 - $100/hr

If you are an End User Support guru, like being a part of a team, and enjoy a fun and fast-paced environment, we have an exciting opportunity for you! We are seeking a Senior System Support Analyst ...

Appliance Repair Technician

Biloxi, MS ยท Remote

$500 - $2.0K/wk

Although you will receive your service calls at home, you will be TEAM supported by all our Techs. You are an independent contractor and GURU will provide daily routed calls. You will need your own ...

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Support Guru information

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How much do support guru jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for support guru in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a Support Guru?

A Support Guru is a customer service professional who specializes in assisting clients or users with their questions, issues, or concerns about a product or service. They are known for their deep knowledge, patience, and problem-solving skills. Support Gurus often work via chat, email, or phone, and their goal is to ensure a positive customer experience by providing timely and effective solutions. In some companies, 'Support Guru' is a unique title given to top-performing support agents who go above and beyond in helping customers.

What are the key skills and qualifications needed to thrive as a Support Guru?

To thrive as a Support Guru, you need strong problem-solving abilities, product knowledge, and excellent customer service skills, typically supported by prior experience in technical or customer support roles. Familiarity with help desk software, CRM systems, and communication platforms like Zendesk or Salesforce is often required. Outstanding communication, patience, and a customer-centric attitude help you stand out in this position. These skills ensure efficient resolution of customer issues, high satisfaction, and positive brand reputation.

How do Support Gurus typically collaborate with other departments to resolve complex customer issues?

Support Gurus often act as a bridge between customers and various internal teams, such as engineering, product management, and sales. When faced with complex or technical issues, they escalate cases to specialists or work closely with those teams to gather information, troubleshoot, and provide timely solutions. Effective communication, proper documentation, and proactive follow-ups are key components of this collaborative process. By working cross-functionally, Support Gurus ensure that customer problems are addressed holistically and efficiently.

What is the difference between Support Guru vs Customer Support Specialist?

AspectSupport GuruCustomer Support Specialist
Required CredentialsRelevant certifications, technical knowledgeCustomer service training, communication skills
Work EnvironmentTech companies, IT support teamsCall centers, retail, service industries
Employer & Industry UsageTech firms, SaaS providersVarious industries, customer service roles
Common Search & Comparison IntentTechnical support, troubleshootingCustomer interaction, issue resolution

The Support Guru typically has a more technical role, focusing on troubleshooting and technical assistance within tech companies. In contrast, a Customer Support Specialist handles customer inquiries, focusing on communication and issue resolution across various industries. While both roles involve helping customers, the Support Guru often requires technical certifications and specialized knowledge, whereas the Customer Support Specialist emphasizes soft skills and customer service experience.

What are popular job titles related to Support Guru jobs?

For Support Guru jobs, the most frequently searched job titles are:

SALES SUPPORT GURU AND COORDINATOR

Oxford, CT โ€ข On-site

$60 - $80/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SALES SUPPORT GURU AND COORDINATOR

Oxford, CT, US

Salary Range: $65,000.00 To $80,000.00 Annually

HAYNES MATERIALS IS SEEKING A DYNAMIC, ORGANIZED, TECHY SAVVY SALES SUPPORT COORDINATOR, located at our Flagship Development location in Quarry Walk Oxford.1. Role Summary

This position leads Haynes Materials' sales function and is accountable for sales performance and results across the Company's markets. The role operates with a high degree of autonomy in the day-to-day direction and management of sales, while maintaining consistent, proactive communication of pipeline status, sales opportunities, and overall sales performance to upper management.

Incumbent acts as the single point of contact for field communications relating to sales status โ€” including inbound inquiries from customers, haulers, or field personnel on sales matters โ€” so that these are routed through one accountable role rather than to individual sales staff.

2. Key Responsibilities
  • Manage all sales operations for the Company
  • Maintain and administer the AI-based sales and reporting tools used by the sales department.
  • Provide direct input on, and participate in the preparation of, all budgets relating to Materials sales.
  • Communicate current sales opportunities and overall sales status to upper management on an ongoing basis.
  • Attend and lead the weekly Sales and Production meeting

Implement or design key systems and tools that improve customer experience, increase sales and/or margin, and increase efficiencies across the Sales division. This responsibility is a core driver of Haynes Materials' goal of becoming a leading-edge aggregate provider

All candidates must demonstrate

Organization skills, handling multiple sales "projects" from sale to delivery in similar or high volume organizations

Understand and utilize AI tools to improve contracts, sales agreements, efficiencies and improvements in current process

Work across multiple divisions to coordinate and track sales progress and insure timely deliveries.

Haynes benefits include, medical/dental and vision insurance, 401K plus match; PTO.

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