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Entry Level Support Jobs in Springfield, MA (NOW HIRING)

DOC

Entry Level Field Engineer- Hartford, CT

Hartford, CT · On-site

$70K/yr

Support and respect the people you work with * Think like a client * Be patient and flexible--even when unexpected obstacles arise * Ensure everyone safely returns to their families Entry-Level Field ...

SPECTRUM Careers

Entry Level Sales

Chicopee, MA · On-site

$100K/yr

Participate actively in sales meetings and training sessions to support team goals and professional development * Achieve monthly sales targets across high-speed data, mobile, landline phone and ...

SPECTRUM Careers

Entry Level Sales

Chicopee, MA · On-site

$100K/yr

Participate actively in sales meetings and training sessions to support team goals and professional development * Achieve monthly sales targets across high-speed data, mobile, landline phone and ...

Nexera

Entry Level Remote Insurance Sales

Hartford, CT · Remote

$1.5K - $3.2K/wk

Full licensing support -- we walk you through getting your Life and Health Insurance License (most pass in 2-4 weeks) * A dedicated mentor for your first 90 days with weekly one-on-ones * Warm ...

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Entry Level Support information

See Springfield, MA salary details

$11

$18

$26

How much do entry level support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level support in Springfield, MA is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.38 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Springfield, MA?

The most popular types of Support jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Entry Level Support jobs?

Cities near Springfield, MA with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,536 per year, or $18.5 per hour.

Broadbrook | Entry Level Home Caregivers | Brain Injury Home Support Services

ABI Resources

CT • On-site

$34K - $41K/yr

Full-time

Re-posted 15 days ago

Job description

Join ABI Resources
Become an ABI Home Care and Community Life Advocate
Are you looking for a job that actually matters? A team that treats you with respect? A purpose you can be proud of every day?
ABI Resources is hiring.
We help people with brain injuries and disabilities live better lives, right in their homes. You don't need a fancy degree. If you're kind, dependable, and ready to help you're already what we're looking for.
What You'll Do
  • Help real people live safe, independent lives at home
  • Be a friend, a support, and a positive presence
  • Help with daily tasks like meals, rides, cleaning, or just being there
  • Work in your local area
  • Be respected for who you are and the care you give
What You'll Get
  • Reliable, steady scheduling (weekday and weekend shifts available)
  • A real team that listens and values YOU
  • Training and support to help you grow
  • The chance to proudly call yourself an ABI Life Advocate - someone who changes lives every day
What You Need to Bring
  • Be 18 or older
  • A car, a license, and proof of insurance
  • A kind heart and a strong sense of responsibility
  • A background check and reference

No experience? That's okay. We'll train you.
Roles and Responsibilities
  • Comprehensive Support: Help clients with daily living and independence
  • Professional Friendship: Build strong, healthy, respectful relationships
  • Daily Living Assistance: Support personal care and household needs
  • Health and Wellness: Join them at medical visits, encourage healthy habits, and support social connection
To Join ABI Resources
  • High school diploma or equivalent
  • 1 year of disability experience is great (but not required)
  • Valid driver's license and insurance
  • Background check and personal or professional reference
  • Must pass a drug screening
  • Must be ready to make a real difference
Where We Work
We serve people in over 150 towns across Connecticut-from Bridgeport to Hartford, Waterbury to New London, Stamford to Manchester, and everywhere in between. If you live in Connecticut, we likely have clients near you.
Equal Opportunity
ABI Resources is proud to hire people of all races, ages, religions, genders, abilities, and backgrounds. We believe everyone deserves to be treated with dignity-and that includes our team.
Join Us Today
We're excited to welcome new team members who care about others and want to grow. If you're looking for more than a paycheck-if you're looking for meaning, stability, and belonging-we invite you to join ABI Resources.
You are not just an employee. You are an ABI Life Advocate. And you belong.
Apply now at www.ABIResources.com
Locations We Serve:
Andover, 06232; Ansonia, 06401; Ashford, 06278; Avon, 06001; Barkhamsted, 06063; Beacon Falls, 06403; Berlin, 06037; Bethany, 06524; Bethel, 06801; Bethlehem, 06751; Bloomfield, 06002; Bolton, 06043; Bozrah, 06334; Branford, 06405; Bridgeport, 06604, 06605, 06606, 06607, 06608, 06610; Bridgewater, 06752; Bristol, 06010; Brookfield, 06804; Brooklyn, 06234; Burlington, 06013; Canaan, 06018; Canterbury, 06331; Canton, 06019; Chaplin, 06235; Cheshire, 06410; Chester, 06412; Clinton, 06413; Colchester, 06415; Colebrook, 06021; Columbia, 06237; Cornwall, 06753; Coventry, 06238; Cromwell, 06416; Danbury, 06810, 06811; Darien, 06820; Deep River, 06417; Derby, 06418; Durham, 06422; Eastford, 06242; East Granby, 06026; East Haddam, 06423; East Hampton, 06424; East Hartford, 06108, 06118; East Haven, 06512; East Lyme, 06333; Easton, 06612; East Windsor, 06088; Ellington, 06029; Enfield, 06082; Essex, 06426; Fairfield, 06824, 06825; Farmington, 06032; Franklin, 06254; Glastonbury, 06033; Goshen, 06756; Granby, 06035; Greenwich, 06830, 06831; Griswold, 06351; Groton, 06340; Guilford, 06437; Haddam, 06438; Hamden, 06514, 06517, 06518; Hampton, 06247; Hartford, 06103, 06105, 06106, 06112, 06114, 06120; Hartland, 06027; Harwinton, 06791; Hebron, 06248; Kent, 06757; Killingly, 06239; Killingworth, 06419; Lebanon, 06249; Ledyard, 06339; Lisbon, 06351; Litchfield, 06759; Lyme, 06371; Madison, 06443; Manchester, 06040, 06042; Mansfield, 06250; Marlborough, 06447; Meriden, 06450, 06451; Middlebury, 06762; Middlefield, 06455; Middletown, 06457; Milford, 06460, 06461; Monroe, 06468; Montville, 06353; Morris, 06763; Naugatuck, 06770; New Britain, 06051, 06053; New Canaan, 06840; New Fairfield, 06812; New Hartford, 06057; New Haven, 06510, 06511, 06513; Newington, 06111; New London, 06320; New Milford, 06776; Newtown, 06470; Norfolk, 06058; North Branford, 06471; North Canaan, 06018; North Haven, 06473; North Stonington, 06359; Norwalk, 06850, 06851, 06853, 06854, 06855; Norwich, 06360; Old Lyme, 06371; Old Saybrook, 06475; Orange, 06477; Oxford, 06478; Plainfield, 06374; Plainville, 06062; Plymouth, 06782; Pomfret, 06258; Portland, 06480; Preston, 06365; Prospect, 06712; Putnam, 06260; Redding, 06896; Ridgefield, 06877; Rocky Hill, 06067; Roxbury, 06783; Salem, 06420; Salisbury, 06068; Scotland, 06264; Seymour, 06483; Sharon, 06069; Shelton, 06484; Sherman, 06784; Simsbury, 06070; Somers, 06071; Southbury, 06488; Southington, 06489; South Windsor, 06074; Sprague, 06330; Stafford, 06076; Stamford, 06901, 06902, 06903; Sterling, 06377; Stonington, 06378; Stratford, 06614, 06615; Suffield, 06078; Thomaston, 06787; Thompson, 06277; Tolland, 06084; Torrington, 06790; Trumbull, 06611; Union, 06076; Vernon, 06066; Voluntown, 06384; Wallingford, 06492; Warren, 06754; Washington, 06793; Waterbury, 06702, 06704, 06705, 06706, 06708; Waterford, 06385; Watertown, 06795; Westbrook, 06498; West Hartford, 06107, 06110, 06117, 06119; West Haven, 06516; Weston, 06883; Westport, 06880; Wethersfield, 06109; Willington, 06279; Wilton, 06897; Winchester, 06098; Windham, 06226; Windsor, 06095; Windsor Locks, 06096; Wolcott, 06716; Woodbridge, 06525; Woodbury, 06798; Woodstock, 06281.
For more information and to apply, please visit ABI Resources. ILST PCA Companion Recovery Assistent Direct support Professional
Pay Range: $34,000 - $41,600 per year

Apply