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Entry Level Support Jobs in Springfield, MA (NOW HIRING)

Aspen Dental

Dental Assistant - Entry Level

Hadley, MA · On-site

$23 - $25/hr

When you join our team as an Entry-Level Dental Assistant , you will have the opportunity to give ... You will have the support and training you need to help you be successful, no matter your level of ...

Aspen Dental

Dental Assistant - Entry Level

Hadley, MA · On-site

$23 - $25/hr

When you join our team as an Entry-Level Dental Assistant , you will have the opportunity to give ... You will have the support and training you need to help you be successful, no matter your level of ...

Aspen Dental

Dental Assistant - Entry Level

Hadley, MA · On-site

$23 - $25/hr

When you join our team as an Entry-Level Dental Assistant , you will have the opportunity to give ... You will have the support and training you need to help you be successful, no matter your level of ...

Guidewire Inc

Direct Support Professional

Springfield, MA · On-site

$18/hr

We offer entry level opportunities for candidates interested in exploring opportunities in the field of human services. We offer a comprehensive Direct Support Training Program to help jumpstart this ...

Guidewire Inc

Direct Support Professional

Chicopee, MA · On-site

$18/hr

We offer entry level opportunities for candidates interested in exploring opportunities in the field of human services. We offer a comprehensive Direct Support Training Program to help jumpstart this ...

DOC

Entry Level Field Engineer- Hartford, CT

Hartford, CT · On-site

$70K/yr

Support and respect the people you work with * Think like a client * Be patient and flexible--even when unexpected obstacles arise * Ensure everyone safely returns to their families Entry-Level Field ...

Nexera

Entry Level Remote Insurance Sales

Hartford, CT · Remote

$1.5K - $3.2K/wk

Full licensing support -- we walk you through getting your Life and Health Insurance License (most pass in 2-4 weeks) * A dedicated mentor for your first 90 days with weekly one-on-ones * Warm ...

SPECTRUM

Entry Level Sales

Chicopee, MA

$30K/yr

Participate actively in sales meetings and training sessions to support team goals and professional development * Achieve monthly sales targets across high-speed data, mobile, landline phone and ...

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Entry Level Support information

See Springfield, MA salary details

$11

$18

$26

How much do entry level support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for entry level support in Springfield, MA is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.38 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Springfield, MA?

The most popular types of Support jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Entry Level Support jobs?

Cities near Springfield, MA with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,536 per year, or $18.5 per hour.

Dental Assistant - Entry Level

West Springfield, MA

Aspen Dental
Health Care and Social Assistance • 5 - 10K employees
Learn more about Aspen Dentalexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Aspen Dental rating

6.3

Company rating: 6.3 out of 10

Based on 474 frontline employees who took The Breakroom Quiz

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO).  Our best-in-class training program, generous benefits package, and flexible scheduling will help you thrive in your career.  When you join our team as an Entry-Level Dental Assistant, you will have the opportunity to give back to communities and positively affect patients’ lives. 

Salary: $18 - $20 / hour

Job Type: Full-Time

At Aspen Dental, we put You First.  We offer:

  • A pathway for you to become a DANB Certified Dental Assistant (CDA) to maximize your career potential
  • Part-time, Full-time, flexible scheduling available*
  • Paid training to become radiology and safety certified through our partnership with the Dental Assisting National Board (DANB)
  • Paid time off and holidays, Health, Vision, and 401(k) savings plan
  • Free Continuing Education (CE) through TAG U

How You’ll Make a Difference

As an Entry-Level Dental Assistant, you will help support the clinical needs of the practice’s patients and doctors. You will have the support and training you need to help you be successful, no matter your level of expertise.   We are committed to promoting from within to allow you to expand your career and your life.  You can help make a difference in your community one smile at a time. 

  • Assist during a variety of treatment procedures
  • Set up and breakdown operatory post treatment
  • Manage infection control – prepare and sterilize instruments and equipment
  • Supports patient charting for Doctors
  • Perform various office tasks as necessary
  • Collaborate with other members of the dental team to provide exceptional patient care

Qualifications:

  • High school diploma or equivalent
  • Obtain your radiology and safety certification within the required timeframe for the state of practice
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
  • Commitment to ongoing learning and professional development

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

*May vary by independently owned and operated Aspen Dental locations.

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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