ZipRecruiter

Log In

2

Entry Level Support Jobs in Maryland (NOW HIRING)

Survice

Entry Level Technician

Churchville, MD

$20 - $24/hr

These positions are involved in UAV/UGV manufacturing, assembly and production support operations. Primary Duties & Responsibilities of the Entry Level Technician: * Assemble parts into sub-units or ...

elt

Entry Level Sales

Owings Mills, MD

$60K/yr

Aftermarket Sales Associate (Entry Level Sales) Baltimore, MD Currently, we are seeking an Aftermarket Sales Associate to support our Baltimore, MD location. We offer tremendous opportunity for ...

RedZone Technologies

Be Seen First

Junior Technician - Entry-Level IT Support

Annapolis, MD · On-site

$40K/yr

... an entry-level position for someone eager to build a career in IT. As a Junior Technician at ... You'll support the installation and maintenance of systems while growing alongside a team of ...

next page

Showing results 1-20

All JobsSupport JobsEntry Level Support JobsEntry Level Support Jobs in Maryland

Entry Level Support information

See Maryland salary details

$11

$18

$25

How much do entry level support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for entry level support in Maryland is $18.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.81 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Maryland? The most popular types of Support jobs in Maryland are:
What cities in Maryland are hiring for Entry Level Support jobs? Cities in Maryland with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,532 per year, or $18 per hour.

NMCI Team Support (Entry Level)

The One 23 Group

Patuxent River, MD • On-site

$15.50 - $20.75/hr

Full-time

Re-posted 20 days ago

Job description

At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of Defense, intelligence community, and federal civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering a people-first culture, underpinned by steadfast ethical principles. Embracing innovative technologies and process improvements, we are steadfast in our journey toward a future that is both bright and transformative.

Our expertise spans consulting and analytics, digital workplace solutions, and cyber compliance. With our global footprint, we place a strong emphasis on nurturing our people and culture, which forms the core of our successful strategies in leadership and financial management. We pride ourselves on our extensive experience and effective approach, ensuring that we lead with both innovation and integrity.


The One 23 Group is looking for a Network Specialist Entry Level, to support a client in Patuxent River, MD. *The ideal candidate will have previous or current NMCI experience.

NMCI Team Support duties include:  capturing and entering data in spreadsheets/databases, documenting findings, tracking tasks to completion, reporting unusual outcomes of daily tasks to higher level employees, assisting other team members with computer hardware/software tasks, additional administrative support duties as required.


The candidate requires experience in the following areas:

  • Knowledge of computer hardware and software
  • Written/oral communication skills
  • Proficient in Microsoft products - Outlook, Excel, Word, TEAMS
  • Strong attention to detail of identified data elements
  • Ability to work as a member of a team
  • Strong work ethic, commitment to producing optimum results for each given task
  • Willingness to pitch in and help with whatever task is needed to get the job done
  • Minimum active secret clearance required (interim secret acceptable)

Apply