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Entry Level Support Jobs in Baltimore, MD (NOW HIRING)

Survice

Entry Level Technician

Churchville, MD

$20 - $24/hr

These positions are involved in UAV/UGV manufacturing, assembly and production support operations. Primary Duties & Responsibilities of the Entry Level Technician: * Assemble parts into sub-units or ...

Fisher Organization

Entry-Level Remote Sales

Bowie, MD · Remote

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

Fisher Organization

Entry-Level Remote Sales

Largo, MD · On-site

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

Fisher Organization

Entry-Level Remote Sales

Towson, MD · Remote

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

Fisher Organization

Entry-Level Remote Sales

Bowie, MD · On-site

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

Fisher Organization

Entry-Level Remote Sales

Towson, MD · On-site

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

Fisher Organization

Entry-Level Remote Sales

Largo, MD · Remote

Join a Purpose-Driven Team Making a Real Impact - Entry-Level Leadership Career Opportunity About ... Coach and support a team of agents to reach and exceed performance goals Lead by example through ...

Stouffer Legal

Entry Level Paralegal

Towson, MD · On-site

$40K - $52K/yr

Job Title Entry Level Paralegal Location Stouffer Legal - Towson, MD Hours 8:30 AM - 5:30 PM ... Provide general support by assisting with any other tasks as needed by the estate planning team.

Stouffer Legal

Entry Level Paralegal

Towson, MD · On-site

$50K - $55K/yr

Job Title Entry Level Paralegal Location Stouffer Legal - Towson, MD Hours 8:30 AM - 5:30 PM ... Provide general support by assisting with any other tasks as needed by the estate planning team.

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Entry Level Support information

See Baltimore, MD salary details

$11

$18

$26

How much do entry level support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for entry level support in Baltimore, MD is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.29 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Baltimore, MD?

The most popular types of Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Entry Level Support jobs?

Cities near Baltimore, MD with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,425 per year, or $18.5 per hour.

Recovery Support Specialist (Entry Level) | Residential Monitor

Baltimore, MD • On-site

Therapeutic Wellness Services
See more jobs at Therapeutic Wellness Servicesexternal

$20/hr

Part-time

Re-posted 12 days ago

Job description

Recovery Support Specialist (Entry Level) | Residential Monitor

Therapeutic Wellness Services

Location: Maryland

Job Type: Part-Time

Schedule: Evening Shift

Help Individuals Build Healthier, More Independent Lives

Therapeutic Wellness Services is seeking compassionate and dependable Recovery Support Specialists to provide evening support for adults participating in our Substance Abuse Residential Housing Program.

This is an excellent entry-level opportunity for someone interested in building a career in behavioral health, human services, social work, or substance abuse recovery. You'll help create a safe, structured, and supportive environment while encouraging residents as they develop the skills needed for long-term recovery and independent living.

If you're looking for meaningful evening work where you can make a real difference every day, we'd love to hear from you.

What You'll Do

• Create a safe, supportive, and therapeutic residential environment during evening hours

• Serve as a positive role model while building supportive relationships with residents

• Assist residents with daily living skills, including meal preparation, housekeeping, budgeting, grocery shopping, and personal hygiene

• Encourage residents as they work toward recovery and greater independence

• Monitor resident behavior, progress, and medication compliance, reporting concerns to supervisors

• Document daily activities, observations, and resident progress accurately

• Provide crisis intervention and notify supervisors of emergencies when necessary

• Transport residents to appointments, community activities, and other approved locations

• Plan and participate in recreational, educational, and life skills activities

• Maintain household supplies and report maintenance needs

• Work collaboratively with the clinical team to provide quality client care

Qualifications

• High school diploma or GED required

• Previous experience in behavioral health, human services, caregiving, customer service, or working with people is helpful but not required

• At least one year of experience driving a 15-passenger van is preferred

• Valid driver's license with a clean driving record (no moving violations within the past three years)

• Current automobile insurance

• Current CPR and First Aid certification or willingness to obtain

• Ability to pass criminal background and CPS background checks

• Strong communication, organizational, and documentation skills

• Comfortable using Microsoft Office, GPS, and navigation software

Why Join Therapeutic Wellness Services?

• Part-time evening schedule

• Entry-level opportunity with training provided

• Build experience in behavioral health and substance abuse recovery

• Supportive, mission-driven team

• Meaningful work helping individuals on their recovery journey

• Opportunity for career growth within the organization

If you're dependable, compassionate, and ready to begin a rewarding career helping others, we'd love to hear from you.

Apply today and start making a difference with Therapeutic Wellness Services.