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Entry Level Support Jobs in Baltimore, MD (NOW HIRING)

ICANotes

Support Team Member

Annapolis, MD · On-site

$15/hr

EMR Looking for Talented Support Team Members (Telecommuting) Well established Electronic Medical Records company in the behavioral health sector is seeking entry level or higher team members. Our ...

Icanotes

Support Team Member

Annapolis, MD · On-site

$15/hr

EMR Looking for Talented Support Team Members (Telecommuting) Well established Electronic Medical Records company in the behavioral health sector is seeking entry level or higher team members. Our ...

Fish Window Cleaning

Entry Level Sales Full Time

Jessup, MD · On-site

$12.50 - $25/hr

We are currently seeking a highly motivated individual to join our team as an entry level sales ... FISH partners with nonprofit organizations on an ongoing basis to support causes across the United ...

Sargent & Lundy

Entry Level Civil Engineer

Elkridge, MD · On-site

$62K - $90K/yr

Description This entry-level position will offer you the opportunity to utilize and expand your ... Experience in writing and providing support documentation for Civil Engineering specifications or ...

Sargent & Lundy

Entry Level Civil Engineer

Elkridge, MD · On-site

$62K - $90K/yr

This entry-level position will offer you the opportunity to utilize and expand your civil ... Experience in writing and providing support documentation for Civil Engineering specifications or ...

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Entry Level Support information

See Baltimore, MD salary details

$11

$18

$26

How much do entry level support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level support in Baltimore, MD is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.29 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Baltimore, MD? The most popular types of Support jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Entry Level Support jobs? Cities near Baltimore, MD with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $38,425 per year, or $18.5 per hour.

Entry Level Sales - Base + Commission

MTM LLC

Bowie, MD • On-site

Full-time

Medical, Retirement

Posted 8 days ago

Job description

Our Client is a premier provider of customized home remodeling solutions, dedicated to enhancing the beauty, functionality, and value of our clients' homes. With a focus on superior craftsmanship, innovative design, and exceptional customer service, we take pride in delivering transformative remodeling experiences tailored to meet the unique needs and preferences of each homeowner.

Job Description:
As an Entry Level Sales Rep, you will play a vital role in driving our marketing efforts and expanding our brand presence within the community. Your primary responsibilities will include:

  • Event Coordination: Planning, organizing, and executing community events, home shows, fairs, and other local gatherings to showcase our company's expertise and offerings.
  • Community Engagement: Engaging with homeowners and residents through targeted marketing initiatives, such as street fairs, neighborhood festivals, and community outreach programs, to raise awareness of our services and generate leads.
  • Lead Generation: Identifying and qualifying potential leads through various channels, including event interactions, networking, and online inquiries, to support our sales team in achieving their goals.
  • Product Demonstrations: Showcasing our portfolio of past projects, design samples, and material options at events and in-person meetings to educate consumers and inspire interest in our remodeling services.
  • Brand Ambassadorship: Representing our company with professionalism, enthusiasm, and integrity at all times, embodying our brand values and commitment to excellence.

Qualifications:

  • Strong interpersonal skills with the ability to build rapport and establish connections with diverse audiences
  • Excellent communication and presentation skills, both verbal and written
  • Creative thinker with a passion for developing innovative marketing strategies and campaigns
  • Self-motivated and results-oriented, with the ability to work independently and collaboratively to achieve goals
  • Flexible and adaptable, with the ability to thrive in a fast-paced, dynamic environment
  • Prior experience in marketing, event planning, or community outreach is advantageous but not required
  • High school diploma or equivalent; additional education or training in marketing, communications, or related fields is a plus

Benefits:

  • Competitive compensation package with opportunities for performance-based bonuses and incentives
  • Comprehensive training and ongoing support to enhance your skills and advance your career
  • Opportunities for professional development and growth within a dynamic and rapidly growing company
  • Health insurance, retirement savings plans, and other benefits package offerings
  • Supportive and collaborative work environment where your contributions are valued and recognized

Apply