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Entry Level Support Jobs in Baltimore, MD (NOW HIRING)

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

We provide full training and licensing support. Why recent grads choose this over a traditional job Typical entry-level job $42K-$55K Fixed salary. 2-3% annual raise. Income ceiling from day one.

Entry Level Sales

Towson, MD · On-site

$35K - $75K/yr

Start Your Career in Sales with MLM Home Improvement Entry-Level Sales Representative | $34,000 ... Our team is known for its energy, support, and opportunities for growth. Don't just take our word ...

Entry Level Sales

Bel Air, MD · On-site

$35K - $75K/yr

Start Your Career in Sales with MLM Home Improvement Entry-Level Sales Representative | $34,000 ... Our team is known for its energy, support, and opportunities for growth. Don't just take our word ...

Job Title: Entry Level Financial Analyst Join a dynamic team hiring for entry level financial ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...

Entry Level Sales Full Time

Jessup, MD · On-site

$12.50 - $25/hr

We are currently seeking a highly motivated individual to join our team as an entry level sales ... FISH partners with nonprofit organizations on an ongoing basis to support causes across the United ...

Showing results 41-60

Entry Level Support information

See Baltimore, MD salary details

$11

$18

$26

How much do entry level support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for entry level support in Baltimore, MD is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.29 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Baltimore, MD?

The most popular types of Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Entry Level Support jobs?

Cities near Baltimore, MD with the most Entry Level Support job openings:

Infographic showing various Entry Level Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,425 per year, or $18.5 per hour.

Remote Entry-Level Sales

Bowie, MD • On-site

Fisher Organization
Construction • 1 - 10 employees

Full-time

Posted 10 days ago


Job description

Remote Benefits & Client Support Representative (Entry-Level)

Location: Remote (U.S.)

Schedule: Full-Time | Flexible Hours

About the Opportunity

We're growing our remote team and seeking motivated individuals who enjoy helping others and are looking for long-term career growth. In this role, you'll connect with clients virtually, educate them on available benefits, and provide ongoing support. No previous experience is necessary—we offer comprehensive training, mentorship, and opportunities to advance into leadership positions.

Ideal Candidate

Excellent communication and interpersonal skills

Self-motivated with a willingness to learn

Positive, professional attitude

Comfortable working independently in a remote environment

Interested in developing leadership skills and growing within the company

Why Join Our Team?

No experience required—we train the right people

Opportunities for rapid career growth

Supportive team culture with ongoing mentorship

Meaningful work helping individuals and families understand their benefit options

Apply Today

If you're looking for a flexible remote opportunity with room to grow, we'd love to hear from you. Submit your application today or reach out to learn more and schedule a brief introductory interview.

Requirements

Assist families in understanding and enrolling in eligible programs

Deliver exceptional customer service and build lasting client relationships

Coordinate appointments and maintain accurate client records

Follow a proven system with guidance from experienced mentors

Benefits

100% remote work with a flexible schedule

Continuous mentorship

Weekly coaching, team meetings, and professional development

Career advancement opportunities based on performance

Recognition programs and performance-based bonuses

Must be a resident of the United States to obtain necessary licensures.