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Entry Level Support Jobs in Frederick, MD (NOW HIRING)

The Category Associate role is an entry level support position for the supply chain category management and new product development functions. This role supports the organization by gathering and ...

Category Associate

Hagerstown, MD · On-site

$57K - $90K/yr

The Category Associate role is an entry level support position for the supply chain category management and new product development functions. This role supports the organization by gathering and ...

Accountant US-MD-ServeFed Overview ServeFed is seeking a Full Time Entry Level Accountant in support of ServeFed's Corporate Office, Germantown, MD Seize the Opportunity! At ServeFed, we're committed ...

Entry Level Sales

Gaithersburg, MD · On-site

$35K - $75K/yr

Start Your Career in Sales with MLM Home Improvement Entry-Level Sales Representative | $34,000 ... Our team is known for its energy, support, and opportunities for growth. Don't just take our word ...

... Entry Level Site / Civil Engineer to join our growing Site and Infrastructure team of design ... In addition to supporting projects in the assigned office, the candidate may be involved with other ...

... Entry Level Site / Civil Engineer to join our growing Site and Infrastructure team of design ... In addition to supporting projects in the assigned office, the candidate may be involved with other ...

Sales Support

Taneytown, MD · On-site

$31K - $41K/yr

Sales Support 5151 Allendale Ln, Taneytown, MD 21787 MD009 Single Customer Store Full-time Shift(s ... This is an entry level position that will provide assistance to our customers from our branch ...

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Entry Level Support information

See Frederick, MD salary details

$11

$18

$26

How much do entry level support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level support in Frederick, MD is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.34 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Frederick, MD? The most popular types of Support jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Entry Level Support jobs? Cities near Frederick, MD with the most Entry Level Support job openings:
Infographic showing various Entry Level Support job openings in Frederick, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,449 per year, or $18.5 per hour.

Entry Level Sales Representative

Arch Exteriors LLC

Frederick, MD

$40K - $60K/yr

Part-time

Re-posted 9 days ago


Job description

Entry level lead generating positions. We are looking for talented talkers with a positive attitude that are reliable, hardworking, and success oriented. We offer full training and support in lead generation for Residential Replacement Products to ensure success. Also, solid base pay of $14-$16 per hour plus a BONUS for every appointment set. Possible earnings for 2020 is $40,000.00-$60,000.00 as a Part Time Employee. Successful Entry Level Sales Representatives looking to further their career will have the opportunity to enter our Sales Training Program.

DO YOU QUALIFY?

  • Must be extremely presentable in person, with strong social/people skills.
  • Must be able to knock on doors, cold call, and setup free property inspections.
  • Past sales and/or sales experience highly desired but not required.
  • Must be energetic and motivated.
  • Must be a Firestarter, with a great attitude, and able to inspire and motivate others.
  • Potential to move up in the Company to Sales Associate position.
  • Marketing Assistant will be assisting and working in the field with our current sales reps.
  • Great job for recent high school grads and college students!
  • Hours are typically 1pm-6pm, and Saturdays 9am-3pm