ZipRecruiter

Log In

2

Entry Level Support Jobs in Frederick, MD (NOW HIRING)

AutoNation

Entry Level Technician

Dulles, VA · On-site

At AutoNation, we don't just service vehicles, we support the people who keep them running. As America's most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear ...

previous pagenext page

Showing results 21-40

All JobsSupport JobsEntry Level Support JobsEntry Level Support Jobs in Frederick, MD

Entry Level Support information

See Frederick, MD salary details

$11

$18

$26

How much do entry level support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level support in Frederick, MD is $18.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.34 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Frederick, MD? The most popular types of Support jobs in Frederick, MD are:
What cities near Frederick, MD are hiring for Entry Level Support jobs? Cities near Frederick, MD with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Frederick, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,449 per year, or $18.5 per hour.

Automotive Parts Support Staff

Passport Auto Group

Gaithersburg, MD • On-site

$20/hr

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

Automotive parts support staff/Entry level counter person
A career starting opportunity within the Passport organization for a Parts Shipping & Receiving position.
STARTING PAY $$$$20.00 PER HOUR!!!! WITH BENEFITS!!!
Modern & Organized Parts Departments.
Excellent Support & on the Job Training.
No Sundays!
Paid Holidays & Paid Vacation time up to 3 weeks per year.
401K Retirement Program with Company Match. Excellent & Affordable health plans.
Career Advancement Opportunities within the Passport Organization such as Parts Counter salesperson, Internet salesperson, Assistant Manager, etc.
Come Join the Passport Auto Team, as one of the largest and most successful privately owned & operated automotive groups in the DC metro area, where we value each team member as family.

Apply