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Entry Level Support Jobs in Baltimore, MD (NOW HIRING)

Stouffer Legal

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Entry Level Paralegal

Towson, MD · On-site

$50K - $55K/yr

Job Title Entry Level Paralegal Location Stouffer Legal - Towson, MD Hours 8:30 AM - 5:30 PM ... Provide general support by assisting with any other tasks as needed by the estate planning team.

USLI

Entry Level Sales Representative

Baltimore, MD · On-site

Benefits Canada Benefits Entry Level Sales Representative Location: Baltimore, MD Team: External ... We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a ...

Fisher Organization

Remote Entry-Level Sales

Largo, MD · On-site

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

Fisher Organization

Remote Entry-Level Sales

Bowie, MD · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

Fisher Organization

Remote Entry-Level Sales

Largo, MD · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

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Entry Level Support information

See Baltimore, MD salary details

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How much do entry level support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for entry level support in Baltimore, MD is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.29 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Baltimore, MD?

The most popular types of Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Entry Level Support jobs?

Cities near Baltimore, MD with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $38,425 per year, or $18.5 per hour.

Entry Level Paralegal

Towson, MD • On-site

Stouffer Legal
Legal Services • 11 - 50 employees
Learn more about Stouffer Legalexternal

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

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Job description

Job Title

Entry Level Paralegal

Location

Stouffer Legal – Towson, MD

Hours

8:30 AM – 5:30 PM, Monday–Friday

Position Overview

Stouffer Legal is seeking a highly motivated and organized Estate Planning Paralegal to join our team full-time. The ideal candidate will be someone eager to learn, grow, and contribute to the firm's success. This role offers valuable hands-on experience in the legal field, particularly in estate planning. We are looking for someone who is committed to growing with the firm.

Key Responsibilities

  • Scan and organize incoming mail, ensuring that all relevant documents are filed and processed appropriately.
  • Assemble estate planning documents for client signing meetings, ensuring accuracy and completeness.
  • Process estate planning documents by date-stamping, scanning, and securely storing documents after client meetings to ensure timely and accurate recordkeeping.
  • Upload signed documents to the secure client portal and ensure proper digital recordkeeping.
  • Provide phone assistance to clients who need help accessing and logging into their online client portal.
  • Mail out completed estate planning documents to clients in a timely and professional manner.
  • Provide general support by assisting with any other tasks as needed by the estate planning team.
  • Deliver mail and documents between Stouffer Legal's Towson offices as needed.

Benefits

  • Salary $50,000 - $55,000 based on experience
  • Pay day twice a month on the 7th and 21st
  • Eligible for benefits upon start date
  • Health Insurance (CareFirst) with 50% company contribution
  • Dental and Vision Insurance offered
  • Short-term and Long-term Disability Insurance 100% paid by company
  • Basic Group-Term Life Insurance 100% paid by company
  • 401k Contribution with up to 4% matching, no vesting period
  • Paid-time off starts at 15 days per year and increases with tenure
  • 7 paid holidays
  • Employee discount
  • Paid training

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of our Firm.

Company Description

Join our dynamic team and become a part of an organization that values its clients and employees alike. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth within the firm.