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Entry Level Support Jobs in Baltimore, MD (NOW HIRING)

Nexera

Entry Level Remote Sales Role

Baltimore, MD · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job Typical entry-level job $42K-$55K Fixed salary. 2-3% annual raise. Income ceiling from day one.

USLI

Entry Level Sales Representative

Baltimore, MD · On-site

Benefits Canada Benefits Entry Level Sales Representative Location: Baltimore, MD Team: External ... We actively encourage open dialogue on diversity, equity, inclusion, and belonging to support a ...

MLM HOME IMPROVEMENT LLC

Entry Level Sales

Towson, MD · On-site

$35K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Start Your Career in Sales with MLM Home Improvement Entry-Level Sales Representative | $34,000 ... Our team is known for its energy, support, and opportunities for growth. Don't just take our word ...

MLM Home Improvement

Entry Level Sales

Towson, MD · On-site

$35K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Start Your Career in Sales with MLM Home Improvement Entry-Level Sales Representative | $34,000 ... Our team is known for its energy, support, and opportunities for growth. Don't just take our word ...

MTM LLC

Entry Level Sales - Base + Commission

Baltimore, MD · On-site

$60K - $75K/yr

  • Medical

  • Retirement

As an Entry Level Sales Rep, you will play a vital role in driving our marketing efforts and ... Comprehensive training and ongoing support to enhance your skills and advance your career

MTM LLC

Entry Level Sales - Base + Commission

Baltimore, MD · On-site

$60K - $75K/yr

  • Medical

  • Retirement

As an Entry Level Sales Rep, you will play a vital role in driving our marketing efforts and ... Comprehensive training and ongoing support to enhance your skills and advance your career

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All JobsSupport JobsEntry Level Support JobsEntry Level Support Jobs in Baltimore, MD

Entry Level Support information

See Baltimore, MD salary details

$11

$18

$26

How much do entry level support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entry level support in Baltimore, MD is $18.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.29 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Baltimore, MD? The most popular types of Support jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Entry Level Support jobs? Cities near Baltimore, MD with the most Entry Level Support job openings:
Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $38,425 per year, or $18.5 per hour.

Sales Representative- Entry Level

Bisco Industries

Glen Burnie, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Bisco Industries rating

9.6

Company rating: 9.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

3rd of 416 rated retail wholesalers

Job description

Bisco Industries, Inc. is ranked among the Top25 Distributors of electronic components and specialty fasteners in North America. We currently have multiple facilities located throughout the United States and Canada. We currently are looking for motivated individuals to work in our sales facilities. Bisco Industries believes our people are our greatest asset and we have an exciting long-term career opportunity with continued upward mobility for you. Bisco Industries believes in promoting from within and provides solid career path opportunities. Our rapid growth is creating excellent opportunities in sales and sales management for outstanding candidates who are eager to excel and are driven to reach and exceed expectations. Due to our continued growth and success, we are currently seeking an Entry Level Sales Representative to begin their sales career with us!
Responsibilities

      • Support inside sales representatives and management in customer service and sales
      • Ensure excellent customer service
      • Establishing new sales opportunities in an exciting environment with both inside and outside sales responsibilities.
      • Entry-level sales responsibilities with the goal of promotion to full-time sales in 9-12 months
      • Coordinate with sales representatives to respond quickly to customer needs, requests and problem
Qualifications
      • Prior customer service or sales experience is a plus but not required
      • Strong communication skills both verbal and written
      • History of persistence or commitment made to school, work or community
      • Evidence of successful, high performance in work, school or other activities
      • Willingness to continually learn about bisco industries, our customers and industryexperience,preferred
      • Must be able to pass a background check
      • You must be a US citizen or Permanent Resident
      • Must possess an active, unrestricted and valid driver's license
        Why Join Bisco
      • Competitive Hourly Rate + monthly bonus program
      • Annual pay merit increases
      • Competitive PTO (vacation/sick time)
      • Paid Holidays, including a day on your birthday!
      • Comprehensive Medical, Dental & Vision insurance
      • Wellness Incentives
      • Company Provided life and long-term disability insurance
      • 401k w/ company match!
      • Tuition Reimbursement Program
      • Upward Mobility

    Bisco Industries, Inc. will provide equal employment opportunity without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, genetics, gender identity or expression, political belief or activity, veteran status, or any other characteristic protected by federal, state or local law. This policy applies to all areas of employment, including recruitment, hiring, placement, training and development, promotion, transfer, termination, layoff, recall, leaves of absence, compensation benefits, social and recreational programs, and all other conditions and privileges of employment in accordance with applicable federal, state and local laws.

    What Bisco Industries employees say

    Pay

    Hours and flexibility

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