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Vp Support Jobs (NOW HIRING)

Loyola Marymount University

$225K - $245K/yr

The Vice President oversees the special, major and principal gift fundraising activities for LMU ... Develop annual and multi-year fundraising plans for schools, colleges, and units to support ...

ProducePay

Vice President

Portola Valley, CA · On-site

Full-Time Vice-President Position - 2027 Start ABOUT THE VICE-PRESIDENT ROLE A G2 Vice-President is ... Support portfolio companies post-investment through strategic projects and operational support ...

Align Credit Union

VP-Controller

Lowell, MA · On-site

$106K - $135K/yr

The VP Controller is a key financial leader responsible for the oversight, integrity, accuracy, and ... Budgeting, Forecasting & Financial Analysis Lead and support budgeting, forecasting, variance and ...

External Brand

WI · On-site

About This Role The Servicing Accounting VP supports the Residential Credit and MSR business units by reconciling, reviewing, and overseeing subservicers' financially related activities. Servicing ...

BNY

Vice President, Client Operations

Manhattan, NY · On-site

Role Summary The Custody Client Operations - Prime Custody, Vice President supports the delivery of day-to-day custody operations and client servicing activities. This role is responsible for ...

Still Bright Inc

VP, Engineering

Kenilworth, NJ · On-site

$279K/yr

Partner with the VP of Commercialization on every active partnership conversation, providing technical credibility and pre-sales engineering support. * Coordinate closely with the Director of R&D ...

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All JobsVp Support Jobs

Vp Support information

See salary details

$43.5K

$157.5K

$277.5K

How much do vp support jobs pay per year?

As of Sep 10, 2026, the average yearly pay for vp support in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What does a VP of Support do?

A VP of Support oversees the customer support department, setting strategies to ensure high-quality service and satisfaction. They manage support teams, develop policies to improve response times and issue resolution, and coordinate with other departments to address customer needs. Additionally, they analyze support metrics to identify trends and drive improvements, often playing a key role in shaping the overall customer experience. This leadership role requires strong communication, problem-solving, and management skills.

What are the key skills and qualifications needed to thrive as a VP of Support?

To thrive as a VP of Support, you need extensive experience in customer support operations, leadership, and business strategy, often backed by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, support ticketing systems, data analytics tools, and ITIL or similar certifications is typically required. Exceptional communication, problem-solving, and team management skills help foster a positive culture and align support strategies with organizational goals. These skills are crucial for delivering exceptional customer experiences, driving team performance, and supporting the company’s growth.

How does a VP of Support typically interact with other departments to improve customer experience?

A VP of Support regularly collaborates with departments such as Product, Engineering, and Sales to identify customer pain points and streamline solutions. This cross-functional communication ensures that customer feedback is efficiently relayed and acted upon, leading to product improvements and enhanced service delivery. The VP also leads initiatives to align support strategies with company goals, fostering a culture of continuous improvement and shared accountability across teams.

What is the difference between Vp Support vs Customer Support Specialist?

AspectVp SupportCustomer Support Specialist
Required CredentialsBachelor's degree, experience in support managementHigh school diploma or equivalent, relevant customer service experience
Work EnvironmentCorporate office, support teams, strategic planningCall centers, help desks, direct customer interaction
Employer & Industry UsageTech, SaaS, enterprise companiesRetail, telecom, tech companies
Common Search & ComparisonLeadership, strategic support rolesFrontline customer service roles

The Vp Support typically oversees support teams, focusing on strategy and management, while Customer Support Specialists handle direct customer interactions. The Vp role requires more experience and higher-level skills, whereas Customer Support Specialists focus on day-to-day customer service tasks.

What cities are hiring for Vp Support jobs?

Cities with the most Vp Support job openings:

What are the most commonly searched types of Support jobs?

The most popular types of Support jobs are:

What states have the most Vp Support jobs?

States with the most job openings for Vp Support jobs include:

What are popular job titles related to Vp Support jobs?

For Vp Support jobs, the most frequently searched job titles are:

Vp Support jobs near you
Infographic showing various Vp Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.

Vice President/Senior Vice President

Summit, NJ • On-site, Remote

Graham-Pelton
Non-Profits • 51 - 200 employees
Learn more about Graham-Peltonexternal

Full-time

Re-posted 29 days ago

Job description

The Vice President/Senior Vice President is responsible for generating new business and expanding existing accounts through a consultative sales approach. During the interview process, we will determine the appropriate title based on years of experience and other qualifications. This role requires a deep understanding of the nonprofit philanthropy sector and the ability to effectively communicate the value of Graham-Pelton's services to prospective clients. The VP/SVP will work closely with Sales and Marketing teams to develop and execute strategies that drive revenue growth.

Responsibilities:
  • Commitment to the firm's core values, our mission, and Our Why
  • Serving as a model for Graham-Pelton's "responsible sales" and "responsible consulting" approach
  • Lead and participate in all sales activities including but not limited to identifying opportunities for service, discovery and qualification outreach, meet and greets, proposal generation, pitches, and relationship management
  • Serve as an active and collaborative member of the team, partnering with colleagues on strategy and implementation.
  • Consistently utilize the firm's sophisticated systems and technology to monitor and guide sales activity.
  • Plan and oversee seminars and other small gatherings of clients and potential clients and represent Graham-Pelton at conferences.
  • Collaborate with the marketing team to meet firm-wide strategies and business development objectives.
  • Work with Graham-Pelton professional staff to provide communication to potential clients including personal emails, group electronic/social media communication, direct mail, and surveys.
Client Service/Account Management
  • Provide high-level leadership to project teams.
  • Work closely and effectively with consulting teams to deliver service and ensure service renewals
  • As the supervisor of accounts, provide and ensure the highest quality client service while also providing leadership and mentorship to Graham-Pelton colleagues
  • Work closely with managing consultants to support accounts to meet the firm's key performance indicators and ensure strong, ongoing client relationships and satisfaction
Requirements:
  • Bachelor's degree in a relevant field
  • Previous experience with a demonstrated track record of success in sales, fundraising, and development, and/or transferrable professional services experience
  • Demonstrated record of meeting or exceeding fundraising or sales targets
  • Entrepreneurial, self-starter spirit and optimistic attitude with the ability to keep up with a fast-paced, ever-changing environment
  • Emotional intelligence, sound judgment, and superb critical thinking and communication skills
  • Ability to work remotely and travel (driver's license required)

Preferred skills and experience:
  • Proficiency with Microsoft Office Suite
  • Proficiency with Salesforce CRM or other similar tools
  • Strong preference for candidates with experience in selling fundraising professional services

Apply