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Quick apply
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Vp Support information
See salary details
$43.5K - $64.8K
1% of jobs
$64.8K - $86K
5% of jobs
$86K - $107.3K
14% of jobs
$113.3K is the 25th percentile. Wages below this are outliers.
$107.3K - $128.6K
18% of jobs
The median wage is $142.2K / yr.
$128.6K - $149.9K
19% of jobs
$149.9K - $171.1K
14% of jobs
$180.2K is the 75th percentile. Wages above this are outliers.
$171.1K - $192.4K
11% of jobs
$192.4K - $213.7K
8% of jobs
$213.7K - $235K
4% of jobs
$235K - $256.2K
4% of jobs
$256.2K - $277.5K
2% of jobs
$43.5K
$157.5K
$277.5K
How much do vp support jobs pay per year?
What are the key skills and qualifications needed to thrive as a VP of Support, and why are they important?
What is the difference between Vp Support vs Customer Support Specialist?
| Aspect | Vp Support | Customer Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree, experience in support management | High school diploma or equivalent, relevant customer service experience |
| Work Environment | Corporate office, support teams, strategic planning | Call centers, help desks, direct customer interaction |
| Employer & Industry Usage | Tech, SaaS, enterprise companies | Retail, telecom, tech companies |
| Common Search & Comparison | Leadership, strategic support roles | Frontline customer service roles |
The Vp Support typically oversees support teams, focusing on strategy and management, while Customer Support Specialists handle direct customer interactions. The Vp role requires more experience and higher-level skills, whereas Customer Support Specialists focus on day-to-day customer service tasks.
How does a VP of Support typically interact with other departments to improve customer experience?
What does a VP of Support do?

Vice President of Institutional Affairs
Northwest Mississippi Community CollegeSenatobia, MS • On-site
Full-time
Posted 20 days ago
Job description
Status / FLSA Status: Full Time / Exempt
Classification: Administration
Department: Institutional Affairs
Reports to: President
Work Location: Main Campus, Senatobia, MS
POSITION SUMMARY:
The Vice President of Institutional Affairs, as the external relations advisor, is responsible directly to the President for the planning, development, administration, supervision, and evaluation of the College's institutional affairs functions, including marketing and communications, government, community, and legislative relations, advancement/foundation functions, community partnerships, satellite campus operations, and intercollegiate athletics.
The Vice President will provide leadership and supervision for all areas of institutional advancement and external engagement and will serve as an advisor to the President in the formation of policies and strategies affecting the College's public image, partnerships, and resource development.
This individual has direct responsibility for the development, coordination, staffing, evaluation, and enhancement of institutional affairs programs, including brand management, fundraising, public relations, and athletics, all within the context of the College's mission and goals.
QUALIFICATIONS:
- Degrees: PhD, EdD or terminal degree is required.
- Administrative Leadership: 5-8 years of demonstrated leadership experience.
- Demonstrated experience in academic affairs, student affairs, enrollment management, institutional advancement, higher education or government relations.
- Demonstrated experience managing complex budgets and financial planning.
- Ability to lead long-range forecasting, planning, and goal setting.
- Strong public speaking, writing, and interpersonal skills.
- Collaboration: Experience working with faculty, staff, students, and community stakeholders.
- Ability to work with data systems, i.e., enrollment management, student information, etc.
- Proven ability to lead teams and make sound, ethical decisions.
- Ability to be Humble, Hungry, and Smart.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Plan, organize, administer, and provide leadership for all institutional affairs functions in alignment with the mission, goals, resources, and strategic priorities of the College.
- Provide leadership in the recruitment, development, supervision, and evaluation of administrative staff within marketing, strategic communications, advancement, government and community relations, satellite campus operations, and athletics.
- Develop, supervise, coordinate, and administer the budget in areas of responsibility.
- Oversee institutional marketing, communications, media relations, and brand management to ensure consistent, effective messaging.
- Serve as the primary liaison to local, state, and federal government officials and coordinate legislative advocacy efforts.
- Lead the development and execution of fundraising strategies, donor relations, and foundation activities to support institutional priorities.
- Build and maintain partnerships with business, industry, community organizations, and economic development entities.
- Provide executive oversight of intercollegiate athletics through the Athletic Director, ensuring alignment with institutional goals and student success.
- Ensure compliance with all applicable regulations and governing bodies related to athletics and institutional operations.
- Support the development and implementation of institutional strategic plans, marketing initiatives, and major public announcements.
- Represent the College in community, civic, and professional organizations and serve as an ambassador for the institution.
- Prepare and submit immediate and long-range goals for institutional affairs programs, along with an annual evaluation report to the President.
- Support effective decision-making through analysis of data, trends, and external market conditions.
- Lead and coordinate initiatives that enhance the College's visibility, enrollment, and community impact.
- Lead satellite campus operations via campus leaders at the DeSoto Center and the Oxford Center.
OTHER DUTIES AND RESPONSIBILITIES:
- Foster a culture of collaboration, innovation, and continuous improvement across all institutional affairs functions.
- Represent the College externally to governmental agencies, higher education associations such as the American Association of Community Colleges, and community stakeholders.
- Perform other duties as assigned by the College President.
SUPERVISORY RESPONSIBILITIES:
Oversee various departments as outlined under position summary. Set goals for performance and deadlines in ways that comply with the College's strategic plan and vision; organize workflow and ensure that employees understand their duties and delegated tasks. Monitor employee productivity and provide constructive feedback.
WORK ENVIRONMENT
Standard office and campus environment. Travel between campuses and evening/weekend responsibilities required.
APPLICATION:
To apply, all applicants must attach and submit the following:
- Application for employment at www.northwestms.edu
- Resume
- Three (3) Professional References (Name, Email and Telephone Number)
- Application Deadline: Open until filled
About Us
Northwest Mississippi Community College is a two-year, open access public community college primarily serving 11 counties in northwest Mississippi. Our vision states that "Northwest Mississippi Community College transforms our students' lives, enriches our communities, and strives for excellence in our educational programs and services."
Accreditation
Northwest Mississippi Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award the Associate of Arts degree, the Associate of Applied Science degree and certificates in career education. Questions about the accreditation of Northwest Mississippi Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC's website (www.sacscoc.org).
Equal Employment Opportunity Statement
Northwest Mississippi Community College does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation, gender identity, age, or status as a veteran or disabled veteran in all its programs and activities. Northwest Mississippi Community College prohibits sexual harassment and all forms of sexual violence, regardless of sex, gender identity or sexual orientation. The following have been designated to handle inquiries regarding non-discrimination policies: Americans with Disabilities Act of 1990/Section 504 of the Rehabilitation Act of 1973: Disability Support Services Coordinator, Tate Hall, P.O. Box 7046, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3309, e-mail address mkelsay@northwestms.edu; Title II of the Age Discrimination Act: Vice President for Finance and Administration, James P. McCormick Administration Building, P.O. Box 7017, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3216, e-mail address jhorton@northwestms.edu; Title IX of the Educational Amendments of 1972/Title VII of the Civil Rights Act of 1964: (For student-related matters) Associate Vice President for Student Services and Enrollment Management, Tate Hall, P.O. Box 7010, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3409, e-mail address trush@northwestms.edu or (for employment-related matters) Director of Human Resources, James P. McCormick Administration Building, P.O. Box 7038, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 560-5216, email estanford@northwestms.edu.
Safety Statement
The safety and security of students, faculty, and staff is very important to Northwest Mississippi Community College. A copy of the Annual Security Report, published annually by the Campus Police Department, details Northwest policies and procedures regarding campus safety. A copy of the report, which contains the annual crime statistics report, is available online in the current Northwest Bulletin (www.northwestms.edu/bulletin) or on the Northwest website (www.northwestms.edu) and in printed form upon request from the Campus Police Office at (662) 562-3314.
Background Check Statement
Northwest Mississippi Community College is committed to providing a safe campus community. NWCC conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.
About Northwest Mississippi Community College
Sourced by ZipRecruiter
Industry
Colleges, universities, and professional schools
Company size
501 - 1,000 Employees
Headquarters location
Senatobia, MS, US
Year founded
1927