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Vp Support Jobs (NOW HIRING)

Vice President

Melville, NY · On-site

$115K - $150K/yr

Whether you're supporting a local business or helping a national client navigate complex risk, you ... We are looking for a Vice President to join our Marketing team on a Hybrid work schedule. This ...

The VP will collaborate with leadership to shape the strategic vision and policies that align with ... develop vital support services, and identify new funding opportunities ensuring the continued ...

The VP will collaborate with leadership to shape the strategic vision and policies that align with ... develop vital support services, and identify new funding opportunities ensuring the continued ...

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Vp Support information

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$43.5K

$157.5K

$277.5K

How much do vp support jobs pay per year?

As of Jun 20, 2026, the average yearly pay for vp support in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a VP of Support, and why are they important?

To thrive as a VP of Support, you need extensive experience in customer support operations, leadership, and business strategy, often backed by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, support ticketing systems, data analytics tools, and ITIL or similar certifications is typically required. Exceptional communication, problem-solving, and team management skills help foster a positive culture and align support strategies with organizational goals. These skills are crucial for delivering exceptional customer experiences, driving team performance, and supporting the company’s growth.

What is the difference between Vp Support vs Customer Support Specialist?

AspectVp SupportCustomer Support Specialist
Required CredentialsBachelor's degree, experience in support managementHigh school diploma or equivalent, relevant customer service experience
Work EnvironmentCorporate office, support teams, strategic planningCall centers, help desks, direct customer interaction
Employer & Industry UsageTech, SaaS, enterprise companiesRetail, telecom, tech companies
Common Search & ComparisonLeadership, strategic support rolesFrontline customer service roles

The Vp Support typically oversees support teams, focusing on strategy and management, while Customer Support Specialists handle direct customer interactions. The Vp role requires more experience and higher-level skills, whereas Customer Support Specialists focus on day-to-day customer service tasks.

How does a VP of Support typically interact with other departments to improve customer experience?

A VP of Support regularly collaborates with departments such as Product, Engineering, and Sales to identify customer pain points and streamline solutions. This cross-functional communication ensures that customer feedback is efficiently relayed and acted upon, leading to product improvements and enhanced service delivery. The VP also leads initiatives to align support strategies with company goals, fostering a culture of continuous improvement and shared accountability across teams.

What does a VP of Support do?

A VP of Support oversees the customer support department, setting strategies to ensure high-quality service and satisfaction. They manage support teams, develop policies to improve response times and issue resolution, and coordinate with other departments to address customer needs. Additionally, they analyze support metrics to identify trends and drive improvements, often playing a key role in shaping the overall customer experience. This leadership role requires strong communication, problem-solving, and management skills.
What cities are hiring for Vp Support jobs? Cities with the most Vp Support job openings:
What are the most commonly searched types of Support jobs? The most popular types of Support jobs are:
What states have the most Vp Support jobs? States with the most job openings for Vp Support jobs include:
Infographic showing various Vp Support job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.
Vice President of Institutional Affairs

Vice President of Institutional Affairs

Northwest Mississippi Community College

Senatobia, MS • On-site

Full-time

Posted 20 days ago


Job description

Job Description
Status / FLSA Status: Full Time / Exempt
Classification: Administration
Department: Institutional Affairs
Reports to: President
Work Location: Main Campus, Senatobia, MS
POSITION SUMMARY:
The Vice President of Institutional Affairs, as the external relations advisor, is responsible directly to the President for the planning, development, administration, supervision, and evaluation of the College's institutional affairs functions, including marketing and communications, government, community, and legislative relations, advancement/foundation functions, community partnerships, satellite campus operations, and intercollegiate athletics.
The Vice President will provide leadership and supervision for all areas of institutional advancement and external engagement and will serve as an advisor to the President in the formation of policies and strategies affecting the College's public image, partnerships, and resource development.
This individual has direct responsibility for the development, coordination, staffing, evaluation, and enhancement of institutional affairs programs, including brand management, fundraising, public relations, and athletics, all within the context of the College's mission and goals.
QUALIFICATIONS:
  • Degrees: PhD, EdD or terminal degree is required.
  • Administrative Leadership: 5-8 years of demonstrated leadership experience.
  • Demonstrated experience in academic affairs, student affairs, enrollment management, institutional advancement, higher education or government relations.
  • Demonstrated experience managing complex budgets and financial planning.
  • Ability to lead long-range forecasting, planning, and goal setting.
  • Strong public speaking, writing, and interpersonal skills.
  • Collaboration: Experience working with faculty, staff, students, and community stakeholders.
  • Ability to work with data systems, i.e., enrollment management, student information, etc.
  • Proven ability to lead teams and make sound, ethical decisions.
  • Ability to be Humble, Hungry, and Smart.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  1. Plan, organize, administer, and provide leadership for all institutional affairs functions in alignment with the mission, goals, resources, and strategic priorities of the College.
  2. Provide leadership in the recruitment, development, supervision, and evaluation of administrative staff within marketing, strategic communications, advancement, government and community relations, satellite campus operations, and athletics.
  3. Develop, supervise, coordinate, and administer the budget in areas of responsibility.
  4. Oversee institutional marketing, communications, media relations, and brand management to ensure consistent, effective messaging.
  5. Serve as the primary liaison to local, state, and federal government officials and coordinate legislative advocacy efforts.
  6. Lead the development and execution of fundraising strategies, donor relations, and foundation activities to support institutional priorities.
  7. Build and maintain partnerships with business, industry, community organizations, and economic development entities.
  8. Provide executive oversight of intercollegiate athletics through the Athletic Director, ensuring alignment with institutional goals and student success.
  9. Ensure compliance with all applicable regulations and governing bodies related to athletics and institutional operations.
  10. Support the development and implementation of institutional strategic plans, marketing initiatives, and major public announcements.
  11. Represent the College in community, civic, and professional organizations and serve as an ambassador for the institution.
  12. Prepare and submit immediate and long-range goals for institutional affairs programs, along with an annual evaluation report to the President.
  13. Support effective decision-making through analysis of data, trends, and external market conditions.
  14. Lead and coordinate initiatives that enhance the College's visibility, enrollment, and community impact.
  15. Lead satellite campus operations via campus leaders at the DeSoto Center and the Oxford Center.

OTHER DUTIES AND RESPONSIBILITIES:
  1. Foster a culture of collaboration, innovation, and continuous improvement across all institutional affairs functions.
  2. Represent the College externally to governmental agencies, higher education associations such as the American Association of Community Colleges, and community stakeholders.
  3. Perform other duties as assigned by the College President.

SUPERVISORY RESPONSIBILITIES:
Oversee various departments as outlined under position summary. Set goals for performance and deadlines in ways that comply with the College's strategic plan and vision; organize workflow and ensure that employees understand their duties and delegated tasks. Monitor employee productivity and provide constructive feedback.
WORK ENVIRONMENT
Standard office and campus environment. Travel between campuses and evening/weekend responsibilities required.
APPLICATION:
To apply, all applicants must attach and submit the following:
  • Application for employment at www.northwestms.edu
  • Resume
  • Three (3) Professional References (Name, Email and Telephone Number)
  • Application Deadline: Open until filled

About Us
Northwest Mississippi Community College is a two-year, open access public community college primarily serving 11 counties in northwest Mississippi. Our vision states that "Northwest Mississippi Community College transforms our students' lives, enriches our communities, and strives for excellence in our educational programs and services."
Accreditation
Northwest Mississippi Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award the Associate of Arts degree, the Associate of Applied Science degree and certificates in career education. Questions about the accreditation of Northwest Mississippi Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC's website (www.sacscoc.org).
Equal Employment Opportunity Statement
Northwest Mississippi Community College does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation, gender identity, age, or status as a veteran or disabled veteran in all its programs and activities. Northwest Mississippi Community College prohibits sexual harassment and all forms of sexual violence, regardless of sex, gender identity or sexual orientation. The following have been designated to handle inquiries regarding non-discrimination policies: Americans with Disabilities Act of 1990/Section 504 of the Rehabilitation Act of 1973: Disability Support Services Coordinator, Tate Hall, P.O. Box 7046, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3309, e-mail address mkelsay@northwestms.edu; Title II of the Age Discrimination Act: Vice President for Finance and Administration, James P. McCormick Administration Building, P.O. Box 7017, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3216, e-mail address jhorton@northwestms.edu; Title IX of the Educational Amendments of 1972/Title VII of the Civil Rights Act of 1964: (For student-related matters) Associate Vice President for Student Services and Enrollment Management, Tate Hall, P.O. Box 7010, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 562-3409, e-mail address trush@northwestms.edu or (for employment-related matters) Director of Human Resources, James P. McCormick Administration Building, P.O. Box 7038, 4975 Highway 51 North, Senatobia, MS 38668, telephone number (662) 560-5216, email estanford@northwestms.edu.
Safety Statement
The safety and security of students, faculty, and staff is very important to Northwest Mississippi Community College. A copy of the Annual Security Report, published annually by the Campus Police Department, details Northwest policies and procedures regarding campus safety. A copy of the report, which contains the annual crime statistics report, is available online in the current Northwest Bulletin (www.northwestms.edu/bulletin) or on the Northwest website (www.northwestms.edu) and in printed form upon request from the Campus Police Office at (662) 562-3314.
Background Check Statement
Northwest Mississippi Community College is committed to providing a safe campus community. NWCC conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.