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Support Manager Jobs in Colorado (NOW HIRING)

Autodesk

Customer Support Associate

Denver, CO · Hybrid

$18 - $24.75/hr

Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...

Autodesk

Customer Support Associate

Denver, CO · Hybrid

$18 - $24.75/hr

Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...

Aegon

Supervisor, Advice Center Sales Support

Denver, CO · Hybrid

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

These are supported by Transamerica Corporate, which includes Finance, People and Places, General ... Manage daily operations; set priorities and coordinate work activities with other supervisors.

LINQ

Customer Support Specialist

Denver, CO · On-site

$18.50 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ ... Customer Support: Provide exceptional customer service through building rapport and relationships ...

Autodesk, Inc.

Customer Support Associate

Denver, CO · On-site

$38K - $68K/yr

Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...

Autodesk, Inc.

Customer Support Associate

Denver, CO · On-site

$38K - $68K/yr

Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...

Autodesk

Customer Support Associate

Denver, CO · Hybrid

$38K - $68K/yr

Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...

Autodesk

Customer Support Associate

Denver, CO · Hybrid

$38K - $68K/yr

Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...

Autodesk

Customer Support Associate

Denver, CO · On-site

$38K - $68K/yr

Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...

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Showing results 41-60

All JobsSupport JobsSupport Manager JobsSupport Manager Jobs in Colorado

Support Manager information

See Colorado salary details

$23.7K

$71.4K

$127.2K

How much do support manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for support manager in Colorado is $71,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $95,700.00 per year, depending on experience, location, and employer.

What does a support manager do?

A Support Manager oversees a team responsible for assisting customers or end-users with their issues, inquiries, and technical problems. They ensure high-quality customer service, manage workflows, and implement policies to improve support processes. Support Managers also train and mentor support staff, monitor performance metrics, and handle escalated cases. Their role is essential for maintaining customer satisfaction and supporting the overall goals of the organization.

What are some typical challenges a support manager faces when leading a customer service team, and how can they be addressed?

Support Managers often encounter challenges such as balancing team workload, maintaining high customer satisfaction, and handling escalated issues. Managing a diverse team with varying skill levels requires strong communication and coaching skills. Proactively setting clear expectations, implementing effective training programs, and leveraging data-driven performance metrics can help address these challenges. Regular feedback sessions and fostering a collaborative environment also contribute to team success and improved service quality.

What are the key skills and qualifications needed to thrive as a support manager, and why are they important?

To thrive as a Support Manager, you need strong leadership abilities, deep knowledge of customer service best practices, and relevant experience in support environments, often backed by a bachelor's degree. Familiarity with customer relationship management (CRM) software, ticketing systems, and analytics tools is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Support Managers apart. These competencies enable effective team management, high customer satisfaction, and efficient support operations.

What is the difference between Support Manager vs Customer Service Supervisor?

AspectSupport ManagerCustomer Service Supervisor
ResponsibilitiesOversees support teams, manages escalations, develops support strategiesSupervises customer service representatives, handles daily customer interactions
Required SkillsLeadership, technical knowledge, problem-solvingCommunication, conflict resolution, customer focus
Work EnvironmentSupport centers, technical environmentsCall centers, retail, service industries
Common CertificationsITIL, customer service management certificationsCustomer service certifications, leadership training

The Support Manager typically oversees support teams and handles escalations, requiring technical and leadership skills. In contrast, the Customer Service Supervisor focuses on daily customer interactions and team supervision. Both roles are vital in customer support but differ in scope and responsibilities.

How much do support managers make in the US?

Support managers in the US typically earn an average salary ranging from $50,000 to $80,000 per year, depending on experience, industry, and location. Senior support managers or those in larger organizations may earn higher salaries, often exceeding $100,000 annually. Compensation can also include bonuses and benefits related to team size and technical expertise.

What is the role of a support manager?

A support manager oversees customer support teams to ensure high-quality service, resolve issues efficiently, and improve customer satisfaction. They coordinate support operations, analyze performance metrics, and may use tools like ticketing systems to manage workflows.

What are the most commonly searched types of Support jobs in Colorado?

The most popular types of Support jobs in Colorado are:

What cities in Colorado are hiring for Support Manager jobs?

Cities in Colorado with the most Support Manager job openings:

Support Manager jobs near you
Infographic showing various Support Manager job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $71,397 per year, or $34.3 per hour.

Supervisor, Operations Support Engineering

Maxar Technologies, Inc.

Longmont, CO • On-site

$93K - $123K/yr

Full-time

Retirement

Re-posted 2 days ago

Job description

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.
To be eligible for this position, you must be a U.S. Citizen. This position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.
Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).
Please review the job details below.
Vantor is seeking a Supervisor to lead the Operations Support Engineers, a mission-focused technical operations team supporting satellite ground systems, system health monitoring, anomaly response, and 24x7 operational readiness. This role will oversee day-to-day ground system operations while partnering closely with customers, vendors, service owners, product owners, engineering teams, and operations leadership to improve system performance, operator readiness, and mission outcomes.
Responsibilities:
  • Lead, coach, and develop a technical operations team responsible for ground system monitoring, troubleshooting, anomaly resolution, and mission support.
  • Manage team scheduling and staffing coverage for 24x7 operations, balancing mission needs, employee availability, workload, and coverage gaps.
  • Oversee ground system telemetry trending, system health analysis, operational metrics, and reporting to support leadership awareness and engineering decision-making.
  • Coordinate with operations leaders and technical teams to support major incident investigation, resolution, large-scale deployments, operational risk review, and lessons learned.
  • Partner with service owners and product owners to establish KPIs, identify trends, and drive measurable improvements in operational performance.
  • Advocate for operator needs, system improvements, and enhancement requests that improve team readiness, reduce recurring issues, and strengthen mission support.
  • Support vendor relationships and investigations through recurring reviews, performance metrics, deliverables, and follow-up actions.
  • Support the development and improvement of operational tools, automation, documentation, and cloud-based capabilities.
  • Create and contribute to technical documentation, including operational procedures, proposals, design documentation, statements of work, and other support materials.
  • Clearly and effectively communicate and coordinate with customers, external vendors, and internal stakeholders.

Qualifications:
  • Must be a U.S. citizen with an active Secret security clearance.
  • Bachelor's degree in engineering or related field. Four additional years of experience may be substituted for a degree
  • 2-3 years of experience in satellite ground systems and operations.
  • Strong troubleshooting skills and technical acumen
  • Ability to a lead a 24x7 team in a collaborative environment
  • Minimum of 1-2 years previous experience in management or as a project lead in a related technical or engineering field

Preferred skills:
  • Manage and organize multiple projects and priorities.
  • Experience in a Linux operating environment
  • Experience with programming and scripting languages (e.g. Ruby, Python, Java)
  • Experience with Amazon Web Services
  • Familiarity with Kibana and Elasticsearch to perform calculations and data analysis
  • Familiarity with GitHub
  • Experience with build CI/CD systems like Jenkins, Travis, or Team Foundation Server (TFS)
  • Strong ethical, cross-functional leadership abilities.
  • High level of emotional intelligence and flexibility with diverse communication styles
  • Strong ability to communicate at all levels of the organization and across departments.
  • Strong problem-solving skills and ability to work with inquisitive, analytical, and problem-solving minds.

Pay Transparency: To support pay transparency, Vantor includes salary ranges in all U.S. job postings. Starting pay for this role will fall within the listed range and will be based on factors such as experience, qualifications, skills, location, and market conditions. Candidates who meet the minimum requirements for the role should not expect to receive compensation at the top of the range. The listed range reflects the expected pay for this position, and final offers will be determined based on each candidate's experience, expertise, and alignment with the role.
• The base pay for this position within Colorado is: $93,000.00 - $123,360.00 - $135,696.00 annually.
For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.
Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: https://www.Vantor.com/careers
Additionally, this position is incentive eligible with a target based on contribution, company performance, and/or individual results achieved; the specific incentive plan and target amount will be determined based on the role and breadth of contributions.
The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.
The date of posting can be found on Vantor's Career page at the top of each job posting.
To apply, submit your application via Vantor's Career page.
EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Maxar Technologies logo

About Maxar Technologies

Sourced by ZipRecruiter

Maxar Technologies, headquartered in Denver, CO, US, is a space technology company established in 1969. Operating in the Aerospace Industry, Maxar's key areas of business include Earth Intelligence and Space Infrastructure. The products they offer are critical for global communications, environmental monitoring, national security, intelligence operations, disaster response, and more. Passionate about unlocking the potential of space, Maxar's mission is "to build a better world by harnessing space technology". The company prides itself on advancing state-of-the-art technology, delivering exceptional customer service, and driving growth.

Industry

Space research administration

Company size

1,001 - 5,000 Employees

Headquarters location

Denver, CO, US

Year founded

1969

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